Norwegian Gem Cruise Reviews - Reviews

This was one of our bucket list cruises. The cruise did not disappoint! 18 cruises on NCL obvious that entertainment and dining budgets have been reduced. Severely worried we may have to start looking for new line if this continues as I can get similar quality at budget lines for less, NCL needs to step up!

Overall the ports were fantastic, great time of the year to visit. Weather was cool but not cold. Trees were changing colors and staff was great.

Impressive staffs but declined food qualities, even at specialty dinings, way overpriced spa treatment activities and excursions

I wish I could say more good things about NCL. Unfortunately, the ship was a big disappointment. We’ve been completely spoiled by Celebrity Cruise Line.

NCL has amazing service and reasonable prices. I look their anytime dining.

This is a lovely cruise to take to see different areas of eastern Canada. While Sydney was not our favorite port, the rest had enough activities for us (without paying for excursions) to make us happy. We saw many renting ebikes and bikes. We saw many taking self-guided walking tours like us. We saw many just sitting in local parks, enjoying the beautiful weather. Consider spending the night in Quebec City before going home so you can explore the old part of the city. The Montmorency Waterfall Park is also a highlight. We fared just fine with only eating at the complimentary restaurants, especially with eating lunch in most of the ports (a seafood chowder tour of sorts!). We were also fine without purchasing a drink package. Most drinks are comparable to every day restaurants ($8 beer, $9 wine, $12 cocktail). If you only drink one or two per day, it's less expensive to purchase them one at a time. If you have something you need for sleep that requires electricity, check ahead with the cruise line about outlets near the bed, or bring an extension cord. We had not outlets near our bed, and I couldn't use something I needed for sleeping. The Gem is a beautiful ship with plenty to do when at sea. Casino, art gallery, fitness, pools, hot tubs, parties, entertainment, trivia and games, presentations...something for everyone.

Recommend Norwegian Cruise line. Was expecting a cruise and a ship to be. Clean, Friendly informative, variety of places to eat. They don't have an area with a pool just for adults. There wasn't a need on this itinerary, as we were import everyday except one

The cruise was excellent. My only issue was with the 3-4 cheapcruise.com representatives who I had to speak to finalize all of the arrangements. We have used before. For some reason, I repeatedly received wrong information and every phone call required 1-2 more phone calls to correct the booking, get correct information, etc. The whole process took several days longer than it should have, and I was very wary that something was going to go awry with the booking.

great cruise,met lots of interesting people that will be friends in future

I chose this ship as it was leaving from Boston - close to where I live, and I could get there using public transit. I also liked their ports of call. I always wanted to see them, and I knew I probably wouldn't drive to them. The experience was excellent. Even when the weather was not so great or establishments were closed for Sunday and the Labor Day holiday, I had a great time. I did not take advantage of the excursions - I just wanted to walk around close to the ship - it was great!

The sun was wonderful, but the crew was disengaged and food/drink quality was lacking. We had high expectations, but overall, it was nice and not much more. Time to try another cruise line!

Will never do NCL again. 2nd time and disappointed both times 15 years apart. Food was terrible. Service only ok.

Overall a great time. Impresssive ports and good food. Could use more entertainment in the evenings.

Despite the subpar entertainment, it was a great cruise and we booked another before we even got off the ship.

Love this cruise - go every year! Took a large group with multiple ages and interests and everyone agreed that it was a great family vacation. We love NCL and we love Bermuda!

The ship is in decent shape, the service was very good, the entertainment average, the food okay, Bermuda fine. Internet access non existent, which for a large party was a major problem for us as we couldn’t connect on even simple things like where can we meet for dinner.

I would go again if they were able to organize disembarkation. We enjoyed everything else.

This was our first cruise. Probably won't do another

Very relaxing and very efficiently run. Amazing organization!

We love this itinerary as there is ample time to experience Bermuda. Rather than Island hopping, as in the Caribbean cruises. There are also 2 days at sea which we find very relaxing and enjoy a great deal.