Jewel of the Seas Reviews

Why sit dead in the water for countless hours 11 August instead of in Port?

The crew and staff of Jewel of the Seas were so friendly, helpful and professional. We cruised with Royal 25 years ago for our honeymoon, had a good experience back then more so now.

A wonderful Mediterranean cruise fun time for me and my spouse along with great Port of calls (first European cruse). We enjoyed the food and the staff was great. Did not hang out by the main pool area spent our time in the Solarium area, ok, but at times we got a whiff of odor from the restroom if you were lounging near it when someone entered. We have cruse the Caribbean a lot. The late-night parting on this trip was not so much but it was not for a lack of trying, Not a party crowd more laid back. Again, still had a great time on Jewel of the Sea

Overall I enjoyed the cruise food was excellent staff was great! The only down fall is the pool areas. If you are looking for fun fun like Carnival cruise you will not get that on this ship it's more laid back and relaxing.

We love cruise life this one was very nice and the staff is very cordial

Good food. Needs a better pool side and a pool where adults can relax without worrying about drowning. Adult pool was too small and too deep.

We had a great time on this cruise as we always do on Royal Caribbean. They provide excellent accommodations and service.

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

I really try to be a positive person, and overall I enjoyed the cruise - but I think it's because of the ports more than anything. I saw a dramatic slip in the general interactions of the crew with guests and the food (not just for gluten-free needs but in general) on Royal Caribbean since I last cruised them on Brilliance of the Seas 2 years ago. Back to Disney Cruise Line in the future for me.

The Jewel is an older ship, but well kept. The crew was fabulous and the food was good, although not terribly creative. Excursions were well planned. Overall I would do another cruise on this shIp.

Amazing cruise! So happy I booked the excursion package, it made booking so much easier!

Love the jewel of the seas! The crew was fantastic! Service was excellent! There is always plenty to do! This was one of our favorite cruises!

On a couple days during the last week of the cruise the entire balcony, chairs, railing, floor was covered in soot - not solidly covered, but a nice spattering. I complained and while at dinner they came and very badly wiped it up. In the late morning I walked out at there was a black hue over where they wiped. I looked at the balconies next to me and below and nothing was done!! What the hell!! I went down to customer service and complained. Latter that day 3pm the crew was out power spraying. Great!! Well the next day the same thing and for the last 3 days of the cruise I could not walk around my balcony because I didn't want to track the black soot into the room. POOR RESPONSE!

This was our first Trans Atlantic cruise and we are ready to do it again. We had 14 days of fun, chit chat with people from different countries, good food and great entertainment. To top it off our stops in Spain were really fun filled and enjoyable. If you are looking for value and great fun then this is it. Royal Caribbean is the best cruise line. The staff on board from Captain and rest of the folks were exceptional.

Happy, fun cruise! Staff was exceptional! Ship was clean, entertainment best.

Great relaxing cruise! Next time, I wouldn't choose to sail for six straight days before experiencing the first port. You begin to get cabin fever after a while. Other than that, it was an awesome adventure.

Embarkation in San Juan was one of the smoothest we've had. The ship is perfect for us. Not too big, clean and well maintained - no complaints. The staff onboard was fantastic. Everyone was super friendly and helpful. The food in the main dining room was just OK. Entertainment we saw was very good. The cabin was excellent. No issues with noise from the jogging track above. Overall this was one of our best cruises.

Cruise staff on the 9th deck were awesome -- always friendly & helpful. Loved being able to open the balcony door to get fresh air in room and hear the ocean at night.

The places visited were beautiful. The ship itself was not customer friendly. The food was awful and the entertainment was minimal.