Norwegian Epic Cruise Reviews - Reviews

Over all it was a nice itinerary. We Enjoyed the islands and shops. Most all the people on the islands was friendly and helpful.

Overall nice cruise in the Haven aboard the Epic. I do not think it was a very good value for the money, however, having sailed in other cruiseline’s suite categories.

This was our 6th cruise with Norwegian, and as far as the Epic goes, probably our least favorite ship. I think we'll be looking at smaller ships in the future, and maybe move away from NCL. Not sure the few Latitude rewards they give you really make up for the thousands of dollars you spend, and get a so-so experience. This voyage was to include a stop in Bonnaire, but it was taken off the itinerary without explanation, and the time spent in Curacao was originally a more reasonable 8am port time, than the 6am time that had us rolling our eyes...Sometimes I wonder if the head honchos at NCL try and make their employees that serve us on the ship make up for their own lack of "keeping the customer satisfied" with communication. Frank Del Rio...Why was there a change in the ship's itinerary??? No one else seems to know!

We had a great time on this cruise! It was great spending time with family. I would recommend it to anyone.

This ship although huge was very easy to move around in and I was wheelchair bound. There was always a staff or crew member willing to assist you. Areas on ship are always clean. Extra care and sanitation is given to entrances to dining areas. The phrase "washy washy, happy happy" keeps ringing in my head. Been on many cruises, so far Norwegian is my favorite. Freestyle is for me!

Overall it was a very nice experience. The layout of the vessel is different, but you get used to it. Even though it was a sold out trip, it never felt too overcrowded. The food was good, but not gourmet. Too much chicken. Missed some shrimp or escargots. The theater was too small, but at least they had two daily performances. The ports of call were good, but needed more time in some of them.

Excellent cruise. I enjoyed the Epic (the Thermal Spa was amazing!) The ports were excellent and I would do them again.

I will never go on this ship again because of the balcony stateroom's poor layout. The rest of the ship is fine just showing its wear and tear.

Loved the destinations just times were bad. Least favorite balcony room on Norwegian. Too many people which made buffer, pool area, gym not as enjoyable. Hallways were warm and NO air in elevators.

This is definitely a ship with a younger crowd. It would be fine for some people, but for us it was far too crowded.

Flights booked by Norwegian were horrible, will never do that again. Enjoyed the itinerary.

Loved seeing islands I have heard of throughout my life. Excellent service and enjoyable shore excursions. Lots of deals offered by . Overall happy with the value of this vacation. A genuinely fun time!

Despit all the negative reviews about the epic we love it. Go with friends and enjoy the many island in the southern Caribbean. Excellent food and entertainment

We loved the specialty restaurants, food was very good, the main dining room was great, the main shows were outstanding but we didn't like the ship or stateroom design. We love Norwegian but not this ship. We won't sail on the Epic again. We have been on many of Norwegian's ships and the Epic design pales in comparison. We didn't care for the way they set up their entertainment venues either (excluding the theater). Putting their best performances in the smallest of venues when they had much larger more accomadating venues that were under utlized.

We had great weather, very good Itinerary for our 11 Night Cruise. Ship's crew and staff did a very good job. Ship's design and layout were not to our liking (but that is us). Some other cruisers enjoyed the room designs. Entertainment was very good, they just need to organize better. I was disappointed at being charged taxes on our Free drinks while in San Juan.

Ports were interesting, but we didn't spend enough time in most of them. I didn't quite understand why we left so early from the islands that were so close together, and took only a few hours to reach.

Very nice trip - enjoyed spending time with friends. The bar outside Cagney's was great - our meeting spot and bar server made sure we had an area saved for group at 500 - and plenty of drinks and peanuts. Spa service was excellent. Food was average except for French bistro. Missed an area in the front of the ship to relax and watch the ocean like on the Bliss. Room Steward Putu was fantastic. Overall a great time!

I understand that there are thousands of people for the staff to wrangle during excursion line-ups. But there is a lot of line jumping by inconsiderate passengers, and the staff gets overwhelmed and lets these people bulldoze in.

Not what we expected from the reviews we read. Just my opinion.

* The disembarkation sheets had contradictory info on them regarding the "self-assist" pink tag process. Had different times in 3 places on sheet. Needs better proofing. * Non-smoking poorly enforced on deck #7 shuffle board that was supposed to be non-smoking. * ventilation in and around casino was poor, smoke smell was pervasive elsewhere * numerous metal divider panels on balconies were loose enough to clang on and on and on, needs to be part of steward daily check as well as moving chairs away from metal balcony divider since many chairs get blown into dividers and make noise all night long * is a challenge to address all cultures on a ship, however, NCL could develop a info sheet of "How to be a good neighbor cruiser" with info like, DO the washy-washy (saw lots of people skipping it), follow no smoking rules with smoking only in the following areas of x, y, z (NCL never lists the exact locations on the freestyle daily); be aware your voice carries when on room balcony * excursion desk seemed not to be linked to Latitudes info to give excursion discount, noticed it on TV account and went back to get it fixed twice * need to have an Atrium TV channel that shows what is happening live with sound in the Atrium * info on ship channel of weather, location, etc. needs an IT upgrade. Appears to be an old IT package for the display