Royal Princess Cruise Reviews - Reviews

Once the ship left the port in Seattle the seas were very rough. The staff made it manageable and easier to deal with. After the seas calmed we were able to go to a couple of ports and enjoy excursions. On the ship the crew and staff made it very enjoyable.

Sailed on this cruise to visit Glacier Bay again, but preferred the smaller vessels that we have recently cruised on. Excellent staff, from the Master down, and we had a great time.

For the most part we had a good time on the Royal Princess. The Medallion app although it seemed glitchy at first seemed to work well to get on and off the ship, order food and drinks and find people you are traveling with and places on the ship. The food was a disappointment though. And although we paid for the premium package we received a bill for a few things that we shouldn't have. We are still dealing with the billing and spending a fair amount of time trying to sort out the billing.

The room steward Sigfred was absolutely the best. Mica was great and rest of staff. Dining room waiters were wonderful

We really enjoyed our Alaskan cruise! The ports were fun and the views were amazing! Ther was also plenty to do on the ship!

overall a bad experience for me and my family you lost us as a customer forever , I have a severe case also of covid 19 and I would like to be reimbursed for my entire cruise nothing on the cruise was as advertised I believe everything done was to just maximize profits to cruise line and door only to get as many guest on the ship as possible and the ship vibrated terribly the hole time it made the room very noisy

We had a great time. The ship should have spent more time in Victoria BC. The excursions were extremely expensive. We only did one in Skagway and it was $300 for a 3 hour train ride.

This was a little underwhelming as far as the ship/medical staff and unorganized and uncaring embarkation process are concerned. However the venues and ports we went to were beyond amazing.

We had a nice time at the cruise ship. The customer service was excellent

Overall, glad to have had the experience of visiting some beautiful places in Alaska and the ship was good, but not up to the standards of other cruise lines we've sailed with in the past. We won't hurry back to a Princess cruise.

Princess was excellent. Staff was hard working and thorough. Everything was excellent.

It was a beautiful experience, a once in a life time opportunity.

It was our first cruise and we liked it . We ate too much and definitely weight! The staff was wonderful . The ports were ok but seemed pretty similar except for glacier bay and Victoria. Wish we had more time in Victoria

This cruise was AMAZING. -The process of checking-in went very smooth. -The communication leading up to the actual cruise was very helpful -Love having the lanyards for easy access to our stateroom and for identification -The stateroom staff personnel was GREAT (Ruel). -Our stateroom crew personnel was available all the time. He kept our room very neat and clean. If I had to rate him on a scale of 1-10, he was a 10+ -The service and servers at dinner was tremendous- Maureen and John -Love the dinner options -Movie choices from within the stateroom were really good -The services set this cruise above ALL cruises

Very good, princess employees had great attitudes and were very helpful.

Had a great time, highly recommend this cruise. The staff is very friendly and prompt with their service. Great experience.

This was our first cruise on Princess and our expectations were far exceeded on food, service, and overall experience. Alaska was absolutely stunning, and it was wonderful to experience it on such a top notch cruise line. We will definitely sail with Princess again!

First of many more cruises to come! I had a lot of fun

Very disappointed with Royal Princess, over booked, changes in scheduled arrivals, asking if we wanted to switch cabins to an obstructed view cabin two days before sailing. The Victoria (Buchart Gardens) was canceled three weeks ahead, we had used our “bonus” excursion money $125 to book the excursion, no money back.. the Juneau excursion cancelled and $239.95 refund is supposed to take 4 to 6 weeks to refund my credit card. One member of our party went on shore in Victoria and a shopkeeper said the Princess has been late every time, not just this cruise.

Overall, a fun experience. Just expect some some good, some bad, and unfortunately some ugly.