Norwegian Joy ship stats

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    Apr 2017
  • Refurbished:

    Apr 2019
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Norwegian Joy overview

By - Updated Mar. 9, 2020

Packed with both adult-oriented and family-friendly amenities, Norwegian Joy brings the upscale side of Norwegian Cruise Line to the shores of Alaska and the beaches of the Mexican Riviera. Originally built in 2017 for the Asian market, Norwegian Joy received $50 million in refurbishments in 2019 before being repositioned to the American market to join her sister ship, Norwegian Bliss, in Alaska. Today, the redesigned Joy offers an impressive variety of activities, entertainment, and dining developed especially for North American travelers.

Competitive families will feel right at home thanks to the onboard laser tag, five-hole miniature golf course, and two-story go-kart speedway. There's also a fully equipped water park with two exciting features, the high-speed Aqua Racer and the Ocean Loop, whose enclosed tunnel slide spirals precariously over the edge of the deck. Plus, families can take advantage of the Entourage teen club and Splash Academy activity center for complimentary childcare. A mini water park for little ones and a virtual reality space filled with 3D games for all ages round out the ship’s extensive lineup of onboard activities.

Adults can catch the sunset from the open-air Waterfront promenade, wander into one of the poolside lounges, or head to the theater for an evening of music and laughs. In addition to stand-up, live DJs, and classic rock bands, Joy has two signature shows, the musical Footloose, and the earth-inspired acrobatic revue ELEMENTS! Passengers can also book tickets to Norwegian's popular Wine Lovers The Musical, a dinner theater production that, as you might have guessed, comes with plenty of drinks. Top dining choices include premium cuts at Cagney's Steakhouse, French favorites at Le Bistro, pasta and seafood at La Cucina, and the hibachi restaurant Teppanyaki.

Norwegian Joy cruises visit destinations along the Pacific Coast from Mexico to Alaska with periodic visits to Miami via the Panama Canal. The ship's Alaskan cruise season begins in May and runs through September, and all 7-night Alaskan cruises depart from Seattle, Washington. In the fall, Joy heads down the coast to its second homeport in Los Angeles. For much of the year, Joy takes passengers on 7-night trips across the Mexican Riviera, including ports of call in Mazatlan, Puerto Vallarta, and Cabo San Lucas. Longer 16-night cruises travel through the Panama Canal between Miami and L.A.

Norwegian Joy ship highlights

  • Three pools and nine whirlpools
  • Water park featuring the Ocean Loop and Aqua Racer slides
  • Kids’ aqua park
  • Go-kart racing, laser tag, and mini-golf
  • Splash Academy kids club
  • Entourage teen club
  • Galaxy Pavilion virtual reality games
  • ELEMENTS! acrobatic stage show
  • Broadway shows, including Footloose
  • Wine Lovers The Musical dinner and drinks theater
  • Seventeen lounges, including the Sugarcane Mojito Bar
  • The Waterfront open-air promenade
  • The Cavern Club rock venue
  • Social Comedy and Night Club
  • Casino at 678 Ocean Place
  • Adults-only Spice H2O
  • Mandara Spa & Salon
  • Pulse fitness center

Before you book

Why sail on Norwegian Joy: Norwegian Joy caters to couples, families, and mature travelers seeking a destination-focused cruise experience while still sailing on a large, cutting-edge ship with the latest innovations.

You should know: While other cruise lines relegate their older, smaller ships to sail destination-focused itineraries like Alaska, Norwegian Joy is a huge, brand-new ship full of action and excitement. If you’re just sailing to explore America’s last frontier and don’t care about high-tech bells and whistles, you can find cheaper (and less-crowded) options elsewhere.

Check out our experience sailing on Norwegian Joy

Norwegian Joy ratings:

  • Cabin / Stateroom 4.4
  • Children's Programs 4.2
  • Entertainment 4.2
  • Food and Dining 4.2
  • Onboard Activities 3.9
  • Service and Staff 4.4
  • Ship Quality 4.4

Norwegian Joy cabins

1925 cabins and 37 cabin categories.

