Grandeur of the Seas Cruise Reviews - Reviews

The Grandeur of the Seas was awesome.  The staff treated us like Royalty, the food was the BEST!  Bermuda was a great destination, clean, friendly, well mannered.  We can't wait to take this cruise again.

Because of the bed this is the worst cruise I have ever been on.  I'd put their bed in the same class as a cheap hotel and if you don't get a good night sleep a vacation can be spoiled big time.

Ben 

Grandeur of the Seas cabin 2088

Wonderful service, food, entertainment and activities  on the ship. Very pampering.Great organization/timing on and off the ship. one additional day was needed. Read your Itinerary very closely. " We arrived Sunday around 3:00 p.m., where Bermuda business, shops etc. close around 6:00 p.m., Monday is the only full day. Headed back on Tuesday at noon.

Should have better  ventilation, suction system for the smoke in the Casino .

First 2 days were horrible due to weather & cabin site.  Next 6 days were very nice.  Grandeur Staff were all great as usual. Especially our cabin steward.  He went out of his way to make everything as nice as possible.

The worst cruise I have ever taken. Service was good.  Nonthing alse good to say about cruise.  Avabality of food  not great but adequate. One and done with royal ships

The cruise was a fine experience, but it helped me realize that I'm just not a huge fan of cruises. I completely understand why people like them, they're just not for me.

This is a older ship and shows in some areas and it's a small ship but I like small. The staff is one of the best we have had over many years of sailing with royal. Would go with this ship and crew.

We left Baltimore on an overcast day in September only to be met with rain, high wind and large waves when we got to sea.  It was a rocky sail to Bermuda, where we got in to port about six hours late. (We wonder if the stabilizers in the bow of the ship were working since one night we would hear a noise like a big motor running and the ship seemed to smooth out but when the noise was gone, the rolling was back). Many got sick, including the crew from what I learned.  The crew that was not sick ended up working many more hours than normal and therefore some of the services suffered, mainly cabin maintenance (it took 2 days to get our shower head replaced).  Also, because of the rough weather, the upper decks, pools and rock wall were closed.  They were only open the last day of the cruise.  The crew was mostly pleasant, the meals good and entertainment very good.  Seems there was always something going on somewhere in the ship, even though a lot of the outside activities were canceled.  There was plenty of seating at the pool for everyone (including the last day when most every one was up and about).   Wish we had more opportunity to enjoy the movie by the pool at night.  The embarkation and debarkation was the best I have experienced in many cruises.  Considering the circumstances, we enjoyed our cruise. 

There was no information on inclement weather going from Norfolk, VA to Bermuda.  8 hours into the cruise we experienced an extremely rough ride, there was no warning about this.  The forward dining room was a mess and very few waiters were around for cleanup.  On the return trip we were told of an impending rough ride and were offered Dramamine like we were going to experience another rough ride.  The return trip was smooth, I am wondering where the bridge is getting their weather information, I don’t get it, they had to know about the Nor Easter.

The next two days the ship had time to clean up from the inclement weather damage but we didn’t see any crew members.  I saw some officers cleaning up on the way back.  I stopped the gruitity myself and others agree that paying for something and not getting what you paid for isn’t right.  We the customer have always tipped accordingly.  If this is going to be the norm it’s unacceptable and several people agreed with us.  The last 5 trips, I noticed a decline in the service and quality of food. 

This time we upgraded and spent more money to have a more pleasurable cruise and it turned out to be the worse, excluding the storm.  Some of the food was not as good as before.  What seems to be is their attitude!  Is the smaller ships always a training ship, so we never get seasoned personel.  I know you get a rough ride once in a while and this is one out of 13 so I’m not letting this be a reason to be bitter.  The last cruise 6 day Bermuda we had a good time but we see poor service.

Language was a real barrier with announcements from the Captain.  If there was a real emergency the language barrier would be a real detriment.

The ship is smaller and older, which meant that there wasn't a lot to do (for anyone between the ages of 20-50) when the weather was terrible and we couldn't go in either pool or even out on the deck.  Most of my disappointment was weather related but this was our first cruise and we spent a lot of time just sitting around reading and relaxing, which was nice, but not what I had expected to do the entire vacation. The outside entertainers were excellent but I found a lot of the cruise-run events to be filled with inappropriate humor, which was disappointing. The accommodations were nice , the service was excellent and we enjoyed the food in the dining room and for the most part the buffet restaurant. The biggest weakness in food was the dessert. They were fancy but not always good.  Dinners were always excellent though and we loved the appetizers. The buffet was always crazy busy with people going in every direction so I found it socially overwhelming but the food was fine. The park cafe food was pretty good and we appreciated that it was open almost all of the time. We would have liked being able to watch more movies but they only ever showed pool side and the weather was so terrible it was impossible to be out there.  We loved Bermuda and despite the weather had a fabulous time there. I wish we could have stayed a bit longer since we weren't able to do anything Sunday because of the weather delay. Overall my husband and I had a wonderful time being alone together and we made the best of the situation but we won't be cruising again anytime soon. I've been telling people the weather was terrible, cruising was nice but not nearly the experience I was hoping for, but Bermuda was amazing and so is my husband.

