Poor complementary food quality and services. Most dishes are worse than those from school cafeteria.

Item: Norwegian Joy
Rating: 2.9
Author: amychris168

Norwegian Joy Cruise Review to Canada, New England, New York

amychris168

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

2.9 out of 5

Verified Review

7 Night Canada & New England (Quebec City To New York)

Sail date: September 25, 2024

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 11936

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Food and services are not as expected. We may not go for NCL again.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Worse than before.

Onboard Activities

3 out of 5

Water slides and hot tubs.

Entertainment

3 out of 5

The Elements is wonderful. Others are not good.

Service and Staff

2 out of 5

Most restaurant waiters / waitresses seems not well trained. We had wrong food and long delivery, and seems no one care until a manager came and asked us if we needed help.

Ship Quality

3 out of 5

Ship layout and design is not that great but ok. Clean and well maintained but it looks a bit old.

Cabin / Stateroom

3 out of 5

Cabin is a bit small but ok comfort and clean.. TV is small and cruise information from the TV channels are not good enough. Only a few movies and are repeating.