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4.6 out of 5

Norway June 2018 by dmturner

Verified Review
/ Sail Date: / Traveled As: Couple

Norway is incredible and the cruise is what you make of it. Sure there were lines for dinner at times.. so go later or go somewhere else! There were options, after all. Norwegian dropped the ball a bit on this one but it didn’t ruin our fun. The crew tried hard all the way through. We have been on a number of cruises and there were things that were better and worse with each one. Most of the ‘worse’ with this one had to do with other passengers who could have minded their manners a little better.

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2 Comments
4.2 out of 5

Mountains, fjords and waterfalls by dmcclung

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/ Sail Date: / Traveled As: Couple

Gorgeous itinerary, older ship but great. Ports are outstanding.

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Was this review helpful? 7
4 Comments
3.2 out of 5

Fair, outrageously expensive : $ 12.52 for a domestic beer!! We are Platinum card member, NCL did not tell us when the Welcome aboard party would be, it no longer has the Latitudes reward party, half the shows are done by the ships staff. by peterhancke

Verified Review
/ Sail Date: / Traveled As: Couple

I’m a Platinum card member on NCL. This is my LAST cruise with them. Drink prices are outrageous, a 20 percent gratuity is added on everything, No more Latitude rewards parties for Gold, Platinum card members. NCL tours are double the cost for tours offered ashore. Our friends toke the day tour to Paris, stopped only at Effiel tower the view was through a fence. Did not stop at Notra Dome or Arch D Triumph , just drove by !! Cost : $ 400 !! Demanded their money back, NCL re credited them 30 percent.

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Was this review helpful? 5
2 Comments
4.3 out of 5

HITS AND MISSES by duanyfinancial

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/ Sail Date: / Traveled As: Couple

Bottom line, we thoroughly enjoyed our cruise, even though, as Latitudes members, we were never invited to the Latitudes cocktail party. The ports of call were wonderful, the ship was clean and modern, the staff was competent, the food was hit and miss, but the music/entertainment was extraordinary.

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3 Comments
4.9 out of 5

A wonderful itinerary and a great cruise! by songbird816

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/ Sail Date: / Traveled As: Singles/Friends

I did this itinerary as I love Northern Spain, and had never seen Portugal. This is part of my DNA research, and loved finding that the celtic areas of Spain were part of this itinerary! This cruise is not offered that often, so when it comes around, be sure to book the cruise!

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3 out of 5

Good cruise by zimmie42

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/ Sail Date: / Traveled As: Singles/Friends

Since it was my first cruise, I'd hoped it would be great. The excursions were great, but staff did not seem prepared in getting the groups organized. Some of the excursions seemed too rushed and couldn't do all that we were promised we could do. Oft times, the staff at the excursion desk were rude. The service in the "free restaurants" was lacking as we had to wait up to an hour to get our food after it was ordered. Overall, I was disappointed and don't think I'll take another cruise.

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4 Comments
4.4 out of 5

Clean, Comfortable and friendly cruise ship. by RWSchroeder

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/ Sail Date: / Traveled As: Couple

The quality of the food and the menu selections were very good. The specialty restaurants were outstanding and provided the best overall service. The main dining rooms seemed to be hit or miss on the service issue. If you had the right waiter (and you didn't get much choice) the service was very good while others were less attentive and seemed like they were bored being there! The ship was very clean and comfortable and relatively easy to get around. As with the main restaurants, the bars and lounges had some service issues depending who was waiting on you. The entertainment was much better in the bar and lounge areas than the main theater. But, that is my opinion based on my personal likes. On a negative note about NCL: I signed up for the NCL program to bid on an upgraded cabin. What a joke! Don't do it! The ship had many upgrade cabins empty (only 2200 passengers with a capacity of nearly 3000) but no upgrade was offered at my bid. In addition, they did not notify me about any upgrade until 2 days before sailing. I like more advance notice than 2 days of which cabin I will be staying in. The ports of call were mixed as far as interesting. However, May 1, 2018 is an European holiday with many shops and restaurants being closed. Many people didn't realize this and had sighed up for shore excursions that day. When they announced on the ship, the day before (April 30) it was a holiday, many passengers tried to cancel their excursion, but were told they had to do it 48 hours in advance. Overall the cruise was very good, clean comfortable ship with good food and enough enthusiastic crew members to offset the ones who didn't want to be there!

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Was this review helpful? 5
2 Comments
3.9 out of 5

Wow! Who knew? by h2omellon15

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Great overall. Already planning another TransAtlantic. Entertainment was top-notch, although missed George Soloman from P.C.T. cruise last fall. He has significantly broader talent than the opening night performance this cruise. Will NEVER book on the 8th floor forward again. Walls were paper thin and you could hear ever word of every conversation in both adjacent rooms. Had to turn the TV on and volume up pretty loud to drown out the conversations on both sides.

