Good but not excellent cruise

Seven Seas Splendor Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.8 out of 5
Verified Review
Seven Seas Splendor

14 Night Vikings & Viceroys (Southampton To Oslo)

Sail date: August 20, 2024

Ship: Seven Seas Splendor

Cabin type: Suite

Cabin number: 670

Traveled as: Couple

Reviewed: 2 months ago

Review summary

I found out that I forgot to take my little black card wallet with important cards (credit card, insurance cards, etc) from the safe in stateroom 670 but do not know how to reach the ship about it. My travel agent had reached out but we haven’t heard back after 24 hours.

Embarkation

4 out of 5
We were not told there was a welcome lunch so we went for the buffet upon embarkation

Ship experiences

Food and Dining

4 out of 5
Specialty restaurants great; buffet average

Onboard Activities

3 out of 5
Couldn’t participate much as we had shore excursions

Entertainment

4 out of 5
Splendor orchestra, singers and dancers were great. So were Tabitha singer and opera singers.

Service and Staff

4 out of 5
Our room stewards, Jhoanie and Efri for Room 670 were excellent. Loved the complimentary laundry service. Bartenders Dedi and Eric at Merdian Lounge were wonderful and friendly

Ship Quality

4 out of 5
Yes

Cabin / Stateroom

4 out of 5
We think the floor carpet was very gaudy. Bed was comfortable.

Ship tip

Shore excursions were average at best as most of the our tours were sold out ehen shore excursions were open for us to book. Only a couple of tour guides were excellent. We were disappointed that there were no port talks and cultural/historical presentation

Ports of call

Southampton (London), England Did not visit port

There was nothing at the port to do

St. Malo, France

5 out of 5
Beautiful port and we enjoyed our walk around town

Falmouth, Cornwall, England

1 out of 5
St Ives was beautiful too but our tour guide never showed up so we had to walk around St Ives ourselves.

Waterford, Ireland Did not visit port

Weather didn’t cooperate and the captain skipped this port which was one of the ports we were looking forward to visiting

Dun Laoghaire (Dublin), Ireland

4 out of 5
The guide was average but we enjoyed the Irish coffee

Liverpool, England

3 out of 5
We paid for Small Grouo Liverpool tour but our guide was not good.

Belfast, Northern Ireland

5 out of 5
We had an excellent guide so learned alot about the history and people of Belfast

Ullapool, Scotland Did not visit port

Bad weather again

Kirkwall, Orkney Islands, Scotland

3 out of 5
Below average tour.

Lerwick, Shetland Islands, Scotland

3 out of 5
Disappointed that the driver didn’t stop for us to take photos of the Shetland ponies and castle

Alesund, Norway

5 out of 5
Good guide. Loved the port

Bergen, Norway

5 out of 5
Liked our guides. Beautiful town and great history

Stavanger, Norway

5 out of 5
The boat cruise was excellent

ARENDAL, NORWAY Did not visit port

We went to Kristiansund instead

Oslo, Norway Did not visit port

Disembarkation process was terribly organuzed. It was raining and we had to stand in the rain fir 20 minutes then our luggages were not in our color zone and it took us mire than fifteen minutes to find them in another color zone.

Disembarkation

1 out of 5
See above and the immigration provess on board the ship was poorly organized and everyone waited at least 30 minutes to be seen by the immigration officers
Was this review helpful? 5

5 Comments

Gwbigdog     2 months ago

Thanks for sharing your cruise

Fifer41     2 months ago

Looks like a comprehensive itinerary. Pity about some of your guides not up to expectations.

PaulzyJC     2 months ago

At least, you got out the US to visit another. Many Americans refuse to do even that.

HeavySeas     2 months ago

Thanks for sharing your cruise experience

cruising2004     2 months ago

Thank you for your review. Hope you get your credit card etc back. Have you tried to email the company or call?