Bittersweet

Norwegian Escape Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: July 09, 2016
Ship: Norwegian Escape
Cabin Type: Balcony
Cabin Number: 15738
Traveled As: Couple
Reviewed: 1 year ago

  Overall the experience was great although I think the service standard was below par especially when dining.  After the first 3 days we figured out the only place to eat half-way decent (included/complimentary) food was in the ship buffet.  None of the included restaurants had food better then a McDonalds or Long John Silvers.  We did ultimately pay for the "Fine Dining" and would recommend them to anyone on this ship.  To top it off the service was so bad in the free restaurants that we wouldn't see a waiter or entire meals would be forgotten from our table.  Other travelers confirmed the same experience.

Food and Dining

3 out of 5
only the buffet is good unless paying for fine dining... osheehans, taste/savor are frozen isle foods...

Onboard Activities

5 out of 5

Entertainment

5 out of 5
didn't do much besides bingo/casino... maybe just happy here because we won a bunch of money (surprise!)

Children's Programs

5 out of 5
tons of options for kids

Service and Staff

3 out of 5
horrible in the free restaurants, most crew members don't know where things on their own ship are... our room maid was the best service on the ship.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
the room staff was awesome

Ship Tip

buy the dining packages... don't eat the frozen isle food

3 out of 5
3 out of 5
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