Jewel of the Seas

3.9 out of 5

Overview

Jewel of the Seas is a large ship, carrying 2501 passengers and 859 crew, and sails from Civitavecchia (Rome), Italy and San Juan, Puerto Rico.

Sails from: San Juan, Puerto Rico, Civitavecchia (Rome), Italy

Cruises to: Caribbean - Southern, Europe - Mediterranean, Europe - Western Mediterranean

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Contributor Level: Deck Hand
4 out of 5

Poor AA Customer Service

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Sail Date: / Traveled As: Couple
Booked cruise through American Airlines, only received one email communication about initial booking, no other communication, reminders for payment, reminders to go to cruise site from AA. When I talked to Royal Caribbean, since AA was considered the "travel agent" they cannot communicate with us directly, all communication about the cruise is supposed to come from American - None came. Very poor service by booking through America.

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Contributor Level: Purser
3 out of 5

Nice

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Sail Date: / Traveled As: Couple
We chose this cruise because of the ports of call the boat is not worth the money you spend on it but the places they stop are fantastic. We did a tour at every port and each one of them were wonderful. Be aware that Royal Caribbean will try to nickel and dime you out of every penny they can

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Contributor Level: Purser
5 out of 5

Royalty from Port to Port

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Sail Date: / Traveled As: Couple
If you told me that I could go back on this exact ship, with this itinerary, and this staff and have the exact same experience I just had, I would return without hesitation. Absolutely recommend this ship, absolutely recommend these ports, and I absolutely recommend spending some time in Rome either before or after.

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Contributor Level: Deck Hand
4 out of 5

very nice cruise

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Sail Date: / Traveled As: Singles/Friends

Very nice cruise:

Interesting destinations, nice ship, friendly crew.

The excursions variety and their quality are not so wonderful.  Foe instance in Corsica we were taken for a 40 min bus ride just for a 30 min toilet brake (!). then we came back to  Ajaccio a walking tour. We spent extra money and our time for nothing.

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Contributor Level: Deck Hand
3 out of 5

Overall

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Sail Date: / Traveled As: Family (older children)

I've been on serval cruises with RCC, however, Jewel of the seas doesn't seems like welcome peoples and uncheerful team crews.  Plus additional charges on towels without letting customers know to return.  Not much entertainment and smaller ship to Mediterranean.  Food was ok & service was slow on the first couple days.  We had to switch to other table to have better service.  Otherwise, it's good. 

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  • Price: $

  • Size: L

  • Total Passengers: 2501

  • Total Crew: 859

  • Crew to Passenger Ratio: 2.91

  • Built: May 2004

  • Refurbished: 10 yrs ago

  • Number of Decks: 12

  • Total Cabins: 1055

  • Cabin Categories: 24

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Jewel of the Seas Cruises and Itineraries

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Jewel of the Seas has 1055 cabins and 24 cabin categories.

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drewfree
Contributor Level: Purser
Jan 13, 2015

If you like to drink a lot, a beverage package may be something to consider. The cost of a beer is around $6.00, a mixed drink $7.00, and a glass of wine $7.00. FYI: gratuity's are added on for any purchases you make at the bar.

emilylwheeler
Contributor Level: Third Mate
Jul 18, 2014

The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!

jenniferwaller
Contributor Level: Purser
Oct 24, 2013

The Seaview Cafe has the best chili ever!!!

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