Norwegian Epic Cruise Reviews - Reviews

I would definitely do another NCL cruise but you need to improve the food & drinks. I went on a 5-day carnival cruise in august 2022 and the food in their main dining room was alot better than what i had on the epic.

This cruise looked very good on paper with all of the amenities included, however it seemed that many passengers were overserved alcohol and servers were insufficient at most points of service. It was the noisiest, least organized cruise I have ever taken.

We were disappointed with the ship. It was very crowded, noisy and difficult to get around since we had a scooter. I'm sure that new cruisers who were young and didn't have mobility issues they would have loved the experience. Since I've been on many cruises I would say the Epic was the worst cruise I've been on. Unfortunately, In addition, some of the guests we cruised with came home with the Covid virus.

Was by far my least favorite cruise. There was just nothing I could say to make this a great or good experience.

The most important thing about this cruise was the fabulous itinerary, but the timing of Bonaire and St. Lucia was off, and the ship's size and vast number of passengers made it a little less spectacular. Getting to bars and restaurants was difficult and unless you went to Deck 18 to lay out, it was always loud and crowded. (Now I understand why they have the Haven). It also felt like everything was extra, including the Ice Bar, bowling, the Arcade...it went on and on. Overall it was good, but not great.

Cruise was only ok due to the fact that there was an abnormally large amount of extremely rude people on board the ship. These people were doing such things as sitting on the stairs blocking any people from using them. When you said excuse me they would just give you a dirty look and move just a little bit. Other incidents that occurred were a large amount of people that would bring portable speakers everywhere they went on the ship from restaurants to the pool. I guess if I liked that kind of music it wouldn’t of been that bad, but I didn’t so it was annoying. Cruise staff as usual were great.

the cruise was pack every where ,in the buffet you cant walk we went once,the steaks in the manhattan and taste restaurants was like rubber,the Carney was excellent.needs more personel to handle this many people in the cruise,making reservation for a show and when you get there is cancel,needs to clean those chimney,this port by isla verde airport is a disaster you need to get to the one in old san juan ,Jorge Diaz 973-997-9733

No cruise is a bad cruise, IMHO. however, I was disappointed in the lack of shows in the big theatre place. One of my favorite things to do. Food was not as good as usual. Lots of waving in the back of the boat.

We are planning another excursion hopefully Norwegian upgrades somewhat

Feel like NCL has worsened significantly. I bought a suite (and paid $250 more per person) that was essentially a balcony with no special benefits (some in cabin cookies and sparkling wine). Was a joke, Feel like they took advantage of us.

Fantastic ship, great ports, best food, amazing drinks, friendly staff on the Epic. Need to organize embarkation and disembarkation - they were a compete disaster.

I personally will not go back to a Norwegian cruise, from the start the way they advertise and promote is deceiving, not clear, for example they said we had a package for internet and my husband didnt believe it and asked for an upgrade while I remained with their 'unlimited internet offer' which turned out to be a ruse as it only worked to open the Norwegian app and nothing else. The same happened with drinks ,we had the unlimited package and as we are non drinkers thought it was ok, but if we wanted water in abottle we were told we would have to upgrade very disappointing! The only thing they promised and did hold was that we had 2 restaurants included in our package which was true as we were not charged once we left. I will return to my favorite cruise line Celebrity and keep appreciating everything they do for us

Overall a good cruise, nice to start from NY with mild waters and then after day 2 , getting warm. Weather was fantastic in carribean

Don not cruise with these guys. Awful service. No proper entertainment, and the timings for kids sore are a sick joke.

Horrible and Tiny rooms, poor DJ and music. Stale ship design. Bad ship. Pick something else.

I paid bill a day prior to disembarkation endedup having stay line to pay addl charge of $6.50. Appeal for restaurant overcharge was never resolved so watch your bill for unauthorzed charges/ unexcussable!

A great itinerary and food overcame the poor service

Wierd ship. Would definitely avoid the "Large Balcony" category on Deck 9 due to the slamming door and opt for the large balconies near 11075 where people can't spit on your balcony and the elevators are close.

Ok cruse, mediocre food, got Covid, testing should be required, inappropriate all gay show not for a general audience.

Fabulous trip and enjoyed leaving the cold and venturing into the warmth of the Caribbean.