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Was this review helpful? 2
2.8 out of 5

Don't go on NCL Jade by brabs57

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/ Sail Date: / Traveled As: Couple

From day one our toilet did not flush at all or only once a day. Out of a 13 day cruise our toilet only worked 4 days with no problem. The customer service staff was helpful, when they saw me heading their way they knew what the problem was. The room steward was very rude when we reported the problem to her, she insisted that I did not know how to flush a toilet. We ended up using the hallway toilets unless it was the middle of the night. The rest of the staff with a few exceptions was very rude. The restaurant staffs, not counting the specialty ones, was of the opinion that once they served your food there was no reason to check on you. Drink refills was a joke, you had to chase someone down and you were lucky if they remembered. As for the excursions, if there is a bank holiday in a country is would be nice to know ahead of time. One stop in France (Brest) was a holiday and nothing was open. We found our soon enough and canceled that excursion. The other excursions were okay. The inspection stop in Portland UK could have been organized a lot better. There we quite a few rumbled feathers that day. Over all I do not think we will ever take a Norwegian cruise again unless it was the only way to get we want to go.

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4.6 out of 5

TOO LONG AT SEA FIR ME! by assisibuffett

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/ Sail Date: / Traveled As: Couple

Ship was clean. Staff was great. Food was good but not enuf variety at buffet. Should have been some lectures on history of ports - not just about shopping. Not enuf interesting activities. I was quite bored. Not smooth getting to excursions. Passengers always yelling about people cutting in line.

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Was this review helpful? 1
2 Comments
4.8 out of 5

Perfect Cruise for our Family Celebrations, 35 yr Anniversary, Retirement, Engagement & 30th Birthday by DavenportCrew

Verified Review
/ Sail Date: / Traveled As: Family (older children)

It was great to be on the Jade again, to see her refit and cruise to different places and 7 days this time. We had a fantastic time once again a perfect Cruise for all our Family celebrations, hopefully see you again next year 😀

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Was this review helpful? 4
3 Comments
4.4 out of 5

Had a Great cruise to the western Caribbean. by dennybiscan

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/ Sail Date: / Traveled As: Couple

Enjoyed the trip. Food was very good except for the O’Sheehan and the Alizar which served only Luke warm food.

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Was this review helpful? 2
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3.6 out of 5

Glad I went--could have been more. by Woodcliff

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/ Sail Date: / Traveled As: Family (older children)

Good deal and I'm glad that I went, but the service wasn't as good as other cruises--especially at guest services. Food was fine. Entertainment a lot of fun. Didn't love the layout of the ship as there wasn't a "promenade deck" where everything was happening--more compartamentalized. The pool was on the smaller side but didn't feel crowded. Could get a deck chair when we wanted them.

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4.8 out of 5

Awsome Caribbean Cruisde by pedreirj

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/ Sail Date: / Traveled As: Couple

It is a comfortable ship and the price I got was a very good deal.

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Was this review helpful? 5
1 Comment
4 out of 5

Excellent by llang68

Verified Review
/ Sail Date: / Traveled As: Family (older children)

The cruise was absolutely fantastic! This is my second time cruising with Norwegian and I will be back again next year!

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Was this review helpful? 9
2.4 out of 5

First and worst Norwegian Cruise by mbrowning95

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

I will not be going on another Norwegian Cruise. I was highly dissatisfied, perhaps this was simply just a bad cruise but I will not make another mistake by choosing Norwegian again. The food honestly tasted like microwavable lean cuisine. I had one A rated meal over the span of 5 days. I am currently waiting to hear back from Norwegian.

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Was this review helpful? 1
1 Comment
5 out of 5

Beautiful 11 day vacation by dmwhelan1

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/ Sail Date: / Traveled As: Couple

relaxing vacation. staff very friendly and room was amazing

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Was this review helpful? 4
1 Comment
4.8 out of 5

Fantastic Southern Caribbean cruise by laurayoutz

Verified Review
/ Sail Date: / Traveled As: Couple

The cruise was over Palm Sunday and Easter. There were activities for children for Easter and chocolates and colored eggs for all. We really enjoyed the Jade and the cruise itinerary. It was over full with it being a holiday cruise. If you do not want a lot of children aboard, do not book over a holiday/spring break. Each island had something interesting and special about it. Highly recommend the ship and cruise.

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Was this review helpful? 5
1 Comment
3.5 out of 5

Great ship without a wow factor by pchaudury9

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/ Sail Date: / Traveled As: Couple

It was a good ship with friendly employees. But there was no wow factor or impressive looking things like we saw in a Royal Caribbean ship. The food was same in the buffet everyday with minimal changes. We may go back to Royal Caribbean in future

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4.8 out of 5

Great experience , will be back!!!!! by snisic

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/ Sail Date: / Traveled As: Couple

This was my first cruise trip. I love the way I was welcomed . Great staff members, delicious food!!!!!

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Was this review helpful? 5