Underwhelmed First time cruise

Norwegian Gem Cruise Review to Bermuda

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 13

Overall rating:

3.9 out of 5
Verified Review
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: June 07, 2024

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 9073

Traveled as: Couple

Reviewed: 2 months ago

Review summary

This was our first cruise. Probably won't do another

Embarkation

4 out of 5
Went nice and smooth

Ship experiences

Food and Dining

3 out of 5
Food was extremely salty. The options were not impressive at all. Both the buffet and restaurants served the same things night after night. The "themed" nights were disappointing.

Onboard Activities

4 out of 5
Nighttime shows were good. Couldn't enjoy the casino because of all the smoking going on. It was disgusting. The atrium is far too small for this size ship. We had gone on an excursion, came back onboard, looking forward to the pools/jacuzzi. Once ready, we went onto deck and the pool and jaczzies were closed due to someone having an accident in one. Wasn't ships fault but we paid to use them and was unable to.

Entertainment

5 out of 5
Great entertainment

Children's Programs

No kids with us

Service and Staff

4 out of 5
Service and staff were great. However, because of language barriers, we had a hard time communicating with some of staff. Very frustrating.

Ship Quality

4 out of 5
Ship was very clean. The atrium is far too small for activities. There were people that just sat and sat and no one else had a turn to sit. We missed out on many activities because of lack of seating. Also, because we had an inside room with no window, we were very discouraged to find that the deck chairs are strapped down at 6pm. We were unable to enjoy the decks/sunrise/sunset because we weren't allowed to sit. When we asked about it, we were told that that is procedure.

Cabin / Stateroom

4 out of 5
We expected a small room and that was fine. I just wish it didn't have a bunk on the side because it was hard to get in and out of bed with it so close to the bed.

Ship tip

Research

Ports of call

Royal Naval Dockyard, West End, Bermuda

4 out of 5
We had 3 excursions, all had tour guides on them. Was confused by the different "stories" they all told. Seemed, at the time, they knew what they were talking about but once we did all 3, the conflicted comments and history left us not knowing who was telling us true facts or not. Horseshoe beach was nice but we were discouraged by the lack of pink sand. There wasn't any. It also was very pricey to rent chairs/tent there. Wouldn't do it again.

Bar Harbor, Maine

4 out of 5

Disembarkation

4 out of 5
Everything went smoothly. We arrived, with our bags, an hour and a half before disembarking. Chairs or benches would have been nice to have while we waited with others.
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