Inside Cabin


(6 Reviews)
Avg. Size: 160 sq. ft. Avg. Cost: $139/night
Oceanview Cabin


(1 Review)
Avg. Size: 283 sq. ft. Avg. Cost: $180/night
Balcony Cabin


(58 Reviews)
Avg. Size: 342 sq. ft. Avg. Cost: $210/night
Suite Cabin


(33 Reviews)
Avg. Size: 530 sq. ft. Avg. Cost: $334/night

View All Norwegian Joy Cabins

Norwegian Joy dining

Ocean Blue

Ocean Blue

(7 Reviews)
The Haven Restaurant

The Haven Restaurant

(2 Reviews)

View All Norwegian Joy Dining Options

Norwegian Joy onboard activities

Horizon Lounge

Horizon Lounge

(1 Review)
Sugarcane Mojito Bar

Sugarcane Mojito Bar

(9 Reviews)
Skyline Bar

Skyline Bar

(1 Review)
Maltings Whiskey Bar

Maltings Whiskey Bar

(3 Reviews)

View All Norwegian Joy Onboard Activities

Norwegian Joy deck plans

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Find a cruise on Norwegian Joy

334 Norwegian Joy Reviews

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Cruise to Mexico by julieoslove

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Overall we had a great time - but prefer smaller ships

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Very fun trip! by mtjames

Sail date: / Traveled as: Couple
Ship: Norwegian Joy / Destination: Mexico

Overall we had a really good time with a few issues here and there. Nothing too major. Just wish communication was better. Beautiful scenery, good food, and relaxation makes for a really good trip, which is what we received.

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Tale of Two Cities by jimbob1550

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Joy / Destination: Panama Canal, Central America

This is the 15th cruise taken and 6th with NCL. NEVER have I experience such a poor and disappointing embarkation/disembarkation. Two hours for each is unacceptable. The ship was short-staffed, I believe, in those two areas and in some nights of main dining. The number of passengers lead to experiencing long lines, wait times and no seats partially due to some of the venues where things were held. I don't feel NCL was prepared for the age of most cruisers. I would venture a guess the average age might have been 70-75. This would mean not a lot of partiers and late nighters. From what I observed the bars and Casino did not get a lot of attention. Most nights the Joy Theater was filled to capacity and if you weren't in line 60 minutes prior to the show, the likelihood of getting a good seat was questionable. Although the claim saving of seats is not allowed, there was no presence of any one to prevent it. In fairness virtually all cruise lines make the same claim and lack of enforcement. In the Cavern Club when the Beatles Revolution performed, people lined up 75 minutes before the later show. One night I experienced coming at 8:00 PM for a 9:00 PM show only to find there was not one seat left to sit. I attended an art auction. The art director commented when there was clearly not enough room in the venue for all people to sit, this was the second auction this had happened and it would give him more credibility to ask for a larger room. The atrium was inadequate for many of the live music events and demonstrations, etc. There were only 6 computer stations and they happened to be next to the atrium. So in the crowded times people used the computer stations for their atrium seating, which was disconcerting when I wanted to use the computer. The Observation Lounge was a hidden secret for about two days, then after that it was jammed packed. I did reach out to NCL directly and they replied very quickly and apologetically. They offered $150 OBC for my wife and me for a future cruise. That was appreciated.

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249 Norwegian Joy tips


May 13, 2019

make reservations for the dinners, shows and activities as soon as you can. I really wanted to try Ocean Blue restaurant & Teppayanki but couldn't get in because there weren't any openings.


Feb 10, 2020

Very big ship. Hard to acclimate oneself even in a day or two. Long journey, but after a bit ready to keep sailing. Nice to meet people, but can remain anonymous easily


Dec 26, 2019

Bring everything you paid for on paper, but the check in process before getting on the ship, completely messed up my kids room and changed their package by accident and it ended costing me more money for something I already prepaid.

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