Norwegian Jade

The cruise was cancelled due to a mechanical issue with the ship. This was our third attempt to take this cruise, twice before with Carnival. The first time it was canceled due to a hurricane, the second time due to an ice storm in Toronto. Somewhat turned off on cruising at the moment.

NCL had mechanical problems when we docked in Puerto Rico. It was a Thanksgiving cruise and is was cancelled on night 3. By day 5 all passengers had to exit the ship. NCL chartered flights for all 2700 passengers from San Juan to Miami. They allowed us to stay on the ship until 4:30pm on day 5. All ship activities were up and running until we all departed the ship. Groups were called to depart every 1.5 hours for two days. All in all, NCL had an issue but took care of the guests. We stayed safe and were well accommodated.

passengers on this cruise were great. The food was just OK. The wait staff was very good and our room steward was very good. However, guest services and the assistant next cruise person were very poor.

Staff on this ship were all so friendly and helpful.

Unique trip to places you may not travel to. Ship was well-maintained, with friendly and helpful staff. Could not take advantage of outside features, due to cold and windy weather. Strongly recommend free drink program! Specialty restaurants were good, but crowded and slow. Great to finish at home port, and get home without flying.