Jewel of the Seas

I really try to be a positive person, and overall I enjoyed the cruise - but I think it's because of the ports more than anything. I saw a dramatic slip in the general interactions of the crew with guests and the food (not just for gluten-free needs but in general) on Royal Caribbean since I last cruised them on Brilliance of the Seas 2 years ago. Back to Disney Cruise Line in the future for me.

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

The Jewel is an older ship, but well kept. The crew was fabulous and the food was good, although not terribly creative. Excursions were well planned. Overall I would do another cruise on this shIp.

Amazing cruise! So happy I booked the excursion package, it made booking so much easier!