Norwegian Jade Reviews

214 reviews




4 out of 5

Great from the get go! by gjansz

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Sail Date: / Traveled As: Couple
The cruise itinerary was excellent. Staff, for the most part were friendly, knowledgeable, and helpful. The ship was very clean in all areas. The food was very good to excellent. The only problem in regards to food was that as we neared the end of the cruise it became evident that various food items were becoming scarce...ie fresh fruit at breakfast, limes at the bars and a few other minor products.

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4 out of 5

Best run Ship by perez98

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Sail Date: / Traveled As: Couple
Destinations were scenic but just ok (except for Edinburgh-that was very nice, although the price of the "Edinburgh on your own" bus was too high- better off with a taxi next time) Great staff. Well run ship. We had lots of fun. Miss them already!

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4 out of 5

Norway Fjords cruise by bobreding

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Sail Date: / Traveled As: Family (older children)
Great destination. Could have been a more efficient and friendly cruise experience. Insufficient staffing made for long lines and wait times for most events and restaurants.

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5 out of 5

Great cruise Fjords are spectacular by staudtlar

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Sail Date: / Traveled As: Large Group

NCL's food and entertainment were first class.  Norway's fjords were extremely scenic.  The ports were excellent, especially Geiranger.  Would definitely recommend this cruise and NCL.

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Was this review helpful? 7
4 out of 5

Stunning scenery and a great ship by srblrb85

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Sail Date: / Traveled As: Couple

After two Alaskan cruises, we weren't sure we would be wowed by Norway. Couldn't have been more wrong! Norway is simply gorgeous in its own super special way. Loved the Jade; we had a mini-suite, and it was well worth the extra money. My husband and I enjoyed the extra space and the tub/shower in bath. There was some rough water in the North Atlantic, which I expected, but this ship felt very smooth and stable. Food was great all around, but especially in the specialty restaurants. Our cabin steward was wonderful; he just took very special care of us. Shore excursions were really good - something for everyone. Kayaking for my husband, stave churches and Edvard Grieg for me. We would recommend this cruise to anyone.

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5 out of 5

Beautiful fjords by bonioian

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Sail Date: / Traveled As: Couple

the scenery was unbelievable and the food was excellent. Unfortunately our room had no heat for 4 of the 8 days.  

We enjoyed the on board trivia daily, the easy walk into the towns, the ease of the sign up, the friendly washy-washy lady, and our room gentleman that tried to make us okay with no heat.

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3 out of 5

Norwegian Jade 8 days Norway by manching

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Sail Date: / Traveled As: Couple

We like the itinerary. The IT person was helpful in getting my onboard wifi minutes. 

We love the French Specialty Restaurant with good food and great services. The Shehannon Restaurant has a good menu for comfort food. 

 

The desserts are fair at best at all the restaurants. The Brazilian Specialty Restaurant has the worst desserts. Selection was poor and dessert we chose was

poor. 

 

The cooking demonstrations need need to improve. Not impressive at all. 

Camera/photo department provides good services and Mr Kumar is friendly and helpful. 

 

Staff at the the reception desk needs more training. They are helpful but give out wrong info at times. I have to ask two or more people to make sure I got the right info. 

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4 out of 5

Norwegian Vistas by edcecilia

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Sail Date: / Traveled As: Couple

This itinerary was wonderful and the views splendid. Our all time favorite will always be the Geiranger Fjord with its steep sides and hundreds of waterfalls. While there, we also visited a self sufficient goat farm which produces delectable cheeses and traveled through beautiful countryside. Stavanger and Bergen were nice towns but the fjords, mountains, pastures, waterfalls, and nature in general were amazing.

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Was this review helpful? 7
5 out of 5

First cruise- loved it! by cmapgurley

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Sail Date: / Traveled As: Couple

I would recommend this cruise ship without reservation.  The staff was wonderful and the cruise entertainment director, Dan The Man Olsson, was outstanding.

Free style dining in all the restaurants was awesome. food quality wonderful. Stateroom just perfect. Happy

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Was this review helpful? 5
3 out of 5

Good cruise by haliriano

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Sail Date: / Traveled As: Family (young children)

Our room was the favorite part of the cruise but despite the price it was very noisy. There must have been a pipe running right through the room, because  almost every three hours  huge amount of water was running through the pipe that would wake us up.  The ports were overall ok my favorite was Harvest Caye in Belize but we were only there for 5 hours and I was not allowed to have my 2.5 year old daughter in the pool so was very disappointed.  The resteraunts were really good but the shows were ok .  The only  show worth while was the Element.  The staff were really nice.

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5 out of 5

Jade to Western Carribean by gsticzko232

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Sail Date: / Traveled As: Couple

Our second cruise with Norwegian and as expected everything was great.  Room, food, service, shows, activities were all excellent.

Only thing that would have been better is a full day in Harvest Caye Belize - beautiful beach port.