The title of my review says most of what I felt about this cruise. There were 862 staff on board Grandeur of the Seas. Each and every one of them that we had contact with went above and beyond in their job performance in our consideration. This was the most significant aspect of our cruise in my mind. The weather could not have been better. The four of us ate at Chops Grill twice and truly enjoyed the experience. I was pleasantly surprised at the quality of the meals in the dining room, Great Gatsby.

We were not sure what to expect when we booked our cruise.  The ship met our expectations and exceeded anything we thought about cruises.  The ship was incredibly clean.  The staff bent over backwards to make sure we were happy and pleased and for the most part everyone was pleasant.  The food in the Great Gatsby and the Chops Grille was excellent.  The entertainment was very good.  Our children are going to join us in July 2016 for the Bermuda Cruise out of Baltimore and I am so glad we had an opportunity to experience a cruise. 

This is the second time I have been on this cruise.  Although going to New England in mid September the leave have not yet turned.  The weather was beautiful and the calmest seas ever!  Unlike going to the Caribbean, this cruise is relaxing and the ports are beautiful and have a warm, inviting feeling.  Going in the fall, there are only a few children and the passengers are older.  We had a great time meeting new people and the pool deck was not over crowded (although the weather was warm and great for last minute tan).

I was concerned the first time I went on the Grandeur when I saw how small she was.. but it is probably my favorite ship now! Just did the New England/Canada cruise and it was just wonderful! Can't say enough about the cabin steward Ismael, or our waiter Wilson. They were more than top notch!  All the workers on the ship were SOOOO friendly and nice.  The entertainment was first class, too! Never been a real fan of the shows.. but I never missed one on this ship and they were great, especially the comedians!  The MDR food choices were great as was the prep. Not overly enthused with the Windjammer but it really was ok. The ship is very clean, and there is always something going on,especially in the centrum. Love the idea of that.  The only complaint I have, and it is a big one, was the bed in our balcony cabin. The mattress was so bad that is sagged in the middle, BIG TIME.. and was so hard and uneven. Our cabin steward did his best to correct it, but there was just no fixing it. The don't use the egg crate foam anymore because they cannot sanitize it ( eww)...I ended up on the couch. Yep.. that's right.. a dream vacation and I sleep on a couch.. It was flat and even so it was much better than the bed. My poor hubby had to deal with the mattress. Ismael made up the couch for me every single night and then had to take it apart. He never complained except that he wish he could help me MORE.... They really need to take a look at their bedding. One couple on the ship said their towels were threadbare.. ours were ok.. This was our second time on this ship and will be returning in April.. PLEASE FIX THE BEDDING!!!

Well, we were too early for fall leaves and evidently too late for whales -- no luck with either.  But we thoroughly enjoyed our cruise. Beautiful scenery.   Food was amazing, Cabin attendant was terrific as were the dining staff in the Great Gatsby in the evening.  Frankly, most of the casino staff we had contact with were very unfriendly as were the morning wait staff of the Great Gatsby.  And the front desk staff were hot and cold -- either went out of their way to be helpful or just didn't want to be bothered.  Would we do it again?  Not this particular cruise because I don't think there would be enough to do a second time around; but as far as the onboard experience it was much more positive than negative.  The positives in the staff we had repeated contact with more than made up for the bad apples.  The cruise video is largely a promotion of the ship rather than a memory keeper -- and at $30 BUYER BEWARE!

the retail staff was terrible - they always ran the prize drawings and started sales early too - need to move those sales

the shoppes were lacking onboard too

staff at the R Bar were winderful - the 2 ladies!!!

The staff was phenomenal!! there was always someone around and willing to assist. The special entertainment put on by the crew- outstanding. Only down side was not enough time at the destination. Needed another day to explore beautiful Bermuda

Enjoyed the trip which was not overwhelming with ports of call, but plenty of activities to participate in and excursions available. Loved the Grandeur!  As always the food was fantastic! Missed the late night buffet.  Climbing wall was terrific.  Service was not as pampering as prior cruises but it was not bad by any means.  I'd do it again in a heartbeat.

quiet    caters to "older crowd"      great food in dinning with the best wait staff

limited food on lido     always on time    drink prices a little high   hard to always co-oriniate time with show times

The ship was nice, but not as nice as the Princess one we traveled on last year. The food and food service were excellent. They promoted the casino so much that it got annoying. Several things were charged for,  like ice cream. Internet was ridiculously expensive. Other ships had charges for 15-30 minutes, but on this one, the only choice was $20 a day. The excursions were expensive, so we booked one through Cruises only, and got a better excursion for 20% less. Luggage handling was very rough. They broke two things in my luggage which were in a padded area, including a bottle of detergent, which ruined things nearby. I've never had that happen before. The entertainment shows were very good,and varied,  but they only had one small group worth listening to, and there was no easy listening music in the bars until 9 p.m. Would have liked some introduction to the area we were visiting that wasn't just a promotion of their excursions. All in all, it was a relaxing time, and our cabin was just great. More storage space than we needed, and we really enjoyed our veranda.Cabin service was excellent.