Overall a comfortable ship with a lot of activities. Rooms were quiet with very little noise from neighbors. Butler service in room was good, room service food was hot when received. Lots of bars, pools were warm.lots of deck chairs and lounges.
Disappointing due to itinerary change, size/layout of balcony room and overall size of the ship without more strategic placement of elevators. Would not sail again on this ship and will pay more attention to deck and room layouts when booking cruises in future.
overall a very good experience. You have to stand in lines for dinner at all dining rooms which was annoying and Im talking about 30min - 1h wait.
Beware of the service charge fee per person per day which is a hidden fee.
We sailed on the Norwegian Sun to Alaska a couple of years ago and that was an Excellent experience. This trip was just the opposite. Free-style dining was a bust....when you had to take a pager and wait from 30 min. to as much as 1 hr and 15 minutes to get a table. The food at the Taste and Manhattin was usually over cooked, although we did have a couple dishes that were well cooked, on the whole, the food wasn't anything to write home about. The entertainment was probably the only real bright spot on the ship. We would never go back to Falmouth, it was a waste of time unless you wanted to go hiking in the woods.
The state rooms were great and we really enjoyed the excursions. However, we will not cruise with Norwegian again. We found the dining system to be confusing and the service disappointing. There were too many instances were you had to pay for experiences on the boat (I paid $300 for spa services and did not have access to the sauna or hot tubs at the spa??).
On a scale 1 - 10, this was a 7. Not because of anything the cruise line did but the weather was not good. Also, my husband got a chest cold and was not feeling well. Going forward April or May are our go to months. I would cruise the Epic again and certainly Norwegian.
Cruise was fine, but cabin too small for two people to spend 7 days. Poor design of the cabin with shower, sink and cabinets encroaching into the cabin.
Boarding in Fort Canaveral is chaotic, with too many large buses and vans trying to park. Luggage everywhere! Ground crew outside not experienced or organized or professional. Took too long, standing in line outside in cold weather. It took about 3 hours to reach check in counter! Inside port the crew was fine.
The food is very good on NCL. The embarkation was very long. The ports were great, the ship was great, calm seas. I got 3 free meals at the restaurants and since I didn't book them in advance, they, of course, got booked up and couldn't get into the 3rd restaurant, I wanted to go into the Japanese Steakhouse. The shows also have to be booked in advance. I booked one show on land and the date was changed to when I had the Cirque show, therefore, I couldn't go. I don't like having to have to reserve the shows and not be able to just walk in.
I loved this cruise and highly recommend the Epic to anyone. The adult only pool area in the back of the ship is large and relaxing. This is the only cruise I have ever been on where it was ALWAYS possible to find two empty deck chairs at any time of the day.
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