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1209 Norwegian Jade Reviews

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First time with NCL, great experience by pey

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

Overall the cruise was wonderful, we visited beautiful islands, met nice people and made lasting memories. We are ready for our next adventure

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Disappointing by symo46

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

Primary reason for taking this cruise we’re the visits to Israel, which were cancelled by Israel (not NCL’s doing) along with the cancelled stops in Salalah and AbuDhabi

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Challenging cruise by hanlock

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

Accepted altered itinerary pre cruise at a discount. Substituted ports had already been to. Ports cancelled without reason. Late getting in to one port. COVID tests for each country visited. Too many days at sea. On board credit promised pre cruise not honored on board. Like to walk at night on deck. Ship lights turned off on three nights prevented doing this safely. No reason given. Service from staff excellent. COVID testing smooth. Ship was in excellent condition.

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Enjoyable Greek Isles cruise by bboolean

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

This was a really good cruise from a ports-of-call perspective, and NCL did a nice job with many of the onboard experiences. The worst thing (and NCL is not the only cruise line guilty of this) are the misleading offers that are served up when purchasing the cruise. "Free wifi" is a gross overstatement, for example. It's a limited number of minutes and is "by cabin" instead of "by person." In the end, both of us had to upgrade to the unlimited plan at a notable cost ... truly no savings from the promotion at all.

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4.7

Jade 24th October Greek Islands by CruiseFan5

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

Great ports! Most of the time docked in the city or shuttle out of the port provided. All ports of call are easy to explore by yourself or you can use the local tours or taxis or the ship tours provided!

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4.4

Despite the time this cruise was amazing. If you are not one to walk dont do it..But with every step there is something else to discover and see. GREECE is truely magical by safari

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Jade

Olympia, and of course Santorini was beautiful. Extensive walking, quaint shop and great food.

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Beautiful but very busy cruise by tessmac

Sail date: / Traveled as: Large Group
Ship: Norwegian Jade

The prep work (forms and COVID relatated documentation ) was overwhelming. Neither or NCL was that helpful. Once the cruise was over NCL was done with me as a customer. I requested an explanation of credit card charges and NCL would not simply tell me what the charges were for. I was not contesting the charges but just want to know what they were. NCL NEVER explained the charges and discontinued any communication with me. VERY Disappointed with this experience in the worst of customer service help!

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9 Comments
5.0

My first cruise — but not the last! Loved the NCL Jade by SarahQuinlan

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

The ship itself was an experience -- there were so many different restaurants, activities, and entertainment that you could wander the ship every day and night and find something new or different in every room. In fact, I almost wished we'd had a sea day (or 2) so that I could really make the most of being on board. And I loved waking up in a different location every day and seeing more of the country than I would have otherwise if I'd planned our itinerary myself. The only negative aspect was wanting to do things in each city that we didn't get to, either because we had to prioritize other excursions or because the logistics were too difficult in such short time on land -- but on the other hand, the cruise helped clarify which islands I definitely want to go back to. We loved cruising so much that while on board, we put down deposits for 2 more! I wrote a longer review here: https://www.abreathoffreshsarah.com/2021/10/review-of-norwegian-jade-7-days-in.html

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4.6

What a great trip! by joewalsh06

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

This was our 25th anniversary cruise that had been postponed from 2020. We have always wanted to go to Greece and letting Norwegian be tour "tour guide" was our best decision. The islands visited were all great and the experiences we have will never be forgotten. Thanks!

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My first cruise experience by serminocynthia

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

We had a great experience, however we feel like we were taking advantage, we had to re-do our internet package and the wifi was not great. We didn’t get reimbursement $300 that was a promotion when we booked the cruise with . Our travel agent was not professional, she never answered her phone. A huge disappointment with . If we ever decide to go on another cruise I’ll definitely book it directly with the cruise line.

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5.0

Greece by maryclay0324

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

The cruise was awesome and the servers So very courteous and helpful! I felt like a Queen.

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10 Comments
5.0

Awesome Vacation!! by jnewman43023896

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

If anyone is nervous about cruising again - don't be. NCL handled all protocols like pros and we had a really great experience

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Greek islands by junkyarddog

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

The ship had a lot less passengers than a normal cruise.This was good in many ways but at times felt a little like a ghost ship. The staff were great, friendly courteous and eager to please. Constant cleaning and sanitizing going on felt very safe. Didn't like having to wear a mask but only a minor inconvenience. Great ports, great weather,great time. Hopefully my luggage will be found in time for my next cruise

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4.4

Great way to visit Greece by guitarchic44

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Another pool should have done the trick! I never got a chair there, had to go up deck! The people were very nice and I felt clean and comfortable always

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Was this review helpful? 5
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4.2

Awesome Greek Island cruise! by happyhalp

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Gorgeous scenery and warm friendly people in Greece. Also great food and shopping. The ship was beautiful. Excellent staff. Great shows.

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3.9

Nice cruise with excellent staff by helmeman

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Ship is shaping up with all the ongoing work being done. Everyone onboatd was putting their best foot forward.

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6 Comments
3.9

On the third vaccine cruise by cowboy74

Sail date: / Traveled as: Couple
Ship: Norwegian Jade

This was the fifth cruise that we chose since February 2020, the first four were cancelled. Still a good cruise with six ports. This was also just the third cruise for the Jade since return to cruising on July 25. That all those aboard went through two covid tests and agreed to wear a mask onboard shows how badly we all wanted to travel since the virus began. Loved all the Islands, Crete was my least favorite port, Mykonos my favorite with Corfu a close second. Visited Olympia, the birthplace of the Olympics, great history. All in all, this was a great cruise, ship was good and the staff was excellent. Usually want my Cruises to visit multiple countries, but after 26 months this one will do.

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4.8

What a trip! by cyndi547

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

A lot of ports for a seven day cruise. No sea days which we love. But the Greek Islands are some of the most beautiful in the world. The Greek people are lovely and grateful that tourism is back.

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4.4

Disappointed this review was for the feb 6 th cruise by pegv

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Other (Asia/Africa/Middle East)

What a disappointment All Vietnam ports closed Hong Kong too And the ship knew it wasn’t open before the cruise, and still wouldn’t let us cancel and get a refund Terrible They knew before the cruise Too many sea days Too greedy We should all have had the option to cancel Vietnam was why we booked this cruise And Hong Kong too They should have let us postpone till virus scare is over What disappointing cruise

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Was this review helpful? 7
3 Comments
3.1

Awful cruise by stephenjohnhill

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Other (Asia/Africa/Middle East)

The cruise was a disaster from day one. On checkin told ship would not go the HK. Last Vietnam port would be missed out as ship would return to Singapore. In total we only went to 3 ports with 7 days at sea instead of 7 ports of call and 3 days at sea. NCL refusing refunds. Claims in ref Travel Package Regulations for significant changes to cruise itinerary.

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