good cruise but some ship features unavailable

Norwegian Epic Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 28

Overall rating:

4 out of 5
Verified Review
Norwegian Epic

10 Night Greek Isles: Malta & Italy (Rome Roundtrip)

Sail date: July 08, 2024

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 9106

Traveled as: Large Group

Reviewed: 5 months ago

Review summary

On booking we were promised a $150 on board credit along with a few other perks - the onboard credit never materialized for me or my brother who I booked as well in cabin 9080. This is a big problem for me as I expect all promised perks to be there. I shop around when I book so this missing $150 is important

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
was ok a bit too narrow cabin

Ports of call

Civitavecchia (Rome), Italy

4 out of 5

Santorini, Greece

4 out of 5

Piraeus (Athens), Greece

2 out of 5
all excursions were cancelled at the last minute

Mykonos, Greece

5 out of 5

Katakolon (Olympia), Greece Did not visit port

stayed on ship

Valletta, Malta

4 out of 5

Messina, Sicily

4 out of 5

NAPLES (POMPEII), ITALY

3 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 28

6 Comments

Gwbigdog     5 months ago

Thanks for sharing

javawoody     5 months ago

Appreciate the feedback

cruising2004     5 months ago

Thank you for your review.

bubbles60     5 months ago

Wonderful itinerary!

crusin4gramma     5 months ago

I'm guessing you did not book thru NCL. "Shopping around" doe not always mean good service. NCL would have corrected any problems. Luckily, $150 is not that big if a deal and you didn't let it ruin your vacation.

HeavySeas     5 months ago

Thanks for sharing your cruise experience and glad you enjoyed your cruise

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