Navigator of the Seas

amazing experience, beautiful ship, so many things to do in so little time

Overall this was a great trip! 3 days were perfect for a quick little getaway. The boat was very nice, clean and the food and drink was great. We enjoyed all of the stops for the most part.

RCL profits before passenger satisfaction policies really put a damper on this cruise. I expect to pay extra for alcoholic beverages, spas, etc. and to pay gratuities for actual services performed. Instead, many items are extra and there are duplicated and inappropriate charges. RCL does not permit water bottles to be brought onboard. I have a medical condition that requires me to stay hydrated. From the first moment onboard I was harassed by crew members trying to sell me unwanted items and upgrades. I wanted to find the water stations onboard. Ultimately, I only found one on Deck 5 and one on Deck 11. There is a mandatory $14.50 per person per day gratuities charge even for days when one is off the ship and not using the services onboard. But the premium meals also add an 18% gratuity even though it is being served by the same waiters and staff as the regular meal. This blatant double charging should stop. I never ordered a special meal because of this policy. There is also an 18% automatic charge for buying a water bottle when leaving the ship or at a station at the pool. The only service provided is swiping a card. But the most outrageous hidden pricing occurred on Coco Cay. There are self service beer taps (see photo). There is no pricing information shown. Only after buying an unknown quantity of beer at an unknown price and presumably plus an 18% gratuity charge did I learn what I spent. With more transparent pricing I would have spent more. Sailing with RCL has its' pleasant moments but expect to be overcharged in some way.