Norwegian Epic Reviews

The cruise was good but the communications on passport qualifiers from Cruise Only was terrible.

Everything was an addiotnal charge. Took three massages and didn't even get a robe and was not allowed to use steam or jacuzzi without paying additionally.

If you are young it is a good idea not to choose this ship. This ship caters to the older folks. Food - Most of the complementary dining buffets close early. The one restaurant that is open 24/7 was awful. All of the complementary food was pretty poor quality. Also there is food available 24/7, but it is not completely complementary because they charge a convenience fee. If you want good food you will need to purchase the specialty dining package as this food was actually very good, but you will need a reservation because the time slots fill up quickly. Entertainment - Most of the good shows were reserved ahead of time so you didn't have many options if you don't enjoy making reservations. Very few interesting shows to choose from as they all looked rather dull. Stateroom - The one good thing about this cruise was that the person servicing our stateroom did a terrific job and was extremely friendly. Unfortunately, I will not be booking a cruise through Norwegian until I am a bit older.

Service was so bad. The guest services desk even told us the staff wasn’t happy and over worked when we went to complain. Have cruised with Norwegian before and loved it. Expected more from them this trip and was really let down. Would not do such a big ship with them again since they clearly can’t handle it.

Very fun cruise with plenty to do, but plan to stay busy and not get much sleep since the port days are long and the time at sea is minimal! Overall a great experience!

We really enjoyed seeing Italy. There is much beauty & history to be seen there. We had a blast as we went with 4 other couples who we have been friends with for 35 & years & it was a great experience to share. The ship was okay, but we enjoyed cruising with Celebrity, Princess & Royal Caribbean who could teach Norwegian a few things especially about customer service.

Loved the cruise & the ports, just absolutely disappointing with the way NCL does business. Everyhing has a charge, they nickle and dime you. They try to enforce the gratuities daily charges and when you fill out the opt out form, which should only be once, you get daily notes left to your cabin how you still owe them. I thought their staff was wonderful, and i tipped generously to those whom i received service from. I don't appreciate anyone telling me how much or what is to be expected.

do not like the bathroom setup on this ship. do not like the lifts setup.

Overall enjoyed it and would do it again. Just needs somebody minor adjustments.

We thoroughly enjoyed our trip. The entertainment was spectacular and I would reccommend it to everyone sailing on the Epic. We especially enjoyed Pricilla and the Cirque shows, but were never disappointed in any of the shows we saw.

Had a great time the ship was too big never saw everything

Overall a wonderful cruise had fun on the ship, great entertainment and enjoyed our vacation.

Will not sail on this ship again. I have had much better experiences on other ships.

I think NCL has definitely gone downhill. Not sure I will cruise with them again since there are so many other better choices. I have been on about 30 cruises over the years and was most disappointed with this one.

We have taken many cruises before but this particular cruise we went with my in-laws and they raved about the experience they had with booking a room with the Haven. We decided to join them and we were not disappointed. Wish that every cruise ship had this as an option. NCL has created a niche in creating a first class way to do cruises and my wife and I thoroughly enjoyed ourselves. We actually left the boat at all 3 ports and decided to just go back and enjoy the boat instead.

Overall it was a good cruise but we were expecting excellent. The pros: good food, staff and shows. The cons: ship design, because of size lines and horrible embarkation.

This was only my second cruise ever. My first wasn't very enjoyable and since then I have been more of a destination traveler. But, this cruise changed my mind. I definitely would and will consider cruising with Norwegian again.

It was just ok, wasn’t crazy about the ship but it was a vacation and I always have a good time

We paid for things we did not get. Restaurants were good, but it was chaos every night. Instructions for the tender process were pathetic and again more chaos. My recommendation is to cruise with someone that gives a damn that you are paying $1k+ to be on their boat.

We had a few issues but nothing that wasn’t solved with a breath of fresh air on our balcony and a cold margarita in our hand. We want to try to make going on cruise a yearly thing for our anniversary.