Norwegian Gem

3.6 out of 5

Overview

Norwegian Gem is a large ship, carrying 2394 passengers and 1126 crew, and sails from New York, New York and New Orleans, Louisiana.

Sails from: New Orleans, Louisiana, New York, New York

Cruises to: Caribbean - Bahamas, Caribbean - Western, Caribbean - Eastern

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Contributor Level: Purser
5 out of 5

Fall Colors

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Sail Date: / Traveled As: Couple
had a very relaxing time, wasn't our best cruise, but we enjoyed it and entertainment was awesome, food was very nice, spa was ok. wish we would have seen more fall colors and some area were very cold. 3 days were really nice weather.

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Contributor Level: Purser
5 out of 5

Great Canadian / New England Cruise.

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Sail Date: / Traveled As: Couple
This was our first cruise in a long time. It took some time and consideration to chose the correct cabin, restaurants and excursions but it was well worth it. Norwegian cruise lines and the crew of the Gem made it a memorable experience.

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Contributor Level: Purser
3 out of 5

Not a Gem to Sail

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Sail Date: / Traveled As: Couple
I would not recommend this cruise to anyone due to all I have stated above. They need to get their act together on this one. It is very close to the worst cruise I have taken.

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Contributor Level: Purser
3 out of 5

Not so GEM

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Sail Date: / Traveled As: Couple
Not a good value, didn't like Norwegian. We had a late departure, I paid for a mid ship cabin and was given a forward cabin. When I claimed this to the front desk the person was very polite and showed me another cabin, but my husband didn't want to go through the hassle of moving luggage. I was never offered a credit or another satisfaction.

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Contributor Level: Deck Hand
5 out of 5

A very scary experience

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Sail Date: / Traveled As: Couple
My husband and I just returned this week from NCL GEM out of New York City to New England, Sept.16 to Sept 23/2017. This cruise was at the end a real nightmare, a CRUISE FROM HELL. NCL decided to put the lives of thousand of people at risk by departing the last port of Boston and get into Tropical Storm Jose. We all spent 24 hours inside the ship, all doors locked by the cruise personnel, with winds of more than 50 miles per hour outside. I have been in many many cruises and I know bad weather, this was not bad weather, THIS WAS A STORM. Very scary, at moments I thought that it was the end of our lives, waiting for the ship to tilt or not been able to overcome this storm. We didn't sleep for 24 hours, many people slept at the common areas afraid to go to their cabins, not to mention many were sea sick (vomit), including my husband who spent the night at the bathroom totally sick. The horn of the ship constantly sounding because the visibility was ZERO not to mention the huge waves due to the extreme high wind. I was not able to look outside the ship because it was a scene from a terror movie. We had an inside cabin and there I was able to hear the wind outside the ship, UNBELIEVABLE!!! We were exactly at the place where it is always advised not to be when there is a storm, on the ocean. Many cruise employees that have more than 7 or 8 years experience mentioned that they have NEVER experienced something like this and they were very scared. I spoke with a man that spent 30 years in the Navy and he said that never he have seen such an irresponsible decision from a navigation personnel. This was the third cruise we have taken with NCL and I am sure that it was the last. This was not a service problem, this is a life and death problem....a very serious problem. Due to this lack of judgement by either the Captain of this ship GEM or Norwegian Cruise Line, I WILL NEVER TRAVEL ON NCL AGAIN.

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  • Price: $

  • Size: L

  • Total Passengers: 2394

  • Total Crew: 1126

  • Crew to Passenger Ratio: 2.13

  • Built: Oct 2007

  • Refurbished: 7 yrs ago

  • Number of Decks: 12

  • Total Cabins: 1197

  • Cabin Categories: 43

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Norwegian Gem Cruises and Itineraries

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Norwegian Gem has 1197 cabins and 43 cabin categories.

What's on board?

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tony66
Contributor Level: Cruise Director
Feb 16, 2017

Avoid peak times at breakfast buffet if you can

newyorkexpress
Contributor Level: Third Mate
Dec 26, 2015

Restaurants are extremely overpriced even for New York standards. Spinnaker Lounger too small to hold trivia,dance and contest shows. Smoking anywhere on board should be forbidden. Loudspeakers in sunbathing aft deck should be OFF!

cmtuttle
Contributor Level: Purser
Jun 10, 2015

If you think these cruise ships don't read or act on your comments, I complained after our Breakaway trip and our dinner at Moderno that nothing was marked at the buffet in it. This cruise? EVERY SINGLE DISH at the buffet was marked. If you are a fan of eating all types of meat, this din is great!

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