Norwegian Gem Reviews

3.7 out of 5

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4.2 out of 5

Very Good Cruise by latitude4738

Verified Review
/ Sail Date: / Traveled As: Couple

Very good cruise. The NCL Gem is a very comfortable ship. The ports, though not exotic, are very interesting insights into that part of the USA & Canada lifestyle and countryside.

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4 out of 5

A very pleasant experience by RonRL

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/ Sail Date: / Traveled As: Couple

I found Oriental girls saying "washy-washy" and spraying your hands with some unknown liquid, each time you boarded the ship or entered the buffet, to be very offensive. It was like out of a bad 1950's movie that stereotyped Chinese as less than equal. While the food in the main dining rooms was fine, try the specialty restaurants. Definitely a step up in quality and service for a little extra. However, avoid the biscuits everywhere! I believe they were baked by Wayne Gretzky.

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18 Comments
4.2 out of 5

Exelente by leticiapanama6

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/ Sail Date: / Traveled As: Couple

In on part was excellent but other. The overcharge for an emergency expense was too much

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Was this review helpful? 3
5 Comments
4.9 out of 5

It was fantastic . The staff was helpful and friendly. by crzin

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/ Sail Date: / Traveled As: Couple

My wife and I were celebrating our 25th anniversary. There no region crew staff made it very special for us. Everyone was extremely helpful and courteous. We truly enjoyed ourselves.

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Was this review helpful? 5
4.9 out of 5

Excellent by kareemiahcannon

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/ Sail Date: / Traveled As: Family (young children)

The cruise was great. I cannot wait until my next cruise .

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1 Comment
5 out of 5

Wonderful by vuhuytran2005

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/ Sail Date: / Traveled As: Family (older children)

Excellent , enjoy on boat , good strip for family .

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5 out of 5

wonderful relaxing by emilyrios45

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/ Sail Date: / Traveled As: Couple

staff was great food great am doing it again next year to another destination

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Was this review helpful? 5
2 Comments
4.9 out of 5

Delightful cruise by joshsam

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/ Sail Date: / Traveled As: Family (young children)

Wonderful cruise can’t wait to book my next departure.defintily would cruise with Norwegian,food staff entertainment top notch rate this cruise 5 star.

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Was this review helpful? 12
6 Comments
2.7 out of 5

NCL Gem 8/18/18 by mvl26

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/ Sail Date: / Traveled As: Singles/Friends

Have been on this ship before and now see a big decline. Major staff cutbacks. Most days only 1 bartender at pool bar. Wait long time for drinks. Charged additional US tax per drink without being notified first. Common area bathrooms were not attended to. They were filthy and out of paper the majority of the day. Nightlife was poor with very few options.

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Was this review helpful? 3
4 Comments
4.8 out of 5

Very relaxing by ptms1

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/ Sail Date: / Traveled As: Family (older children)

Had a great time on this cruise. The 7 day cruise gave us ample time to relax and enjoy the ship before and after our excursions, and we ended up very relaxed when we sailed back into NYC. The entertainment was excellent and my only criticism about the Stardust theater was that there were many uncomfortable seats that folded too far down toward the floor. Our stateroom slept 3 but the pull out chair blocked access to our balcony and was not comfortable at all.

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3 Comments
4.1 out of 5

Nice Caribbean Cruise by daniellefischer

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/ Sail Date: / Traveled As: Family (young children)

Nice caribbean cruise. Embarkation was very very crowded. Our cabins were not ready and everyone crowded in either the buffet or the atrium (main lobby). So crowded that you could not walk around or find a seat. Had to stand for an hour until the cabins were ready

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Was this review helpful? 3
8 Comments
3.3 out of 5

it was a mental health cruise by mightykelson323

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/ Sail Date: / Traveled As: Couple

The ship is getting a little long in the tooth. when eating in Grand Pacific one can see the paint peeling just outside the windows.

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Was this review helpful? 1
3 Comments
5 out of 5

My trip on the GEM was awesome. The food was so delicious. The service was TOP NOTCH. The band 976 KONNECT WAS EXCELLENT. They made my vacation a memorable one. I love the NORWEGIAN. SEE YOU IN NOVEMBER 2018 ON TBE. GETAWAY. by sweetceecee18

Verified Review
/ Sail Date: / Traveled As: Couple

AWSOME! I can't wait until my next vacation which is NOVEMBER NOVEMBER2018 ON THE ...GETAWAY. SEE YOU THEN. 💋

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Was this review helpful? 7
1 Comment
5 out of 5

wonderful fun cruise by ktjn11

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/ Sail Date: / Traveled As: Family (young children)

very clean, great service. excellent food. fun to be had by all

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Was this review helpful? 7
2 Comments
2.6 out of 5

Terrible by nohael

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/ Sail Date: / Traveled As: Family (older children)

I felt pressured to purchase things on the cruise especially the spa staff. If I did not purchase something after they explained it to me they made me feel terrible about it. After my massage, I was in an enclosed room with the staff pressuring me to buy more things and when I kept saying no she got upset! The food is the same old. The wait staff were great at the restaurants.

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Was this review helpful? 6
8 Comments
4 out of 5

Family 7 day cruise on the Gem by beamsi

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/ Sail Date: / Traveled As: Family (young children)

AS this was a family cruise with 4 kids, Parents and Grandparents, I felt there was enough to make everyone happy. The food could use an improvement. Even in the Specialty restaurants,. Le Bistro was our favorite and we ate there 3 times. I had a bad experience in Cagney's, but the staff tried their best to make it better, so i appreciated that. I was pleasantly surprised by the roominess and efficiency of our statement. We had plenty of space and did not feel cramped at all. And the location on deck 11 mid-ship was perfect for getting around. All in all, we had a great time.

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Was this review helpful? 3
3.9 out of 5

NCL Gem to Bahamas by MikeMfromNJ

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/ Sail Date: / Traveled As: Family (older children)

Not enough time in the ports. Also, not much for teen son to do. He was bored. Teen club was babyish and there was no place else for them go. He is a social outgoing kid and he met a large group of kids. They were wondering the ship and the security was chasing them away. Last year we cruised on the Breakaway and there was much more for his age group. Something as simple as keeping the basketball court open past 5:30 would have remedied this. Don’t know why is was shut down each evening.

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Was this review helpful? 4
4.2 out of 5

Norwegian Gem by esferra

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/ Sail Date: / Traveled As: Family (older children)

The mattress was a bump in the road. I had to sleep on the floor. using the comfort as cushioning.

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2 Comments
4.5 out of 5

Great experience, highly recommended by avias

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Great experience, great entertainment, verity of food, though average taste. We took the free drink package (bring your own straws :) ).

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Was this review helpful? 7
3 Comments
5 out of 5

excellent by marisaayala

Verified Review
/ Sail Date: / Traveled As: Large Group

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Was this review helpful? 5
3 Comments