Seven Seas Splendor Cruise Reviews - Reviews

I found out that I forgot to take my little black card wallet with important cards (credit card, insurance cards, etc) from the safe in stateroom 670 but do not know how to reach the ship about it. My travel agent had reached out but we haven’t heard back after 24 hours.

Cruising this area of the world was wonderful. Beautiful landscapes, interesting ports of call,

Our cruise had to eliminate most of the port stops due to ice on the sea, so we spent more time on the ship than expected. The crew did their best to keep us entertained, but twice as many sea days as expected was tedious, and the sights and wildlife he hoped to experience did not materialize. It was a LONG boat ride.

Beautiful ship, great itinerary. The staff was amazing and the entertainment was wonderful.

All in all rather disappointed in this cruise just because of all the little things that went wrong and there seemed to be no backup plans for the weather induced changes. Also very annoyed at the Marriott situation even though the premises was clean and neat; it was 6 minutes from the airport and if we wanted to get back to Reykjavik for the day the cab fare was $125 USD each way. Really: who thought up this plan?? I'm sure I will not hear back from anyone in management about these happenings; I tried to call Customer Service but apparently you can't talk to a human being - everything has to be done by email. With all the money invested in your cruises I would think courtesy would prevail and a real person would be available to handle a passenger's concerns.

This is for sea day lovers. In total, we spent 8 days at sea. This ship is just lovely, well laid out. The food was extraordinary.

We had a wonderful cruise. We were fortunate to have perfect weather (no rain and mild temperatures, usually in the 70s), excellent food, great service from the crew, a wonderful butler, and outstanding entertainment, particularly for a ship of this relatively small size. The only real downsides were losing many hours of sleep sailing from west to east, and poor Internet service (which Regent says will be corrected by the end of 2024).

food was a big disappointment and ports of call/activities left something to be desired. We had trouble understanding multiple guides on our tours and so did many of the people on our tours. We travel all over the world and usually don't have a problem. Ship, however, exceeded expectations as did the beautiful spa. We felt asking us to pay for a 2nd device on wifi per cabin was nickel and diming us.

Although we were not impressed with the service. The cruise was very good. We are booked for Antarctica next January on Splendor and trust the service will be better?

The Atlantic Crossing Cruise was spectacular. Too may wonderful aspects to name all here. The negative was the transportation to Barcelona (from Florida) and from Miami back to our home. On prior Regent cruises, we were given good flights and excellent Business Class seats, usually operated by a "name" carrier like British Air or KLM. This time we were given Business Class seats on Discover Airlines (a division of Lufthansa). The flight (involving a jet that seemed way past its prime) departed three hours late (had to change our connecting flight in Frankfurt). Business Class was a complete joke and disaster. Seats didn't fully recline, were uncomfortable, and had a small "ottoman" for legs that would not comfortably accommodate any adult's legs (we're 5' 8" and 5" 2"). The food on the flight was inedible. The "amenity bag" was a Dollar Store reject. There were many more terrible aspects to this flight and the best advice I can give readers is to avoid Discover--no matter the price. Our other flights (Lufthansa Frankfurt to Barcelona and American from Miami) were better (had we kept the Camel we rode on the Lanzarote excursion and rode it to any destination it would have been a better option than Discover). Great, great cruise. Terrible, terrible Transatlantic flight. Shame on Regent for booking it. If there is a next time, we will handle our own transportation (which is what we think Regent is driving customers to do, since it now has deleted pricing from all marketing brochures and has embraced two-tier pricing--with and without airfare). When an agent quotes the price of a Regent cruise, be careful to make sure you know if airfare is included. Several future Regent cruises we've been tracking showed similar prices between, say, December 2022 and October 2023. However, we learned that the December price included Business Class international air while the October price (about the same as the December quote) excluded air. This is a devious, back-door way that Regent (NCL) has SUBSTANTIALLY increased its fares. Be forewarned.

I would not recommend this itinerary or cruise line to discerning, luxury travelers. I would rate this cruise a 2.0 and definitely not the 3.2 that was assigned by this survey.

I enjoyed the Regent Splendor and would go on another cruise with this class of Regent ship. The food could be improved. Based on this experience, I prefer Seabourn to Regent, but I think both cruise lines are close. The cabin on the Splendor is superior to Seabourn, but the food and personal service is superior on Seabourn.

The ship is great. The ports were ok, but if you have already been to Europe many times, they were nothing special. We missed the little things that we present pre-Covid. Like the welcome back with water, tea and a towel. The Maître who used to know your name and what you liked. Yes, the wait staff was good and friendly, but it was just missing that something that is hard to put in words.

Overall, Great cruise... Many thanks to Hailey from Marriott for selecting our cabin and being so helpful through the whole process.

Our second Regent cruise and were not disappointed. Signed up for another one while onboard.

Glad we did it. Will likely cruise again with Regent when we’re looking for a 5-star ship experience where the goals are to eat, drink and just relax. The nail then we will take more active vacations.

Please Regent if your transportation drops off in inconvienet access points inform your clients so that they have an option of using a taxi or limo

Splendor of the Seas offered us a luxurious vacation on a beautiful ship with superb service! The lounge chair issue needs to be addressed since the rules state no lounge saving and this is never enforced. I got up one morning at 6:15 am to see if I could finally get a lounge partially undercover and by that time all of the lounges had been saved with books, beach bags, etc. That was ridiculous! Unlimited laundry service was such a wonderful perk!

Overall experience was great. There are a few things I would like to see improved. First of all - internet should be provided for every paying passenger (at least two devices per room) & not one device per room. This way a couple can stay in touch with each other on the ship via their cell phones (text message or WhatsApp). Also, the Cruise company should be transparent about Medical Services provided. We needed some over the counter medication that you can easily buy from a Pharmacy, and we could not get that without having to pay a lot of money including $ 149 consultation.

Lots of 8- 10 hour tours nearly every day. Most were rated strenuous. It was off season, but the excursions were not adjusted to reflect that the shops were closed.