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Experience the voyage of a lifetime on the innovative Norwegian Gem. Revel in Freestyle Cruising - the freedom to enjoy your choice of unscheduled onboard amenities. Watch the world unfold by the pool. Later, revive with a cappuccino in the Java Cafe. Eat as you please with Freestyle Dining at 13 unique dining options. Little shipmates are in for nonstop fun at Tree Top Kid's Club, while teens can dance and hang out in the Leopard Lounge. Find your fortune in the Casino, then toast to your adventure at sea in the champagne bar.

Sails from:

Boston, Massachusetts , New York, New York , Quebec City, Quebec

Cruises to:

Caribbean , Caribbean - Southern , Canada, New England, New York , Bermuda , Panama Canal, Central America , Caribbean - Bahamas

Cruises on Norwegian Gem

1952 Reviews

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2.7 out of 5

Just OK. by Dc371240

Verified Review
/ Sail Date: / Traveled As: Couple

Would not take again. Many much better cruises. Communication was terrible. NCL dropped the ball on this one.

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4.6 out of 5

Great trip! by jeffreyabarnes

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/ Sail Date: / Traveled As: Couple

Great cruise. I highly recommend it.

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3.8 out of 5

Mixed Bag - Mostly Good by lynhistory

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/ Sail Date: / Traveled As: Couple

Lots of good things - lots of mediocre or poor ones. Great weather, especially in mid-winter. The Duplicate Bridge games organised by Ian were terrific. The Canal itself was "once-in-a-lifetime."

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3.3 out of 5

NCL has to review its business and service paradigm. I will not return until it does. by kenpw

Verified Review
/ Sail Date: / Traveled As: Couple

So would I cruise again with NCL? The answer is no and here are the reasons why: 1. Food. It wasn't good. As described, it had no taste. The menu resembled a Denny's menu. Quality of the food wasn't good. The red meat was unchewable. Waffles were like cardboard. Quantity and variety was good but what good is that if there's no taste? 2. Shipboard officers. They were a sullen and unfriendly group..I'm talking about the line officers who steer the ship. The captain was remote and unseen. He made daily 10AM announcements that amounted to nothing. What he said was found on the shipboard TV screens, e.g. course, speed, water temp, etc. The guy should have been up and around every once in a while for the passengers to see and he wasn't. Unlike other ships when the captain addresses the passengers in the theater, this guy didn't do that. In short, he was a ghost. The other officers were not much better. The hotel service officers ran the gamut from friendly and helpful to seemingly harried and overburdened. You never knew what you would get when you asked one a question. In one instance, I couldn't chew the meat served to me. When I alerted one of the hotel service officers in the dining room and I told him, "I can't chew the meat." His response was, "Well, did it taste good?" Are you kidding me? Did it taste good? I couldn't chew it. 3. Excursions. Be careful when you book an excursion. Read every description even if you don't plan on going on a specific tour. Why? Because there are tidbits of valid and important info strewed throughout. Example: as described, the length of the bus rides to a specific town might be found in one description but not the one you might be interested in. One description talked about the beautiful sunsets from a town but we left at 3:00 in the afternoon so there would be no sunset. 4. The excursion desk was not a great help. When we had a 90 minute bus ride to Leon, Nicaragua, I complained that we weren't aware of the length of time in transit to which the desk rep told me, and I quote, "Everyone knows that Leon is a 90 minute bus ride." I asked who everyone is to which she said, "you need to research your tours," to which I said, I did by reading your description of the tour...and that's why you need to read all descriptions because in one solitary one, you'll find that the bus ride to Leon is 90 mins long...but that warning wasn't in the description of the trip we took. 5. Rather than having Curacao and Manzanillo on the schedule, replace them both with a stay in Panama City and lengthen the time Costa Rica 5. Finally, I don't want to say that everything on the cruise was bad. There were a lot of good things but when I totaled the good and bad, the overall score was bad and that's why I wouldn't return to NCL. For the cost, I fully expected better quality in all facets of the experience. I really think that NCL has to revisit its business and hotel service paradigm, make some major adjustments and retrain its people.

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3.5 out of 5

Holiday Caribbean Cruise by alexk357696264

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/ Sail Date: / Traveled As: Couple

This was our 3rd cruise on NCL GEM and 23 cruise overall. It was fun to be on the ship during Holidays and we enjoyed this cruise a lot. Food and some entertainment could be a bit better, but we had very reasonable expectations and had a lot fun catching up on some beach and family time. I would recommend this ship if dates and itinerary work for you and price is right. And especially if you live in the NY area and do not need to fly.

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Norwegian Gem Cruises and Itineraries

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Norwegian Gem has 1197 cabins and 43 cabin categories.

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689 Norwegian Gem Tips

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LouisLiu
May 13, 2013

Do all the shore excisions by yourself.

vuretty
Mar 26, 2013

The best deserts are located at the Aft of the ship. eg. chocolate cookies, cakes and pies long after the main rooms desserts are picked over.

cruisingallday
Apr 04, 2013

A small an cozy ship. Very clean and well kept. Kudos to the staff. A nice fitness center, Very nice bars and lounge area. Love Bliss and the Spinaker Lounge

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