Very Disappointed

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

3.9 out of 5
Verified Review
Norwegian Jade

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: August 10, 2024

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11010

Traveled as: Couple

Reviewed: 3 months ago

Review summary

Very disappointed in the lack of care with regards to the air conditioning. It was too hot to even sleep. I should not have had to complain so many times. Every time we went to the front desk, they pretended like it was the first time. Ship was a bit small for my liking but the people were nice. Specialty restaurants excellent. Buffet boring. Same things most every day. I mean how many times can you have rotisserie chicken at the carving station. Twice max would have been fine. Indian food was Dal, Dal, Dal. I was disappointed every day since this is one of the reasons I cruise Norwegian. They normally have excellent varieties of Indian food. Overall, just an OK cruise. Doing the Prima next.

Embarkation

5 out of 5
Excellent

Ship experiences

Food and Dining

3 out of 5
Same thing over and over again at the buffet, Specialty restaurants were great

Onboard Activities

5 out of 5
Pools were great

Entertainment

3 out of 5
Some of the shows are late in the evening which was disappointing.

Service and Staff

4 out of 5
Excellent per usual

Ship Quality

4 out of 5
Smaller ship

Cabin / Stateroom

2 out of 5
Air Conditioning was not working. After 8 trips and calls to the front desk, they finally moved us into an air conditioned cabin. 3 days without AC was torture and not any compensation whatsoever. The one they finally moved us to was ok. Those bathtubs are awful if you are short.

Ship tip

The bathtubs on the Jade are horrible. Way to tall to get into.

Ports of call

Port Canaveral, Florida

5 out of 5
No Excursion

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
Would have preferred a real town and not a phony island

Falmouth, Jamaica

5 out of 5
Excellent. No excursion but did the pedi cabs and got to meet the locals

George Town, Grand Cayman

5 out of 5
Very nice town. Love the people

Cozumel, Mexico

5 out of 5
Love this port.

Disembarkation

5 out of 5
Excellent
Was this review helpful? 14

7 Comments

Sogmoore     2 months ago

Thanks for sharing

Gwbigdog     3 months ago

Thanks for sharing

natelorip     3 months ago

Thanks for sharing.

javawoody     3 months ago

Thanks for the review

bubbles60     3 months ago

Sorry you were disappointed. We have been on the Jade and had a wonderful experience.

HeavySeas     3 months ago

Thanks for sharing your cruise experience

cruising2004     3 months ago

Thank you for your review. Glad you finally got a stateroom with ac.

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