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3.2 out of 5

Nightmare on the sea by maryannp1999

Verified Review
/ Sail Date: / Traveled As: Couple
I would never take this ship again. We have been on the Jewel and the Majesty in the past and had a wonderful experience. Overall. the rudeness of some of the staff was to much and the fact that my husband was really sick and could not get to the doctor in the 2 hours he was there... We will try another ship in the future.

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4.8 out of 5

Freakin' awesome ! by Cruiser13257658

Verified Review
/ Sail Date: / Traveled As: Couple
I did not want to go on a cruise - any cruise. I thought I had no interest. I did it for my Wife. We are now discussing where we will be taking our NEXT cruise to.... That should tell you all you need to know.

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Was this review helpful? 23
6 Comments
4.7 out of 5

Wonderful!! I loved it by lulywp

Verified Review
/ Sail Date: / Traveled As: Family (older children)
I loved it !! Would do it again and again. The only port I didn't like was St. Croix

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Was this review helpful? 3
4 Comments
4.4 out of 5

Great Caribbean Cruise - However be cautious if you have any kind of food allergies by cjans

Verified Review
/ Sail Date: / Traveled As: Family (older children)
Great family time! Overall the Norwegian Gem is very nice. Worth it if you don't have any food allergies.

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Was this review helpful? 5
3.6 out of 5

A very good cruise experience by scottandjo

Verified Review
/ Sail Date: / Traveled As: Couple
Hit some bad weather coming out of NY, ship and crew handled it very well. The ports were lovely and enjoyed to the fullest. I think I prefer an itinerary where the sea and port days are not as grouped together. Meaning couple sea followed by a port or two. This cruise was 3 sea days, 4 port days, 2 sea days and we needed a break from ports by the time we returned.

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1 Comment
4.1 out of 5

Great Getaway with a few caveats by Jean1224

Verified Review
/ Sail Date: / Traveled As: Family (older children)
I’m general we had a fun time. Service and food have taken a few steps back since our last cruise.

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Was this review helpful? 3
4.7 out of 5

Let’s do it again! by Jambajan

Verified Review
/ Sail Date: / Traveled As: Family (older children)
We had a fantastic time and we’re looking forward to our next journey.

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1 Comment
4.1 out of 5

good cruise by 487seaside

Verified Review
/ Sail Date: / Traveled As: Couple
this was our first cruise. the crew was great. the ship is well kept . the cabin was nice.the diningrooms are great. the buffet was overcrowded we just want to get breakfast and meet our tour finding a table within view of the food is impossible i think some people sleep in the garden cafe at their tables. the staff though overrun was still friendly and nice especially those washie washie girls if you could bottle there attitudes you can put prozac out of business

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Was this review helpful? 6
4 Comments
4.5 out of 5

Relaxing, friendly staff, good music, quality of the food was fair, too many interruptions from the bridge......🙄 by nelkobre

Verified Review
/ Sail Date: / Traveled As: Family (young children)
Friendly staff, love the hand sanitizers....washy washy rocked the ship, me and my kids loved it, felt that it was too much waisted food. If it was better made the people would eat less and not just take the food taste it and throw it, loved the magician J P

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Was this review helpful? 6
1 Comment
4.7 out of 5

This is my 5th time in a cruise y let me tell you it was the best time we enjoy ti every minute on the gem by tapatio

Verified Review
/ Sail Date: / Traveled As: Family (older children)
We had a good time Days went too fast. We will go again Everthing was good food drinks. Lunch breakfast diner. The only thing that i don’t like it was ther bingo games es a rip off. But notting you can do.

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Was this review helpful? 3
1 Comment
3.2 out of 5

Poor norwegian cruise by mikeelster

Verified Review
/ Sail Date: / Traveled As: Family (older children)
Probably one of the worst. Right at the top of my list with carnival cruises. We did shore rxcursions through norwegian and they were rediculuously priced. Should have just found our own stuff to do. We also had a foreigner taking photos of young girls around the pool. Kids didn't feel safe anywhere.

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Was this review helpful? 4
3 Comments
2.8 out of 5

Should have been better... by Roomie

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
Tthe waiters and waitresses were not familiar with the products they offered and the food was cold or not ordered and I had to wait a long time for it. The staff that was selling various items didn't seem to knw what they had and how to sell. There was also an issue with the language. Repeating something in english does not answer a questio0n. They were very disorganized when it came to handing back liquor that they confiscated and as a result, my roommate and I are missing bottles. I sent an email to the guest relations department and have not heard from them yet.

