Although we were not impressed with the service. The cruise was very good. We are booked for Antarctica next January on Splendor and trust the service will be better?
Embarkation
3 out of 5
Terrible. Waited standing in line 1 1/2 hours. Very disorganized.d
Ship experiences
Food and Dining
4 out of 5
Specialty restaurants were very good and good service. Main dining rooms service was poor. Breakfadt and lunch buffets were great choices but took forever to get a clean table.
Onboard Activities
4 out of 5
Pool and hot tub were clean and plenty chairs.
Entertainment
5 out of 5
We enjoyed all the shows. Best dance team on any cruise.
Guest performers were very good.
Service and Staff
3 out of 5
Service was lacking for a luxury ship. Staff and chefs seemed inexperienced.
Ship Quality
4 out of 5
Impressive decore. Very clean comfortable areas.
Cabin / Stateroom
5 out of 5
Perfect size for 2 of us. Layout was good. Enjoyed balcony.
Historical park had many animals. Walking on boardwalk was good.
"Ecuador lunch" was poor idea since it was at a nice Hilton with more of an American menu? Not what was expected.
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