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Was Ok, but not worth all the "extra" costs

Norwegian Epic Cruise Review to Europe - Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.9 out of 5
Verified Review
Norwegian Epic

10 Night Greek Isles: Malta & Italy (Rome Roundtrip)

Sail date: September 26, 2024

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 13203

Traveled as: Couple

Reviewed: 2 months ago

Review summary

The fee for the wifi is out of control. That and the lack of/poor customer service at ncl.com is/was the final straw that I will probably not take another NCL cruise. They over charged me for the wifi, and they just don't care. I can't even get a receipt for what I paid from them.

Embarkation

5 out of 5
Good

Ship experiences

Food and Dining

4 out of 5
Good

Onboard Activities

3 out of 5
They need to policy annoying/selfish people that "claim" a chair early in the morning, but don't show up until mid-day, or later.

Entertainment

4 out of 5
Good, but had to show up long in advance to get a seat.

Service and Staff

5 out of 5
The staff was amazing.

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
The layout/bathroom/shower situation was a very strange one. Make sure you are ok with no privacy.

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Santorini, Greece

4 out of 5

Mykonos, Greece

4 out of 5

Piraeus (Athens), Greece

4 out of 5

Valletta, Malta

4 out of 5

Messina, Sicily

3 out of 5

NAPLES (POMPEII), ITALY

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Disembarkation

5 out of 5
We self-disembarked and went smooth.
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7 Comments

Cruisers4Lyfe     2 months ago

Thanks for sharing
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javawoody     2 months ago

Appreciate the review
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cruising2004     2 months ago

Thank you for your review.
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Gwbigdog     2 months ago

Thanks for sharing your cruise
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gmababy     2 months ago

If no one shows up after 20 minutes, then the lounger is yours, remove what may be on the chair, and have a seat.
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bubbles60     2 months ago

Wonderful itinerary! Sorry you were not pleased.
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HeavySeas     2 months ago

Thanks for sharing your cruise experience
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