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4 out of 5

Relaxed by CaliforniaPat

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Sail Date: / Traveled As: Singles/Friends

Enjoyed cruise.  Time to relax.  Didn't do much but read and people watched, Staff in all areas was outstanding except for one waiter.  Met couple from Florida and enjoyed developing new friendship.  Jasmine Garden meal was not especially enjoyable, all food except rice came at once.  Entree was cold by the time I was able to eat it.  Waiter appeared more interested in freeing table instead of us enjoying meal.  Waiting area for boarding seemed unorganized.  Many passengers standing and walking area to board ship was blocked due to limited space and seating.

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3 out of 5

good not great by gerard38256355

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Sail Date: / Traveled As: Singles/Friends

on the jade right after a dry dock. some of the work seemed not to be completed. it didn't affect much but I didn't understand why. on the other hand I thought the shows in the main showroom were beyond mediocre. have cruised with ncl before I expected more. the cabin was perfect, and the food was good. le bistro as always, amazing and we particularly loved jasmines.

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5 out of 5

NORWEGIAN JADE CRUISE by debby2miller

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Sail Date: / Traveled As: Couple

EXCELLENT , FRIENDLY SERVICE THROUGHOUT THE SHIP.  FOOD WAS DELICIOUS !!!  A VARIETY OF ENTERTAINMENT NIGHTLY.  SHIP WAS RECENTLY REMODELED = NEEDED NEW MAPS TO GET AROUND THE SHIP.

ALREADY SIGNED UP FOR A FUTURE CRUISE ON NORWEGIAN !!!

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Was this review helpful? 6
2 out of 5

Disappointed by bdsccs

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Sail Date: / Traveled As: Family (older children)

We were really excited to sail on Norwegian.  We have cruised many times on different ships and were quite disappointed.  The ship was extremely crowded - worse than any ship I've ever been on.  There was never room around the pool.  Lounge areas were usually full. The game rooms were full. We had a hard time just finding a place to sit and talk or play games.  So, sadly we spent a lot of time in our room.  Additionally, one of our favorite parts of cruising is the food.  The food was very low quality to the point that we could barely eat it by the end.  I have never felt that way about any cruise before.

Also, we paid for a mini-suite and had 2 teenagers.  The bed for them was a sofa bed.  When pulled out it was big enough for 2 young children.  Our teenager's feet hung off the end of the bed for 8 nights.  I wasn't mentioned anywhere that the bed would be too small for teenage children.

The best part was our cabin steward was excellent.  The shows on the ship were very well done.  They were some of the best that I had ever seen.

Sadly, we most likely would never sail with them again!

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5 out of 5

Fun time. Great ship. by richgkw17437267

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Sail Date: / Traveled As: Couple

The Jade is a well maintained cruiseship. Spotless everywhere you looked. The crew was extremely friendly and upbeat. The nitely shows were all outstanding. All in all, well worth the money. The stop at Harvest Caye was a total waste if you weren't into watersports. The fact that you cannot use your sail and sign card, and your drink package on the island is a real drawback. Bad, bad, idea. Otherwise, do this cruise on this ship. Well worth the money. We will do it again.

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Was this review helpful? 1
5 out of 5

Norewegian is First Class by jcalderon26

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Sail Date: / Traveled As: Couple

Favorite part of the cruise was the restaurants and food.  Great food and great service. Also the signage everywhere including outside and inside the elevators  to find areas of the ship including the fish on the rugs that are facing forward to tell you which way you are going was phenomenal.  No stress finding your way around the ship. The destinations were wonderful. Also enjoyed the different types of shows and entertainment.  Definitely would recommend this cruise to anyone.

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3 out of 5

Ship is nice service is not by d372ave

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Sail Date: / Traveled As: Couple

This was our first experience with Norwegian, and we were not impressed, food at the main dining room was tolerable at best, which is why the upcharge restaurants were so busy... The entertainment was good but 1 comedian for 7 days was not good. The lack of a piano bar with a good piano bar player was another big let down. The ports were great, drink package was worth it, but overall less than impressed....

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4 out of 5

Great getaway by gerry0412

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Sail Date: / Traveled As: Couple

The shore excursion on Roatan was very good. We booked the tour prior to departing and the hookup with the guide could not have been easier. Tour guide was very knowledgeable. There were only three couples in our group so we got plenty of attention.

 

The meals on board were okay..best was at La Cuchina (specialty dining). I would recommend anyone taking this cruise to make reservations prior to boarding (as soon as possible), even for the complementary dining (Grand Pacific) to avoid waiting times.

 

Seemed to us that the ship was somewhat dated...still reflected a Hawaiian theme.

 

Some arears inside the ship permitted smoking. The casino allowed smoking and kept their doors open next to a theater and a lounge...the odor kept us away from these areas.

 

Overall, has a good time.

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4 out of 5

excellent service by rogerrebecca

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Sail Date: / Traveled As: Couple

Good evening.

I wanted to give accolades to the fine crew. I have two shining stars to talk about our cabin stewart Mr. Santiago Bautista was wonderful, very thoughtful, kind, and courteous. He made our stay extra special with personal touches in celebration of our 23rd anniversary. The next person is Ms. Bongeka the fitness instructor; she was helpful, knowledgeable, and responsive to my needs. 

The entertainment on board was top notch it was wonderful seeing a different performance each evening.

The food was delicious, we appreciated the casual attire and free style mode of eating in a variety of locations.

Thank you for the special memories.

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