Norwegian Escape Cruise Review to Caribbean - Eastern

Experience
1 cruise (first)

Review
1

Helpful Votes
2

3 out of 5

Bittersweet

Sail Date: July 09, 2016

Reviewed: 4 months ago

Traveled As: Couple

Room Type: Balcony

  Overall the experience was great although I think the service standard was below par especially when dining.  After the first 3 days we figured out the only place to eat half-way decent (included/complimentary) food was in the ship buffet.  None of the included restaurants had food better then a McDonalds or Long John Silvers.  We did ultimately pay for the "Fine Dining" and would recommend them to anyone on this ship.  To top it off the service was so bad in the free restaurants that we wouldn't see a waiter or entire meals would be forgotten from our table.  Other travelers confirmed the same experience.

Cabin / Stateroom
the room staff was awesome
Embarkation and Disembarkation
horrible disembarkation took almost 2 hours to get off the boat
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
tons of options for kids
Entertainment
didn't do much besides bingo/casino... maybe just happy here because we won a bunch of money (surprise!)
Service and Staff
horrible in the free restaurants, most crew members don't know where things on their own ship are... our room maid was the best service on the ship.
Food and Dining
only the buffet is good unless paying for fine dining... osheehans, taste/savor are frozen isle foods...

Tip

buy the dining packages... don't eat the frozen isle food



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