Norwegian Gem Cruise Reviews - Reviews

It was a terrible start. Elaboration took over two hours people in line were fainting. The gem did not have bar service in buffet, only beer and opened bottles of wine

Great trip on Norwegian gem Would do it agai . Keep up the good work

Not enough variation of food on the buffet, need to COOK the bacon--most people do not like "wiggly-way under cooked bacon", way too much salt--let people add their own. Be a little more generous with some of the dishes (sides) in restaurants and speciality restaurants. Garden cafe--uses too many red onions in the tuna salad!!

This was a trip of a lifetime! Was it perfect? No. Would I take it again? Absolutely!

My daughter and I had a great time on this cruise. There was plenty to do, plenty of down time, exciting new places to visit, good beaches and good food.

Much enjoyed Travelling solo shortly after my spouse passed but met many lovely folks and the cruise was very good for me

Enjoyable cruise. Free sulking is fun. Ports of call varied and should be reviewed by Norwegian.

Going across the Panama Canal was interesting and I was glad I went but will never book another NCL cruise again.

The cruise was well-worth the time and money. We met some great people, both on and off the ship. We relaxed, laid in the sun, read, and still enjoyed the entertainment and time in the ports.

I really do like NCL. I would use them again but I would not necessarily choose the Gem. The destinations were nice though...Not much for holiday décor on the ship. A few Christmas trees and music. Tastefully done.

The overall quality was less than before, especially the variety of food. At Le Bistro one of my favorite entrees was the duck. This year they only served a duck pate. Very few vegetables in dining room menus and less variety at buffet. The staff entertainment was very good but the outside entertainment was poor. No separate Haven dining room. Unless the ship has an overhaul I would prefer the newer, larger ships with separate Haven restaurant and better entertainment.

I have been on 15 Norwegian Cruises - this was the worst experience. I have stayed with Norwegian because of the Latitudes Program but I sure didn't feel anything special about being Platinum (need 3 points to Plus). I may try Celebrity or Princess in the future. Still have negative feelings about the Embarkation Process and how crowded the ship was.

The gem is a good starter cruise for most people — I wouldn’t recommend it to anyone who has sailed NCL mega ships like breakaway or bliss or epic ... classism onboard becomes clear as NCLs all inclusive isn’t so inclusive as there are a ton of add ons and buy ins as soon as you get onboard — Yes you will get free food — the buffet food is — passable — nothing to rave about.... the main dining halls make you feel fancy while eating slightly more Passable food (mainly cause of presentation, food isn’t really higher quality).... so this leave you with having to buy into their specialty dinning packages if you want quality food — They play the same game with booze — Yup, your unlimited drinking package is limited to drinks under 13$ — which in the overpriced vacation land ... every drink is basically 13 and up ... if you like beer and cheap wine, drinking package of great — if you like the finer things in life ... pay up Out of all the buy ins — I strongly suggest the spa buy in — once you explore the 4 main decks of the ship (that are not cabins) you will get bored pretty quick — the spa is a GREAT place to escape to and makes you feel like you’ve upgraded to “the haven” for about 100-150 per person (split that up for 7-8 days and it’s a fair price) — NOTE if the sea gets rough they will shut down the main spa / hot tub Over all — this is a great starter ship or budget ship to go on — it’s not gonna blow your away, but it’s just enough to have a good time at a reasonable price.

Great convenient trip to sun and fun! Love this size ship and wish all the lines would stop with the megaships!

The cruise started with bad weather the first two days, something expected sailing out of New York in the winter months. When we got down past Florida the weather was perfect! We had a very nice time. I would recommend this cruise!

had much better cruises with NCL in the past. big disappointment

Keep up the good work Norwegian, this is my 3rd time sailing on the Gem and I've never regretted it.

It was wonderful yet stressful because we always had to worry about our account on board and what was being charged and having to have them correct it and got us our cruise but then the locations in Ports that we originally had chosen we’re not where we went and we got no discounts yet others did so we would highly not recommend going through nor going through Norwegian.com we would highly recommend you go directly to the cruise company to schedule your next cruise and not a travel agency there are many other cruises out there besides Norwegian because Norwegian seem like to be oh about the money so we could never really relax it was kind of stressful

All went well till day 7 and the disembarkation. Very un-organized. Time lines werent remotely close. Crew had no answers Were given wrong directions twice Lacking staff/short staff

First time on NCL, but we're done with cruises for a while based on this last experience. Not the worst one we've been on but the disembarkation process was terrible and ruined the whole trip.