DISSAPPOINTING 11 DAY CRUISE ON THE NCL PEARL

Norwegian Pearl Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 139

Overall rating:

3 out of 5
Verified Review
Norwegian Pearl

11 Night Caribbean: Curacao Aruba & Dominican Republic (Miami Roundtrip)

Sail date: November 28, 2023

Ship: Norwegian Pearl

Cabin type: Suite

Cabin number: 11612

Traveled as: Couple

Reviewed: 11 months ago

Review summary

WE SELECTED THE ROUTE FOR THE 11 DAY CRUISE. WE WERE NOT SATISFIED WITH THE ENTERTAINMENT, OR LACK THERE OF. THE CANCELATION OF THE LAST PORT IS AN ONGOING ISSUE. IF WE HAD KNOWN THIS WE WOULD HAVE SELECTED A DIFFERENT ROUTE. MAKING 4 DAYS AT SEA. NOT ACCEPTABLE. ENJOYED MAJORITY OF THE PORTS.

Embarkation

3 out of 5
YOU ARE REQUESTED TO SELECT A TIME FOR EMBARKATION, BUT YOU ARE PLACED IN A CATTLE CALL TO WAIT TO CHECKIN. WHY SELECT A TIME IF IT DOESN'T GIVE YOU THE TIMESLOT. TOOK AN HOUR TO CHECK IN.

Ship experiences

Food and Dining

2 out of 5
THE FOOD WAS LACKLUSTER. THE MOJITO BAR WAS NEVER OPEN. THE STAFF AT MOST OF THE RESTAURANTS WERE KNOWLEDGABLE, BUT HAD TO BE REMINDED OF PENDING FOOD TO BE SERVED. THE DRINKS WERE OK.

Onboard Activities

1 out of 5
THE ONLY GREAT PART OF THE ONBOARD ACTIVITIES WAS THE THERMAL SPA, WHICH YOU PAYED ADDITIIONAL $$$. THE ORIGAMI WAS FUN, THE TRIVIA WAS FUN. NOT A LOT OF OTHER ACTIVITIES TO DO UNLESS YOU SAT DOWN AND LISTEN TO OTHERS.

Entertainment

2 out of 5
HARDLY ANY STAGE SHOWS. THE SAME MUSICIAN PERFORMED EVERYDAY IN THE ATRIUM. VERY DISSAPOINTED ON ANY ENTERTAINMENT OF THE CRUISE. THE ENTERTAINMENT STAFF. "Z" WAS THE ONLY HIGHLIGHT OF THE CRUISE.

Children's Programs

NO CHILDREN IN OUR PARTY

Service and Staff

4 out of 5
OUR ROOM STEWART ENRIQUE WAS THE HIGHLIGHT OF OUR TRIP. HE PROVIDED EXCELLENT ATTENTION TO DETAIL, ALWAYS GREETED US BY NAME AND HAD A SMILE THAT SHINED. OTHER DID ACKNOWLEDGE YOU WITH GREETINGS.

Ship Quality

3 out of 5
SHIP WAS CLEAN, BUT NEEDED UPDATING

Cabin / Stateroom

3 out of 5
WE ASKED FOR ADDITIONAL BED PADDING, WHICH OUR ROOM STEWARD WAS EXCELLENT IN ACCOMIDATING OUR REQUEST. THE SLIDING DOOR ON OUR BALCONY WAS BROKEN. ROOM WAS NEAT AND CLEAN.

Ship tip

DO NOT SELECT THIS SHIP UNLESS THEY MAKE SEVERE UPDATES.

Ports of call

Miami, Florida

3 out of 5

Puerto Plata, Dominican Republic

4 out of 5
THE ZIPLINE ADVENTURE WAS FANTASTIC!!! THE HIGHLIGHT FOR US ON THIS PORT

Oranjestad, Aruba

4 out of 5
THE SHIPWRECH / SNORKLE WAS ENJOYABLE. HIGHLY RECOMMEND IT.

Willemstad, Curacao

4 out of 5
ENJOYED THIS RELAXING PORT. BEAUTIFUL CITY. SOME OF THE STORES WERE CLOSED.

Kralendijk, Bonaire

4 out of 5
EXPECTED MORE FROM THIS PORT ON SHOPPNIG / MOST OF THE STORE WERE CLOSED. SHORT TIME ON THE ISLAND, BUT I UNDERSTAND THE DIVING WAS AMAZING

Charlotte Amalie, St. Thomas

5 out of 5
LOVE ST. THOMAS ALWAYS SOMETHING TO DO ON THIS PORT. EXCELLENT SHOPPING. IMPERIAL DYNASTY 5177 DRONNINGENS GADE ST. ASK FOR ANITA, JOE, DENISE AND NICK. THEY HAVE A BEAUTIFUL COLLECTION OF JEWELRY. I HAVE BEEN SHOPPING WITH THEM SINCE 1997.

Tortola, British Virgin Islands

4 out of 5
BOOK YOUR EXCURSIONS EARLY.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
THE CRUISELINE CANCELED THIS PORT DUE TO ROUGH WATERS. IT APPEARS TO BE ON ONGOING ISSUE WITH THIS PORT. NCL SHOULD CHANGE THE ROUTE SINCE THIS IS AN ONGOING ISSUE. VERY DISSAPOINTING. NO REIMBURSEMENT FOR THE CANCELLATION OF THE PORT.

Disembarkation

4 out of 5
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7 Comments

Gwbigdog     11 months ago

Oops sorry 😞 thanks

1960cruiser     11 months ago

There are people out there who aren't happy unless they are complaining about something. Things will go wrong on a cruise, and sitting there pouting about it doesn't fix anything. Just enjoy your cruise, but looking back on other reviews, it seems that's all you do is complain.

javawoody     11 months ago

Interesting

RetiredRay     11 months ago

Third party review, no way to reach out to the CAPs man to let him know about etiquette. Unless he has an account on Shipmate also.

cruising2004     11 months ago

Looking back on your reviews, you have not liked too much of anything. Sorry this cruise was another disappointment.

cortneyb     11 months ago

btw.... go back to your contract. you agreed to no compensation for missed ports or changed ports. all cruise lines have this. the most you'll get is refunded is port fees

cortneyb     11 months ago

HOLY CAPS LOCK BATMAN!! QUIT YELLING!! your time you picked for embarkation was your CHECK IN time, not for boarding the ship... why can't people get this through their heads? you missed a port due to weather and safety.... YOUR safety. it stinks, but captain knows best

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