Norwegian Gem

3.6 out of 5

Overview

Norwegian Gem is a large ship, carrying 2394 passengers and 1126 crew, and sails from New York, New York and New Orleans, Louisiana.

Sails from: New York, New York

Cruises to: Caribbean - Bahamas, Caribbean - Eastern, Canada, New England, New York

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3 out of 5

Poor norwegian cruise by mikeelster

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Sail Date: / Traveled As: Family (older children)
Probably one of the worst. Right at the top of my list with carnival cruises. We did shore rxcursions through norwegian and they were rediculuously priced. Should have just found our own stuff to do. We also had a foreigner taking photos of young girls around the pool. Kids didn't feel safe anywhere.

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3 out of 5

Should have been better... by Roomie

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Sail Date: / Traveled As: Singles/Friends
Tthe waiters and waitresses were not familiar with the products they offered and the food was cold or not ordered and I had to wait a long time for it. The staff that was selling various items didn't seem to knw what they had and how to sell. There was also an issue with the language. Repeating something in english does not answer a questio0n. They were very disorganized when it came to handing back liquor that they confiscated and as a result, my roommate and I are missing bottles. I sent an email to the guest relations department and have not heard from them yet.

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4 out of 5

Relaxing, Good weather by rickanthonisen

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Sail Date: / Traveled As: Couple
It was what we needed at the time. I was a little put off by the up selling and pressure to book. And some of the booking features felt like a trap. It will probably be our last cruise for some time.

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3 out of 5

Not a GEM by mspatty2004

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Sail Date: / Traveled As: Singles/Friends
Don't think I will travel on NCL again. There entertainment was not good. The buffet was ok. The food in the dining room was not good and the staff was very slow. So when you got the not good food it was cold. Some of the sales people in the onboard shops didn't have a clue. And disembarkation on the last day was a nightmare.

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4 out of 5

Great until it was TERRIBLE! by Jeslyn

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Sail Date: / Traveled As: Couple
The cruise was great until Tuesday afternoon when we were informed that the ship broke down. From that point on, the carefree, vacation frame of mind quickly dissipated as everyone then became nervous and agitated by the breakdown and possibility of flying home. Ultimately, we did in fact fly home from Barbados on chartered flights. The flights were significantly delayed and resulted in a 15 hour long day of travel. After arriving at the airport you were on your own regarding your trip home. I still have not heard back from NCL in regards to the complaint I submitted a week ago.

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Was this review helpful? 4
  • Price: $

  • Size: L

  • Total Passengers: 2394

  • Total Crew: 1126

  • Crew to Passenger Ratio: 2.13

  • Built: Oct 2007

  • Refurbished: 7 yrs ago

  • Number of Decks: 12

  • Total Cabins: 1197

  • Cabin Categories: 43

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Norwegian Gem Cruises and Itineraries

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Norwegian Gem has 1197 cabins and 43 cabin categories.

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Explore all 49 on board features and amenities on Norwegian Gem.

tony66 says ...
Feb 16, 2017

Avoid peak times at breakfast buffet if you can

newyorkexpress says ...
Dec 26, 2015

Restaurants are extremely overpriced even for New York standards. Spinnaker Lounger too small to hold trivia,dance and contest shows. Smoking anywhere on board should be forbidden. Loudspeakers in sunbathing aft deck should be OFF!

cmtuttle says ...
Jun 10, 2015

If you think these cruise ships don't read or act on your comments, I complained after our Breakaway trip and our dinner at Moderno that nothing was marked at the buffet in it. This cruise? EVERY SINGLE DISH at the buffet was marked. If you are a fan of eating all types of meat, this din is great!

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