Grandeur of the Seas

Grandeur of the Seas Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

3 out of 5
Verified Review
Grandeur of the Seas

6 Night Bermuda (Baltimore Roundtrip)

Sail date: October 09, 2015

Ship: Grandeur of the Seas

Cabin type: Suite

Cabin number: 8536

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

Not happy with Cheap cruises support, why do I have to submit 150 characters as this is all I have to say on the matter, don't think I will use you guys again.

Ship experiences

Food and Dining

1 out of 5
we linked our my time dining with our other party members but when we got on board they stated you guys put us by ourselves and it took some effort to get things changed. We ended up splitting up our groups into 4 tables and they were not near each other so we could not do the proper birthday and anniversary celebrations as you guys had promised us.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
ship was too hot in the casino, theatre and shop area, everyone was complaining

Cabin / Stateroom

5 out of 5

Ports of call

Baltimore, Maryland

3 out of 5
Was this review helpful? 6

3 Comments

glomarrone    9 years ago

I honestly do not think that 150 characters is too many for someone to sum up their cruise experience.  Sorry that your cruise did not meet your expectations.  I hope that your next cruise goes smoother for you.  It sounds like your complaints are mostly with Cheap Cruises not the cruise line.  I'll bet that my reply to you is more than 150 characters. 

JusMe    9 years ago

You do know this is not the web sit for the booking agent that your not happy with?   Saying here that you will not use them again is useless as it is not their website and they do not read this.

It is unfair to rate the cruise bad because your booking agent did not give you the support that you needed.  They are two different companies that do not have control over the other one,

CrusinTim    9 years ago

It reads to me that your review is primarily based on the bad service provided by your agent and not necessarily the cruise line or ship itself. I do not feel that the 3 stars is warranted for your review of the Grandeur because it sounds as though with only one real complaint (the warmth in certain venues) about the ship, your disappointment lies mostly with your booking agent. 

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