Norwegian Gem Reviews

3.7 out of 5

1933 reviews

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4.9 out of 5

the family adventure at the seas by virgenayala41

Verified Review
/ Sail Date: / Traveled As: Family (young children)

fue una expeiencia muy linda par mi y mis ninas me hubiera gustado que hubiera mas activitidades para jovenes, como charlas , juegos de mesas con otros jovenes y otras activitidades . de lo demas estuvi estupendo el staff las comidas , deberia haber un tiempo limitado parra el area de los warm family pool, no lo pude disfrutar porque otras personas spent all day inside the pool. pero gracias a todos por todos son muy amables .

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4.5 out of 5

Great proud staff, Great ship. Competent entertaining lounge musicians. by AllentownBill

Verified Review
/ Sail Date: / Traveled As: Couple

All the staff were excellent, many anticipating needs !!!! Clean. Entertainer highlight. A great little group called Yael & Gabriel but playing with a clarinetist and bassist and trumpet too...then called Sunset [something?] They should go big time with style as a group!!!!

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Was this review helpful? 2
3.2 out of 5

Not up to standards by jamison815

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/ Sail Date: / Traveled As: Family (older children)

Overall it was ok but not your best by a long shot. Someone should look into this trip. I would be happy to discuss this with someone.

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Was this review helpful? 3
4 Comments
4.8 out of 5

Absolutely incredible by advetter

Verified Review
/ Sail Date: / Traveled As: Couple

This was our 1st cruise ever & after this experience I would definetely go on another cruise. I would also highly recommend Norwegian Cruise lines

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Was this review helpful? 12
4.5 out of 5

A New Gift Every Day by barryresnick

Verified Review
/ Sail Date: / Traveled As: Couple

It was wonderful to do a 12-day cruise with only two sea days and every port was different and they all were good. The only disappointment was the very cool and damp weather that followed us everywhere. We love the Norwegian Gem especially for the great shows in the Stardust Theater every night. No charge and no reservation needed!

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Was this review helpful? 7
1 Comment
3.5 out of 5

Canada & New England fall by TerryT60

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/ Sail Date: / Traveled As: Couple

Ship was just okay, ports were good to excellent.

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3.8 out of 5

Nice cruise, Great crew, Excellent food and service. Poor entertainment, cruise director mostly absent. by preciousmoments

Verified Review
/ Sail Date: / Traveled As: Couple

Cruise director not involved, rarely seen. Atrium not serviced by waiters, average to poor entertainment. Music too loud at shows. Crew and service outstanding.

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Was this review helpful? 3
4.5 out of 5

Great Fall Foliage Cruise from Quebec City to New York City by carrollf

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/ Sail Date: / Traveled As: Couple

Very fortunate to cruise from Quebec City to New York City at the height of the fall foliage colors. All the shore excursions we selected enhanced this experience and gave us wonderful insight into the wonderful places we visited. All the staff and crew aboard the Norwegian Gem did an outstanding job to make our cruise a memorable experience.

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3.1 out of 5

Great value for the Sail Away Package by lgmajeskemi

Verified Review
/ Sail Date: / Traveled As: Couple

I would on;y do this cruise if you are looking for a bargain and new places to explore. Would not need to do it more then once. Overall we had a nice trip and enjoyed it for a great bargain.

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Was this review helpful? 5
5 Comments
2.6 out of 5

Not good experience by zzou

Verified Review
/ Sail Date: / Traveled As: Couple

We are very disappointed with help desk manager Jalynne Castro. We believe that a poor manager would set a poor example for all staff under her management. It is our third cruise with NCL. Previous two gave us good impression, but now we are not sure if we will take another NCL. It's sad. We hope Ms. Castro should learn to treat guests in a way she herself wants to be treated.

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Was this review helpful? 8
8 Comments
5 out of 5

THis was a terrific and pleasureable cruise on the Norwegian Gem. You can not want for anything more! Superb! by cccritch10

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/ Sail Date: / Traveled As: Couple

The experience aboard the boat and ports of call were outstanding. Nothing to complain about, only positive thoughts!

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Was this review helpful? 8
6 Comments
2.6 out of 5

New England/Canada Cruise by dwashofsky

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My experience was adequate but not exceptional. The tours offered were not well done; the guides were not well informed and way to chatty about nothing of importance. Busses should have had cold water bottles available, The ship had the tours planned too close to the sail-away times so the tours were always behind schedule and had to "race" to get back to the ship on time.

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1 Comment
4.2 out of 5

Very Good Cruise by latitude4738

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/ Sail Date: / Traveled As: Couple

Very good cruise. The NCL Gem is a very comfortable ship. The ports, though not exotic, are very interesting insights into that part of the USA & Canada lifestyle and countryside.

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Was this review helpful? 3
2.7 out of 5

Norwegian Just So So by Quilter78

Verified Review
/ Sail Date: / Traveled As: Couple

Norwegian buffet foods are the same everyday...gets very boring. Dining room can be good, hit & miss. Norwegian seems to push Specially dining. We ate at Cagney's & Le Bistro both very good.

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Was this review helpful? 6
4 Comments
4.1 out of 5

Overall, the cruise was very enjoyable. The cruise staff were very nice and helpful. by lorime25

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

It was a fall foliage cruise, but unfortunately we saw very little color due to a warm summer. The ports of call were still interesting and I enjoyed learning a bit about Canadian history.

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Was this review helpful? 7
3 Comments
4 out of 5

A very pleasant experience by RonRL

Verified Review
/ Sail Date: / Traveled As: Couple

I found Oriental girls saying "washy-washy" and spraying your hands with some unknown liquid, each time you boarded the ship or entered the buffet, to be very offensive. It was like out of a bad 1950's movie that stereotyped Chinese as less than equal. While the food in the main dining rooms was fine, try the specialty restaurants. Definitely a step up in quality and service for a little extra. However, avoid the biscuits everywhere! I believe they were baked by Wayne Gretzky.

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Was this review helpful? 3
22 Comments
4.2 out of 5

Exelente by leticiapanama6

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/ Sail Date: / Traveled As: Couple

In on part was excellent but other. The overcharge for an emergency expense was too much

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Was this review helpful? 4
6 Comments
4.9 out of 5

Excellent by kareemiahcannon

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The cruise was great. I cannot wait until my next cruise .

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Was this review helpful? 7
1 Comment
4.9 out of 5

It was fantastic . The staff was helpful and friendly. by crzin

Verified Review
/ Sail Date: / Traveled As: Couple

My wife and I were celebrating our 25th anniversary. There no region crew staff made it very special for us. Everyone was extremely helpful and courteous. We truly enjoyed ourselves.

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Was this review helpful? 8
5 out of 5

wonderful relaxing by emilyrios45

Verified Review
/ Sail Date: / Traveled As: Couple

staff was great food great am doing it again next year to another destination

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Was this review helpful? 7
2 Comments