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Was this review helpful? 2
3.6 out of 5

Relaxing, Good weather by rickanthonisen

Verified Review
/ Sail Date: / Traveled As: Couple
It was what we needed at the time. I was a little put off by the up selling and pressure to book. And some of the booking features felt like a trap. It will probably be our last cruise for some time.

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2 Comments
3.1 out of 5

Not a GEM by mspatty2004

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
Don't think I will travel on NCL again. There entertainment was not good. The buffet was ok. The food in the dining room was not good and the staff was very slow. So when you got the not good food it was cold. Some of the sales people in the onboard shops didn't have a clue. And disembarkation on the last day was a nightmare.

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Was this review helpful? 5
4 Comments
3.5 out of 5

Great until it was TERRIBLE! by Jeslyn

Verified Review
/ Sail Date: / Traveled As: Couple
The cruise was great until Tuesday afternoon when we were informed that the ship broke down. From that point on, the carefree, vacation frame of mind quickly dissipated as everyone then became nervous and agitated by the breakdown and possibility of flying home. Ultimately, we did in fact fly home from Barbados on chartered flights. The flights were significantly delayed and resulted in a 15 hour long day of travel. After arriving at the airport you were on your own regarding your trip home. I still have not heard back from NCL in regards to the complaint I submitted a week ago.

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Was this review helpful? 7
11 Comments
3.7 out of 5

Eastern Canada & Quebec by bbishop92698233

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
It was a very pleasant cruise with some good ports of call. I prefer Europe and Asia, but if you like scenery this would be a good cruise for you. Quebec is quite stunning.

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Was this review helpful? 4
1 Comment
2.7 out of 5

Disappointed With Some Stops, Happy with the Gem by ceholster

Verified Review
/ Sail Date: / Traveled As: Couple
We took off from NYC for a ten-day cruise that included Halifax Ca., Quebec Ca., Cornerbrook Ca., and Sydney Ca. We were told that we would have two days in Quebec, but it turned into 24 hours because, we were told, the Whale migration in the Saint Lawrence had the ship slow down the length of this seaway both ways. No whales were sighted and we lost half a day of time in Quebec City. The port was a joke! It was next to a dump and grain silos. The gangway was build with two ramps by a portable crane on shipping containers and was extremely hazardous to traverse. We were a distance from the city, while another ship (Princess Line) was right across from the main area with an open berth behind it. We had to traverse unsafe terrain and cross a river lock to get to the city! The ship offered transportation for a fee of $30.00. I have been on 32 cruises and when a ship is this far out of town the shuttle was free! We left early the next day at 5:00 PM instead of 10PM from the original itinerary. We arrived at Cornerbrook, which was a waste of time. There was nothing to see unless you took an expensive excursion inland. The town had a City Hall, VFW and a library. Not even picturesque. When we left this stop the Captain told us we would not be going to Sydney due to a storm coming up the east coast. We headed out to sea to avoid it. For over a day we were in 21-foot swells and had a rough trip home. We arrived in NYC on time to a calm bay. We expected the stops to be memorable and safe. The berthing in Quebec was unacceptable, and the choice of Cornerbrook was very poor. We were disappointed and feel that Norwegian took advantage of an older group of passengers.

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Was this review helpful? 5
4 Comments
3.1 out of 5

NCL fails again! by mgbark

Verified Review
/ Sail Date: / Traveled As: Couple
Overall, we are glad we went, but NCL really cheated us on this one, failing to deliver the promised itinerary at 3 out of 5 ports. No discount, no apology. If you like cruising, try NCL, but if you're going for the ports, you might want to try a more dependable cruise line.

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Was this review helpful? 7
6 Comments
4.2 out of 5

Fall Color Cruising in Canada by rigould

Verified Review
/ Sail Date: / Traveled As: Couple
The itinerary was very nice, especially the overnight in Quebec City. The ship provided a great way to see some Canadian ports. More information could have been provided about each port of call. A more varied selection of things to do onboard should be given. The staff and crew were friendly and professional.

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Was this review helpful? 3
1 Comment