Norwegian Pearl Cruise Reviews - Reviews

If you are looking for a fancy cruise ship this isn't it but that wasn't important to us. Staff was great, entertainment was great, food was mediocre

I was very pleased with the entire cruise. Top notch in every aspect. Crew members were the highest. Ship was super clean. Performers and staff above the clouds, this includes the lounges and bars.Super drinks poured at any location. I was sometimes embarrassed to be treated like I was. I cannot speak highly enough of this vacation!

In over a dozen cruise on a wide range of lines this was the absolute worst. Food served cold, unreasonably long waits for food in dining rooms. Poorly laid out ship, and the constant knowledge that NCL does care.

Stops were great. The cruise/food was below average. Won’t ever cruise Norwegian again.

Overall it was a nice getaway. This was our 10th cruise since 2021. We have sailed princess, celebrity, royal, and one carnival. We wanted to try Norwegian. Slow service encouraged people to drink more as they would let them get bulk amounts of drinks. Yet you won’t give them a water bottle for free. We felt Norwegian nickel and dimed for many things. The private island is nice but everything was way overpriced. Overall it was not a bad trip, but for us Norwegian is not our style. Room was nice and ship was well maintained.

It was a great cruise the crew, itinerary, the food was wonderful. Not to mention we had great weather

Over all I enjoyed my cruise i only wished for a more friendly service

Extremely overcrowded, way too long of lines. We did not get to enjoy any of the amenities as the lines were way too long everywhere we went.

This is a great short cruise. A quick break for reality. The beach time was perfect and the visit to Nassau was fun with typical shopping and food right at the port. NCL messed up some of the free items that were supposed to be included and it took time to get it sorted out when we boarded, something they need to work on. The rest of the cruise was perfect.

I booked the Norwegian Pearl for my birthday celebration for 9 days in the Caribbean. Dec 9th to Dec 18th. We never got to the Grand Stirrup Cay, Bahamas we paid Port fees for that stop even though Norwegian didn't because we never stopped. I have called and tried to speak with guest services told to speak with customer service who can't help you ask for a supervisor got Eva placed on hold for 30 minutes then hung up on. Called back got supervisor Jesse he gave me information to file a complaint, but there is nowhere to file a complaint. So it brings me here. They take your money as color blind, but treat you differently when you arrive. African American treated like they weren't on the ship. They damaged my sister's luggage actually broke the wheel of and duct taped it back together with the wheel and that's all we can do. I'm very disappointed. Carnival would never. I want my money back for a trip that was not fulfilled completely. Selina Green

Great vacation despite some hiccups that I have not experienced previously with NCL

Customer service HAS to be looked at on this ship - it is truly lacking at the customer service desk. Our luggage was broken and they did the bare minimum to try to help (only after visiting the desk 3 times daily to get answers). An excursion level should NOT be changed after purchasing one, and it should definitely be appropriately SAFE AND SECURE as NCL states it will be. The excursion to Virgin Gorda/Baths was very unsafe and nothing was completed to our satisfaction.

Live entertainment was average at best compared to past cruises

WE SELECTED THE ROUTE FOR THE 11 DAY CRUISE. WE WERE NOT SATISFIED WITH THE ENTERTAINMENT, OR LACK THERE OF. THE CANCELATION OF THE LAST PORT IS AN ONGOING ISSUE. IF WE HAD KNOWN THIS WE WOULD HAVE SELECTED A DIFFERENT ROUTE. MAKING 4 DAYS AT SEA. NOT ACCEPTABLE. ENJOYED MAJORITY OF THE PORTS.

We enjoyed this itinerary, and would have loved to have had an extra hour to peruse the port on the really short days. The ship is missing some of the outdoor spaces of the newer NCL ships, but has far fewer passengers and only rarely felt overcrowded, except at the pool. We struggled to find engaging things to do on board that didn't cost extra to participate. However, that allowed me time to read 3 books over the course of the cruise.

The Pearl was a great ship. Clean and the layout was good. Lots of food options. Unlimited wifi worked great but the NCL app did not. We loved the itinerary and would like to go back again. The crowd was mostly 50+ so pretty low key.

Honestly, the worst cruise I've ever been on. Bad weather prevented us from leaving Boston, therefore we missed the two best ports of call. The Pearl is subpar and needs an overhaul. To top it off, on the way home, I got sick and now have COVID. What a horrible week!

The cruise was wonderful. We had a great time on and off the ship. I will travel again with NCL. Hate hurricane Lee messed up some ports…But the captain of the ship kept us all safe!!

This was a mediocre cruise ship and experience, the ports of call were lovely and we had a nice time in ports, the ships food left much to be desired, cold food mostly, never to the right temp and lacked flavor. The crew serving doesn't understand the speciality food nor how to serve it, we are foodies, my spouse a chef so we have higher expectations then most but this is not decent food .

While it was good to get away, we felt the price we paid was not equivalent to the overall experience....a disappointment in Norwegian to be certain.