Norwegian Escape Cruise Reviews - Reviews

In all honesty, the hospitality of all of the staff members was amazing. However, this cruise catered to a specific demographic of people and I do not feel as if the activities that were available were intended for all. Don't get me wrong, I made the best of my experience and enjoyed my time but I did feel out of place at times.

They permitted kids to attend the evening dance events which I believe should have been strictly for adults, we paid over $1000 and could never get access to the sorry excuse of a pool that was available. I mean really, with over 4,000 people on the ship, the designers completely dropped the ball with the pool layout. One for kids, one for "adults" a couple of hot tubs and no where to sit. It was ridiculous. I won't go as far to say that I will never go on a cruise again, but after this experience I can definitely say waiting for the next one won't kill me.

The favorite part of this cruise was the availability of the shows on the night we wanted to see them!  I think if we had not been able to see all the shows, it wouldn't have been so enjoyable.  Of course the buffet every morning and afternoon was excellent every day!  I wasn't sure if I could've done the plank walk but it was actually an excellent workout!  I'm glad I went with my husband to enjoy the climb!!!  I wore my fitbit on the cruise to monitor my actions and I everyday I was able to reach my goal of 10,000 steps and recorded a work-out daily!  We also enjoyed the drink package and the excursion perk.  

Our Cabin with a balcony was small, but adequate.  However, outside of the balcony was a walkway for the workers who every time we were in port, walked by to clean or repair something.  We had no idea that this was the case and was standing on the balcony in my nighty as they wandered by.  When in port we were forced to keep our curtains closed and therefore had no view.

The entertainment on the ship was great, but it was a good thing we knew from last year on the Getaway to book before we went on.

The specialty restaurants that were include with our package were great, but the dinners in the "free" dining rooms were not great.

I enjoyed the shows, parties and the diversity of the people on board. I did not care for The Haven concept not the exclusive pool area. The ship is beautiful however we did not care for the general pool area was too small and subsequently packed on non-port days. The food ranged from average to very good.

The ship and staff were excellent.  Room was a little small and i thought would have a sofa or chair, but there was none.  I suggest that Norwegian have some dummy terminals in their internet cafe to get to the various airlines to check in for your flight without having to purchase internet time just for this. 

This trip was so amazing. It was our very first cruise. No more driving on land for us to get rid of the stress. This is the way to unwind from life!! From the moment we booked, till the day we got home, it was fantastic. We can't wait to go on a another adventure. We met so many great people. Everything was top notch. Definitely recommend the unlimited drink package because you're gonna need it. Our favorite place on the cruise was Tortola and going to Cane Garden Bay Beach. Our favorite excursion was the Sea Trek in St. Thomas. Definitely want to stay within the Norwegian family for our adventures. We absolutely felt like king and queen of the ship. By the end we were all like family with the crew. I miss the people already. Memories that will last a lifetime for sure. Especially want to say "Thank You!" to Kevin Davis for all of his help in booking our trip. I highly recommend him when booking your vacation. 

My wife and I are ballroom and latin dancers, so this ship as well as the Getaway was a home-run for us.  There are usually three to four dance venues going at the same time, and no you do not have to be a trained dancer to have a good time.  We have had so much fun that this is our second time this year on this ship.  We find the food in the main dining rooms to be excellent, the waiters very good to excellent.  The staff in general were all great, always smiling, always a hello.  I have felt so welcome on this ship.

I find the public area, such as the pool area tighter than RCI.  The pool is adult only until 5PM, That's a plus, but on sea days the tourist are wall to wall, no matter to me I am from FL, so I have the sun and water at home.  

Embarkation and debarkation is a breeze.  All around very good to excellent cruise.  I can't think of one thing I did not like, and I am a nit picker.    

  Overall the experience was great although I think the service standard was below par especially when dining.  After the first 3 days we figured out the only place to eat half-way decent (included/complimentary) food was in the ship buffet.  None of the included restaurants had food better then a McDonalds or Long John Silvers.  We did ultimately pay for the "Fine Dining" and would recommend them to anyone on this ship.  To top it off the service was so bad in the free restaurants that we wouldn't see a waiter or entire meals would be forgotten from our table.  Other travelers confirmed the same experience.

The entire cruise was just great. This is my third cruise on NCL and they have all been great. The staff is always eager to help you, no matter if your at dinner, a show, casino or just hanging out at the pool. I recommend this cruise to anyone. We also did some last minute changes from inside to balcony and our cruise consultant Karen at took care of us at minimal cost and also ensured we got the dinning package included.

Excellent ship! Love the sea days and the ports.  This ship packs a big punch with almost too much to do.  reserve shore excursions, Vibe Beach Club, and premium restaurants early.  Try and do it all but try and relax a little too... its a vacation! Drink package is well worth it and the premium restaurants are a must.  main dining rooms are aesthetically beautiful but food is fair.  The Garden Café (buffet) is outstanding and the premium restaurants are out of this world! Slides and ropes course are great but maybe save the ropes course for a port day, (less lines and wind).  A must do trip, already booked another!

