Norwegian Epic Reviews

This is a great ship. A bit more elegant than Breakaway and Getaway. A little quirky getting to some areas as there are not always "thru-floors" from bow to stern. The Cagney's dining experience seems to be slipping a bit. Le Bistro still outstanding. Haven service and food superb.

Awesome trip. Vacation of a lifetime. Overall experience was was wonderful.

It was a wonderful cruise. Only the design of stateroom was poor. There was no chair and desk . Sofa was in the front and vey awkward design. It was not functional. Besides the cabin the overall cruise experience is excellent. I will not take again cruise if the cabin desgin is poor.

the itinerary cant be beat....for my taste ship was too large and crowded but i am probably not best critic as I only go to cruises to take my adukt autistic son on a vacation. he enjoyed the cruise.

Of all the cruise lines I’ve used I would rather cruise with Norwegian every time! It is definitely my cruise line of choice!

My opinion basically is that this sailing was more inclined and catered to people of an older age group. I am 38 and it was not a Big Bang for me.

Ports are great but if ship has become that bad.

1. Great Mediterranean Cruise, but not enough time at each port. 2. Swimming pools were very small and nor designed for people having difficulties using the ladder/steps as oppose to flat solid steps. 3. Swimming pools close way too early 4. Except for Circus, entertainment was not the greatest 5. Wish there were restaurants or bars open late in the open area space

It was a great experience overall and we enjoyed meeting new people through participating in activities on board as well as seeing the great architecture of the various cities.

I felt that Norwegian provided the bare basics and left you to pay extra for too many things. Granted, they are in business to make money but they should also look for more repeat cruisers.

This was our honeymoon and we looked forward to it for six months. We cruised on the Breakaway last August and we had the best time. The staff on the Epic just was not on the same level as on the Breakaway. My husband was so excited to see Rome and because of the actions of the company and the poor quality of the excursion, our day in Rome was ruined. We never asked for money back but Boyd Chin assumed that was what we wanted. His refusal to give us anything to make us feel better was shocking. Further, his dismissive attitude and insinuation that we were foolish for taking the recommendations of the tour guide were hurtful and abhorrent.

From my agent Cheryl helping me set it up, to the final day, the trip was great.

Great trip for us. We had grand parents children and grandchildren. Pompeii was allot of walking but very educational. For us it was all about the excursions we had ItalyTours.eu in Naples they were great. We had discovery tours for Rome and Florence they were truly exceptional I highly recommend them.

Our cruise was filled with early days sightseeing. So much history. Found time to enjoy the entertainment on board and time for relaxing. Absolutely loved Barcelona and Italy. Would return. Note to travels pre-book all of your transfer to and from the ship. Taxi strike in Barcelona caught people off guard so some had to scramble to get from hotels to the ship.

It was my 50th birthday present to myself and it was the best present that I have given en myself. I'm know an official International traveler 😁😁😁

From the time you arrive (BCL) expect your whole trip to be waiting "in line" for everything. Bcl you wait in line as some passenagers did not print their tags so you have to wait for them - the loading staff have no idea as we all wait in a long line of 32'C in the sun. once you get on board the elevators expect the 7 days of waiting for them. The suite spa level 14 deck paid the higher price to expect something better.. what a disapointment. the toilet and shower are in your room. They saved all the space in the floor layout and to give you an oversized balcony. USELESS. Dinning package do not expect much for the up charge. No Lobster tails. staff and service fair and did not experience any outstanding service. Washi very limited menu for what you expect. Note they do Chef special orders but nobody tells you this. Ports of call - very disappointed how whort a stay they allow you. Naples - get off the ship and easy walk to town. this works Rome - the 1.5 hour drive port to city less the time you need to return to the ship cuts into the time you have in Rome. We only had about 5 hours to see the sights. VERY UPSET about this part. Florence - the same as Rome just did not have the time we needed to see the city. Cannes - the boat tender system very messed up. We did the TV sign up and only showed 730am and 12noon options we booked group17 only to hear over the PA that they started called it at 930am the lines on the return way too long with only 4 boats running on 2 gangways. Majorca way too little time and we should have had a later departure. Arrival in BCL in RAIN so this time as we left the terminal we got socked getting on the airport bus. again the logicist staff all need to be fired, not sure if they are 3rd party vendor to NCL but this was just uncalled. I want my $50 transfer fee back.

Great excursions, great staff, lousy ship design and features.

When my wife and I first talked about going on vacation we wanted to go to Europe, so we started looking for which country to go too. We were stuck on Spain and Italy, then we ran across the western Mediterranean cruise which covered both countries. We couldn't have picked a better Cruise line to accommodate what we were looking for. I was blown away at how clean the ship was and the excellent service from the beginning to the end.

This was our first family cruise and whe are now already discussing next cruise.

The Garden Café buffet was outstanding, a big highlight. It's a very clean café/buffet place, the food was delicious, the ice cream machine was empty only once (compared to most days on other companies...), the dining room was fantastic too (Manhattan Club). We did not try the fancy $$ eateries. - NCL application doesn't work onboard epic - A/C in unit 8149 not functioning correctly took 4 attempts to get maintenance to replace a broken actuator (day 6!!) which caused the problem, it went from being an oven to a freezer with no middle ground. That put a BIG DAMPER on the enjoyment of our stay... esp. when you do want to spend time in cabin b/c that's where you can find quiet... - one pool area not enough for 4100 passengers - poor access to even / odd rooms (not enough cross passage access) which requires long walks to get to the correct side. - walking / running track is limited compared to many other ships, this one is on lower deck which loops on port side or starboard side (doesn't go around whole ship as is normally the case), the kitchen exhaust side was very unpleasant to walk on! - balcony stateroom was small and cramped and bed length is short even for a person of height 5' 10". - balcony area was quite rusty showing the need for maintenance / painting