Norwegian Jade Cruise Reviews - Reviews

Provide no directions indicating the terminal. Lost luggage at the port never found by ships crew, i gave my bag to the cruise line porters at the boat.

The cabin 11610 leaking we can’t seep for 2 days, we report that but never repair

If this was my first NCL cruise I would never use this cruise line again but had many great NCL cruise before, however if the next NCL cruise in 2025 is just as disappointing, would not return

been on many cruises, mostly carnival and celebrity but this by far was the worst, poor food, bartenders who are lazy and disgruntled and dont want to make you a drink, no drink service on board, you must go get everything, no waiters , ship is outdated, activities are minimal and food was below average even for a buffet, cold and not completely cooked.

Nice itinerary if you are looking for some different landscape and ports, and chance to see some nice fall foliage. Canada ports were full of friendly and welcoming people - unlike several Caribbean ports where you get pounced on by locals trying to sell you things as soon as you walk off the ship. If you are looking for a quieter crowd with very few children, this was a good cruise for that. We saw less than 10 kids on the cruise. Very much an "older" crowd. Great food options in the ports, especially if you like lobster and other seafood.

We always pay extra to treat ourselves to a "suite." However, this time around, we felt cramp having to bump into each other (or wait for one to pass first), as we walked in front of the bed. The closet is way too close to the bed and not very functional when you open the closet door (we did not use it). Instead, we used the drawers to place our clothing. For the price paid, suites should be larger!! No problems at all with cleanliness of the room.

Would not recommend this cruise to anyone. Very slow service, not real friendly staff.

This, my 13th cruise with Norwegian was a huge letdown. After booking, received notice that 3 of the 4 ports time ashore were reduced stimulating the cancelation of the Bay of Fundy excursion (which I booked the cruise to see). A second excursion (lighthouse) was canceled when we boarded ship. Total bait & switch fiasco. I asked Norwegian to cancel the cruise and apply money toward another of its cruises in January 2025 and they refused. Not quality service, especially for a longtime guest. Buyer beware!

These ports of call very uninteresting. Food on board very good. Wish there were a few formal nights promoted. Most people dressed always like out walking their dogs. Would like to see some glamour. A sing along piano bar would be nice and more lounge entertainers, less Karaoki....

This was truly a Canadian Cruise as all ports were in Canada. Having taken at least 6 New England Cruises this cruise had 2 ports we had never been to and one we hadn't been to in over 25 years! There was only one night of rough seas and entertainment had to be cancelled for that evening. That show was rescheduled for the last night of the cruise. Nice variety of shows and excellent entertainers. There was a good variety of food available, but the restaurant menus have been more limited in variety and buffet variety and offerings reduced also compared to many of our cruises over the past 35 years.

We enjoyed this cruise, though the room, food and entertainment were not as good as we have experienced on other cruise lines. Dining room food was significantly better than cafe food. Room was quite small compared to others we've had. Entertainment was often very good, but there was less of it than on other cruises. The exception is that there were more live performers (several were very good) in bars than on other cruises. In short, the cruise was enjoyable but not awesome.

We have sailed on Norwegian and many others. The Jade was probably the worst ship we have sailed on. Cabin was not what I would call a suite.

A first and wonderful trip. Enjoyed every aspect of the cruise and returned relaxed and happy. Felt a little overwhelmed at the beginning when leaving the ship at our initial port, but staff and fellow travelers helped along on my first ever cruise. There was plenty of information provided on the TV, when I knew where to look.

Highlights were the extraordinarily great weather and ports. The ship, food, entertainment and service was disappointing in comparison to our Celebrity or Royal Carribean experiences so far. Not a fan of the freestyle dining. While convenient and casual is the plus.....it doesn't lend to creating relationships with other cruisers(if at the same tables each night) or our waiters.

Beautiful Ports, relaxing, safe, fun and just a great vacation!

Really enjoyed this cruise and most all of the ports. I liked that there wasn't a lot of shopping or referrals to jewelry stores at each port. I enjoyed the activities and had a lot of fun. The room was fine, the food was very good.

Did not like the Jade ship. Needs a lot of updating.

Very disappointed in the lack of care with regards to the air conditioning. It was too hot to even sleep. I should not have had to complain so many times. Every time we went to the front desk, they pretended like it was the first time. Ship was a bit small for my liking but the people were nice. Specialty restaurants excellent. Buffet boring. Same things most every day. I mean how many times can you have rotisserie chicken at the carving station. Twice max would have been fine. Indian food was Dal, Dal, Dal. I was disappointed every day since this is one of the reasons I cruise Norwegian. They normally have excellent varieties of Indian food. Overall, just an OK cruise. Doing the Prima next.

A nice ship for a nice relaxing time. It's very easy to get around and didn't seem crowded.

Overall, we had an extremely enjoyable time both on the ship and on our excursions.