Everything about the cruise was wonderful - the ship, the staff, the entertainment and the food!  I was never bored and enjoyed every minute!!  HIghly recommend!!

Overall our cruise was excellent.   Everyone was so accommodating and friendly. We love the ability to dine wherever and whenever our stomachs wanted to.  The drink package is the way to go!!  

Nice boat but NCL is now charging for everything and it is just a pain to have to deal with. We paid a premium on the tickets and still have to pay for GOOD food and drinks. I will not cruise with NCL again until they change their charging policy.

The best part of the Cruise was the Food.  Norwegian does it right!  Great food everywhere--from the Buffets, to the Fine Dining.  There is always new choices.  You could eat at the buffet everyday and not be sick of it.  The ship is fantastic!  Ropes course, pools, children's water park, children's clubs and activities are great and they even have a babysitting service.  $10/hour for my 2 year old.  Good shows, a couple of great shows and comedy was good too.  Lots to do!  Very good experience with Norwegian.  

It was going to be my 50th birthday I couldn't decide what to do, so decided to book a cruise a week before it Departed. I should have taking the warning right from the start with the travel agent. We chose this cruise ship because it was brand new and it had all kinds of free things that came with the cruise. Because we were booking so late we got nothing free. That's what the travel agent let us know. 

Bummmer...

Travel agent booked us sent us the email to register online , I forgot to tell us that we couldn't do anything online because it was too late. Finally called Norwegian for them to tell us that we can't do anything until the day of the cruise ship. Never got a receipt or a breakdown of what I was paying for. Had to wait till we got on the cruise ship. Went to cruise ship early and they gave us a run-around because we didn't know where we were supposed to enter the cruise ship at because we had no information. They still couldn't give us a receipt because they said we should have already had it. Travel agent overcharged us. We were bound determined to make this a great trip and we did. Just wish we would have had a friendlier person taking care of our room and more personable. I just really feel like everything should be included still in the cruise you shouldn't have to pay extra for food.

This is my 6th cruise with norwegian, and i love this one just like it was the first. My excursion in Tortola was cancelled due to the ferry which was not working that day. Norwegian refunded my money with no headache, and offered me another excursion with 30% off for the problem. Food was great, shows that we seen were excellent. My only issue on this ship was that i smoke cigars and look forward to relaxing in the cigar bar, this bar was overrun by nasty cigarette smokers!!!!!! On previous ships there were very few cigarette smokers in the cigar bar. The breakaway had outdoor smoking by the bar so you could go outside and smoke!!!!! Otherwise great vacation.

This cruise was the best one I have done and not because of the length of days but the full experience!  I was grand in comparison to a few others I have done on other Caribbean cruise line ships for weekends.  Every hour I was able to go anywhere I wanted (free-style) on the activities and chose my excursions.  The food was exquisite and I ate well!  I ate like a king, where ever and around the clock!  My 1st excursion was in St. Thomas with snokel, hiking, kayaking and that was worth it!  We went to St. John's and swam with the fishes lol!  Also I was given a taxi tour of Tortola Island which was beautiful and the water was amazing.  Finally, we went to Nassau Bahamas where I free snorkel and that was amazing.  The water was green and blue and what a sight Woa!  Overall this was best cruise ever and the staff on ship made it all worth it all!  Highly recommend the Escape ship for anyone wanting to get out and enjoy life from another perspective Owwwww ;-)

Remarkable cruise on the Escape. Although the ship is very large and very crowded, With the Haven penthouse suite areas you can avoid all the hustle and bustle and be treated like royalty. The Haven lounge, pool, hot tubs, private deck and Restaurant make this experience well worth the cost. Teri Teramae at Cruise Only was excellent in helping us have the trip of a lifetime.  Cabin 14106 is unbelievable in space and view. The butler Marie and the steward spoiled us rotten.

The public areas on the ship were not big enough for the amount of people on the ship. The swimming pool was ridiculous!! Shoulder to Shoulder! 

However the ship is new and well kept and the staff very friendly.

Although ship is new, the staff and entertainment leave much to be desired on this trip.  Staff was not friendly at all.  The world soccer cup was on and all the ship would allow us to watch was tennis.  Unless you where 55 and older, their was no point in going to a show, even if you could get in based on reservation only policy, there was no point in going as the music was from the 1930 - 1980s.  Most nights we went to bed bored and by 900.  Food package meant that we could only eat the same 6 things off the standard dinning package without being charged as much as 25.00 per item, and the staff adds a 5.00 tip on top of that to bring it to the table.  Will not recommend this cruise, or NWC line.