Jewel of the Seas Reviews

I fortunately our ship was hit with Norovirus, the staff did contain it but there were a lot of foreigners who did not speak English and personally sanitation levels vary across different countries, so expect to be vigilant, and don’t use public restrooms, and touch anything like railings or elevator buttons

After 3 days onboard a Norovirus outbreak got me very sick. I was confined to my cabin and missed tours in Athens and Mykonos. Many passengers were sick as the outbreak spread. On day 6 there was a second outbreak and many more passengers became sick. This ship has had several outbreaks in recent years. Read about it on the internet.

Tip: use Carnival Cruiselines and dont book through 3rd parties! We started off being lied to, by the representative at the time of our booking. We specifically requested that we wanted connecting rooms that share a balcony, and she told us that the state rooms we chose had this - they did not. We were told that there was a self service laundry facility on each deck so we could wash some clothes midway through the cruise - Royal Caribbean does not have self service laundry on ANY of their ships. The nightly stage shows were amateurish and boring. The tables in the Windjammer buffet dining room are filthy, and the staff washed them down between passengers without rinsing them in bleach water, so you could practically see the germs spreading. The bars, restaurants, buffet, and any other food/drink area on the ship closes early- so if you're used to being able to get something th o eat or drink at any time on a cruise, this ships not for you. There's more, but this gives you an idea. I won't be booking thru or sailing with RC again. I'm going back to Carnival where my expectations are always exceeded.

We enjoyed all of the stops. The staff and service was very good!

The main dinning room staff was terrible . 1:45 min's for 1st course of food and it was wrong . Giving people food that they had reactions too ! Not good !

This is our 2nd Royal Caribbean cruise. Plus this was our 11th or 12th cruise. Will return to Oceana or Celebrity. They both know service and entertainment. Ports of Call Superb! JEWEL OF THE SEAS ENTERTAINMENT AND SERVICE AVERAGE (NOTE: Survey should separate ship service and entertainment (stars) from ports of call! - This would provide a better metric from which to judge).

Jewel of the Seas is a great ship if you are looking for something smaller in size, less crowds. It's due for more renovations in some areas - cabin furniture/fixtures. I was also surprised by some of the fees charged for things that were basics in the past - but that's the cost of business. Overall though, it was a perfect stay. Balcony room is ALWAYS the way to go if you can fit it into your budget. Waking up to a new port/destination and taking it all in from your balcony is PRICELESS. It was the best way to see the "bucket list" destinations of Italy and Greece so that you can decide which places you'd like to return to. Lastly make sure to book an excursion every day if you can so that you can get the best feel of each destination...it will make the trip that much better.

This cruise was the best that we’ve been on so far. We enjoyed the service, ports, and activities tremendously. The entire experience would be incomplete without the amazing work of the staff. Our waiter Anderson was fantastic. He made us feel at home except without all the worry or stress. Our assistant waiter Mihai, was just as amazing, remaining unbelievably happy no matter how many requests we gave him. Our room serviceman Made also made us feel at home. When we lost something in the trash he came and brought it to us immediately. What made the cruise even better was the kindness of the staff we only met a few times. People like Jose, Velina, and Humberto were very helpful and extremely friendly to us, providing us company when needed. Overall, the cruise was an amazing experience that wouldn’t have been possible without the fantastic staff.

The crew and staff of Jewel of the Seas were so friendly, helpful and professional. We cruised with Royal 25 years ago for our honeymoon, had a good experience back then more so now.

Why sit dead in the water for countless hours 11 August instead of in Port?

A wonderful Mediterranean cruise fun time for me and my spouse along with great Port of calls (first European cruse). We enjoyed the food and the staff was great. Did not hang out by the main pool area spent our time in the Solarium area, ok, but at times we got a whiff of odor from the restroom if you were lounging near it when someone entered. We have cruse the Caribbean a lot. The late-night parting on this trip was not so much but it was not for a lack of trying, Not a party crowd more laid back. Again, still had a great time on Jewel of the Sea

We love cruise life this one was very nice and the staff is very cordial

Overall I enjoyed the cruise food was excellent staff was great! The only down fall is the pool areas. If you are looking for fun fun like Carnival cruise you will not get that on this ship it's more laid back and relaxing.

Good food. Needs a better pool side and a pool where adults can relax without worrying about drowning. Adult pool was too small and too deep.

We had a great time on this cruise as we always do on Royal Caribbean. They provide excellent accommodations and service.

I really try to be a positive person, and overall I enjoyed the cruise - but I think it's because of the ports more than anything. I saw a dramatic slip in the general interactions of the crew with guests and the food (not just for gluten-free needs but in general) on Royal Caribbean since I last cruised them on Brilliance of the Seas 2 years ago. Back to Disney Cruise Line in the future for me.

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

The Jewel is an older ship, but well kept. The crew was fabulous and the food was good, although not terribly creative. Excursions were well planned. Overall I would do another cruise on this shIp.