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334 Norwegian Joy Reviews

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Very fun trip! by mtjames

Sail date: / Traveled as: Couple

Overall we had a really good time with a few issues here and there. Nothing too major. Just wish communication was better. Beautiful scenery, good food, and relaxation makes for a really good trip, which is what we received.

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Was this review helpful? 5
3 Comments

Cruise to Mexico by julieoslove

Sail date: / Traveled as: Couple

Overall we had a great time - but prefer smaller ships

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Was this review helpful? 1

Norwegian Joy is Great! by mrdan22

Sail date: / Traveled as: Couple

Great Ship. Great Staff. Norwegian’s freestyle cruising really suites me.

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Was this review helpful? 4
3 Comments

Tale of Two Cities by jimbob1550

Sail date: / Traveled as: Singles/Friends

This is the 15th cruise taken and 6th with NCL. NEVER have I experience such a poor and disappointing embarkation/disembarkation. Two hours for each is unacceptable. The ship was short-staffed, I believe, in those two areas and in some nights of main dining. The number of passengers lead to experiencing long lines, wait times and no seats partially due to some of the venues where things were held. I don't feel NCL was prepared for the age of most cruisers. I would venture a guess the average age might have been 70-75. This would mean not a lot of partiers and late nighters. From what I observed the bars and Casino did not get a lot of attention. Most nights the Joy Theater was filled to capacity and if you weren't in line 60 minutes prior to the show, the likelihood of getting a good seat was questionable. Although the claim saving of seats is not allowed, there was no presence of any one to prevent it. In fairness virtually all cruise lines make the same claim and lack of enforcement. In the Cavern Club when the Beatles Revolution performed, people lined up 75 minutes before the later show. One night I experienced coming at 8:00 PM for a 9:00 PM show only to find there was not one seat left to sit. I attended an art auction. The art director commented when there was clearly not enough room in the venue for all people to sit, this was the second auction this had happened and it would give him more credibility to ask for a larger room. The atrium was inadequate for many of the live music events and demonstrations, etc. There were only 6 computer stations and they happened to be next to the atrium. So in the crowded times people used the computer stations for their atrium seating, which was disconcerting when I wanted to use the computer. The Observation Lounge was a hidden secret for about two days, then after that it was jammed packed. I did reach out to NCL directly and they replied very quickly and apologetically. They offered $150 OBC for my wife and me for a future cruise. That was appreciated.

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Was this review helpful? 2
1 Comment

Great way to see the Canal by sailordan07

Sail date: / Traveled as: Couple

Great way to see the canal. We were disappointed in our room location and noise. Service was not as good or as friendly as on previous NCL cruise.

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Was this review helpful? 3
1 Comment

Disappointing by NCLcruisers

Sail date: / Traveled as: Couple

This was our 18th cruise and I don't think we'll be going again for awhile. At least not on NCL. The port stops on this itinerary were mostly bad. The itinerary was changed days before our departure with no compensation or explanation. Very disappointed all around with NCL.

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Was this review helpful? 7
3 Comments

Best cruise we've taken by BAOG

Sail date: / Traveled as: Couple

We were so pleased with the entertainment on this cruise. It is the top priority for us when cruising.

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Was this review helpful? 7
1 Comment

Great ports, great line level staff, terrible management and operational vision. by Annandale68

Sail date: / Traveled as: Couple

This was a great experience from a destination point of view. The ships service staff was top rate. Entertainment was first rate. The facilities were really good. It almost made you forget about how terrible management is and how really mediocre the food and beverage product is.

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Was this review helpful? 5
1 Comment

The most amazing trip by famthyge

Sail date: / Traveled as: Couple

We had dreamed of this trip and it hat it all :-) The only thing we think can be better is the information via the speaker on board. It is simply to poor sound quality.

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Was this review helpful? 3
1 Comment

Wonderful Mexican Reviera cruise, great entertainment by Ebaysliver4me

Sail date: / Traveled as: Couple

Excellent cruise, ship is big, room is on the small side but the bathroom size makes up for that. The pianist and singer Arvin at the main lounge was amazing and was the highlight of our cruise.

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Was this review helpful? 9
3 Comments

Lovely Mexican Riviera Cruise, Great Ship by DJTexas

Sail date: / Traveled as: Couple

Great cruise, great weather, very little to complain about. Would do this one again!

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Was this review helpful? 4

Most stressful cruise ever taken but not cruise ships fault - nice ship by crcoverston

Sail date: / Traveled as: Family (older children)

Overall, would consider trying Norwegian again in future, but as of now, still trying to recover from this last one.

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Was this review helpful? 9
4 Comments

Fantastic Mexican Riviera Cruise by jenmdominguez80

Sail date: / Traveled as: Couple

A fantastic voyage overall. Just a few minor complaints, but nothing that would affect the quality of my cruise.

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Was this review helpful? 11
3 Comments

A different expirence by mlr92847

Sail date: / Traveled as: Singles/Friends

First time on a Norwegian cruse and was a bit disappointing...I'm disabled and was not warned when I booked that there was going to be a lot of walking to get to elevators. I was using a walker and could not use the stairs. Felt there were not enough daytime activities as other cruse lines and the evening entertainment was good but not enough. Also I have to add, it was worst drink service in public areas I've ever experienced on a cruise!

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Was this review helpful? 8
1 Comment

Challenging weather at port but nice onboard by mercedesmorrisg

Sail date: / Traveled as: Family (older children)

Nice family cruise. While the weather was not great, we enjoyed most specialty restaurants, the shows and activities. Loved the sushi demonstration by Food Republic chef.

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Was this review helpful? 5
1 Comment

Amazing cruise to Mexico by Cruiser19277106

Sail date: / Traveled as: Family (older children)

Memorable, would definitely cruise this beautiful ship again

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Was this review helpful? 6
2 Comments

Not quite what we expected. by Jason92s

Sail date: / Traveled as: Family (older children)

Our 5th NCL cruise and very likely our last. We just felt like the ship was one big party and we were on vacation to unwind. Ship was beautiful and the food was outstanding.

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Was this review helpful? 5
5 Comments

Nice but crowded by dgmc

Sail date: / Traveled as: Couple

In my opinion for many the cruise will be just fine but I prefer not to wait in lines and not be overcrowded and not be required to make reservations for anything that you want to do. Its so much work to reserve restaurants and shows and be disappointed when they are sold out. that said the staff accommodated us for sold out shows but we happen to complain I imagine many people didn't see shows because they thought they were sold out

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Was this review helpful? 3
3 Comments

Great staff, terrible buffet, fantastic live music, too many people and continual up-sell! by boberp15187309

Sail date: / Traveled as: Couple

Probably okay for most but NCL’s free-style approach, mega ship and continual up-selling was not for us.

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Was this review helpful? 4
3 Comments

Room with Loud Music by ramyae

Sail date: / Traveled as: Family (older children)

Most of the journey was great except for the noise level in the room.

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Was this review helpful? 4
1 Comment

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