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93 Norwegian Joy Reviews

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Over priced, hidden fees by caseylackey

Sail Date: / Traveled As: Family (older children)

To celebrate our 20th wedding anniversary we decided to take a cruise and bring our 3 daughters (15,13,8). We were all very excited, but that ended with the accumulation of fees to do anything on the ship.

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Was this review helpful? 1
3 Comments

Alaskan Cruise by rlsharp1

Sail Date: / Traveled As: Couple

Overall a good cruise but not very accommodating when you have unique needs/food restrictions.

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Was this review helpful? 1
3 Comments

Great trip, Beautiful Ship by lisaizquierdo

Sail Date: / Traveled As: Couple

Great ship, staff and Ports of call. Had a wonderful time, would recommend to anyone. Will use sprit.com to book in the future.

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Was this review helpful? 1

Too big a ship, very commercialized by sandimb6

Sail Date: / Traveled As: Couple

Had booked smaller ship, 2000 people, Norwegian put ship in for rehab, was switched to Joy, 3800 people. Just too big, too many people, lines and noise.

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Was this review helpful? 2
1 Comment

Get Price Alert

Great trip. Wonderful boat. Food was just fair. by jlrockoff

Sail Date: / Traveled As: Couple

The ship was great! Staff super friendly and attentive. Food was just fair.

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Note extra charge for Laser Tag and Racetrack by pardnme

Sail Date: / Traveled As: Large Group

Please make SURE that the extra charge for Laser Tag and Racetrack is better posted prior to guests booking their cruise. It was a disappointment to my grandchildren that they needed to pay extra.

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Was this review helpful? 1
1 Comment

5 Stars in completing a Bucket List dream by 1126yvonne

Sail Date: / Traveled As: Large Group

Overall, a very nice trip that fulfills a bucket list item. Thank you NCL for making it extra special!

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Was this review helpful? 5

Fantastic Trip you Alaska by theroselife

Sail Date: / Traveled As: Large Group

Really enjoyed the experience. We took our family of 14 people (Babies, kids and adults). There was something for everyone.

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Was this review helpful? 6
1 Comment

Adventurous Alaskan Cruise by jsigmont

Sail Date: / Traveled As: Couple

I liked the cruise. The boat was not as fancy as I thought it would be. The only other cruise I have been on was a Princess cruise. That boat had many fancy decorations. There was only one really fancy chandelier and a glass staircase on the Norwegian Joy.

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Was this review helpful? 3
3 Comments

Found out I'm not a crusier! by firewife714

Sail Date: / Traveled As: Couple

Too confined! My fault for getting a inside cabin, I dealt with that but I just felt so confined during the whole trip! Always on ships schedule. Dinning room was the best of all! Food was superb! Servers and Supervisor excellent! Always looked forward to dinner! Entertainment was Very Good!! ELEMENTS was fabulous! All in all just too many people on board and in ports. Especially when with other ships in Port.

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Was this review helpful? 3
1 Comment

Alaska Adventure by nwscopepro

Sail Date: / Traveled As: Couple

Great time. We are starting to plan our next cruise.

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Was this review helpful? 5

Exceeded my expectations! Wonderful Experience! by TylerStevens

Sail Date: / Traveled As: Family (young children)

I was blown away! The cruise exceeded my expectations! We would definitely do the same trip again. Norwegian is a great company. Just wish they would have worked to get our rooms closer together. We booked the cheapest inside room and ate only at the included dining spots and can't imagine why anyone would need to upgrade. Love the whole experience.

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Was this review helpful? 10
6 Comments

A must do cruise by imtenaj

Sail Date: / Traveled As: Couple

The Alaska cruise was awesome, a must to do if you can. The scenery is like "God" country.

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Was this review helpful? 9
1 Comment

EXCELLENT CREW, BEAUTIFUL VIEWS, AMAZING CRUISE by KALEOAHLOHA

Sail Date: / Traveled As: Singles/Friends

FUN AWESOME FIRST CRUISE, CAN'T WAIT TO BOOK MY NEXT ONE

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Was this review helpful? 7
4 Comments

Great trip by rachthrock

Sail Date: / Traveled As: Large Group

Great cruise. Need more time at the ports time was to short to do an excursion and explore. Room acs did not work well. Great cleaners very clean ship ! Enjoyed our family time!

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Don’t Book Through United by amydavis775071

Sail Date: / Traveled As: Family (young children)

Alaska was amazing and everyone on the ship was great and nice. The issues were with the website, app, WiFi, etc. we felt like we were being charged extra for everything and not given the full story about what charges there would be. Just be warned. For example we upgraded our WiFi with the understanding the promotional credit we got would be used toward the few. That wasn’t true. Also our friends who booked direct through Norwegian were treated so much better and got s better price than us (who booked through United)

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Was this review helpful? 5
3 Comments

Cruise to Alaska was Fabulous by hodgeskrista

Sail Date: / Traveled As: Family (older children)

Great cruise with beautiful scenery. Alaska is a beautiful place. I wish we had been able to see the Dawes glacier on our cruise, but due to the calving ice we were not able to make it. We had a very relaxing time, and had a great mix of things to do and relaxation on the trip. There was plenty to keep our teenage son busy on the boat. There were so many unique things to do on this boat like laser tag and Go carts that we have not had on other cruises. we had a wonderful time

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Was this review helpful? 10
4 Comments

Beautiful short cruise - Alaska's inside passage by jarts26347051

Sail Date: / Traveled As: Couple

We enjoyed the ship; it was beautiful and modern. Most of the crew was friendly and helpful, and went above and beyond. I am saddened at the amount of hours employees have to work. 10 to 14 hours a day, 7 days a week, for months is unreasonable. People should get a day off a week to recuperate and enjoy the trip.

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Was this review helpful? 4
4 Comments

Great Experience on Alaska Cruise by vanavypsydoc

Sail Date: / Traveled As: Couple

A little different type of cruise as this one has much more ability to interact with nature if one desires as well as watch it while sailing.

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Was this review helpful? 5
1 Comment

Cruise to Alaska by ddrewry3015

Sail Date: / Traveled As: Couple

We very much enjoyed Alaska but were very disappointed with Norwegian. We both smoke and the only place to do so was at the very back corner of the ship away from everything. There was about 50 of us crammed in the corner. There was no shelter from the rain and the cold. We missed all of the entertainment because we didn’t know you had to make reservations. We have cruised many times on other cruise ships and have never had to make reservations for the entertainment.

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Was this review helpful? 7
4 Comments

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