Royal Princess Reviews

456 reviews




Contributor Level: Purser
4 out of 5

Ports were great

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Sail Date: / Traveled As: Couple
I thought the ship lacked management. The tour desk was poorly staffed. The people wer knowledgeable however they were not there at the right times. One person should have been at the desk on the days in port. The front desk was poorly staffed not enough help. The internet rarely worked at sea wasted minutes. The managers hours were not posted so you just had to keep checking to see if he was in.

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Contributor Level: Deck Hand
3 out of 5

nice cruise but food need to improve

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Sail Date: / Traveled As: Couple
We enjoyed the cruise but food need to improve ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

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Contributor Level: Purser
3 out of 5

Disappointing

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Sail Date: / Traveled As: Couple
We planned the European cruise for a year and it was supposed to be our dream vacation. But it was so disappointing. We were horrified that my husband was served a dead moth in his salad the first night and we never ate in the dining room again. We were unable to enjoy formal night. Other cruises we have taken had much more to do on the ship and the music on other ships is lively and fun. Princess quality is at the bottom of the list compared to Royal Caribbean, Carnival and Disney.

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Contributor Level: Purser
5 out of 5

Wonderful Mediterranean Cruise

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Sail Date: / Traveled As: Couple
excellent cruise and land excursion, great food and entertainment on ship. marvelous entertainment options thorough out the day, gourmet food available all the time. would like to do more next time for in depth visit on some of the ports

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Contributor Level: Purser
5 out of 5

Awesome Mediterranean Cruise

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Sail Date: / Traveled As: Couple
Love cruising on Princess - This cruise is a must do for anyone that loves cruising. Typically we prefer cruises with more sea days however this allowed us to see much of the Med countries to get a flavor for what we would like to come back and see in more detail.

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Was this review helpful? 5
Contributor Level: Purser
3 out of 5

First Cruise--Some good, some bad.

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Sail Date: / Traveled As: Couple
We're not likely to use Princess again, at least not until we're senior citizen on a budget. We made great moments, but the company is stuck in the past. Cruise lines need to move away from jewelry showings and rigid dinner schedules, toward free wifi and espresso; away from excess entertainment budgets for smoke and mirror performances, toward good quality performers in the lounges; away from 'trivia with the crew,' and toward swimming options to accommodate 4500 cruisers.

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Contributor Level: Purser
5 out of 5

Amazing 7 day cruise

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Sail Date: / Traveled As: Couple
So fun. We wish the cruise was longer. This was our first cruise and an amazing vacation and way to see Europe. The excursions were fantastic. I can't wait to go on another one.

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Contributor Level: Purser
4 out of 5

Incredible Mediterranean Excursion

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Sail Date: / Traveled As: Couple
Excellent overall. A cruise like this is great to explore different countries and islands in a short period of time. I would like to see more accommodations for vegans and healthier options. I would recommend.

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Contributor Level: Purser
5 out of 5

Pretty good

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Sail Date: / Traveled As: Family (young children)
This is our first trip to the area. Most of the places we visited are totally worth the time, but some of the port of call are not that interesting. I also wish Princess didn't alter the itinerary. I was far more excited about visiting Malta and Ephesus than the alternatives. I would have considered going with a different cruise.

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Contributor Level: Purser
5 out of 5

Stunning Experience

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Sail Date: / Traveled As: Couple

We loved our time on the fabulous Royal Princess! The ship is gorgeous and the service was outstanding. The ship is impeccably maintained and offers strong options for bar and restaurant choices, as well as different shops. 

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Contributor Level: Purser
5 out of 5

Amazing European Cruise

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Sail Date: / Traveled As: Couple
Fantastic cruise, we loved all the ports we visited and the fact that we still had 3 sea days. Princess was an enjoyable experience and we thought the food was fantastic.

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Contributor Level: Deck Hand
3 out of 5

Sunny Seas

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Sail Date: / Traveled As: Couple

Mykonos was splendid - absolutely everything I thought it would be. The views were stunning and the people friendly. That can be said of every port, really.

One unexpected delightful surprise was the view coming into Kotor - I didn't know about the fjords - what amazing beauty. Probably the best pictures of the entire trip. As we were pulling in, Captn Bob said we we didn't have anything to do for a couple hours he'd recommend we go out on deck to enjoy the views - best advice ever!

The disappointment (and reason for less than 5 stars) was the ship - the food was not up to past Princess standards and the spa was in too public location. The new layout of the Horizon buffet also negatively impacted the trip - it is hard to navigate. The Lotus Spa should be in a more secluded area - you have to walk through it to get to passenger services, tour desk and other places. It made for an uncomfortable visit rather than a relaxing visit - so much I didn't go as many times as I planned.

 

Ship staff was great - as usual.

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Contributor Level: Purser
4 out of 5

was not happy

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Sail Date: / Traveled As: Family (older children)
The crew and staff were so mechanical , detached and plain place holders / cardboard cutouts I just felt like cattle being moved from feedlot to slaughter house . The first thing that told me me this was going to be a S--t show was the emergency drill . Now after flying halfway around the world , taxing a taxi to the port , clearing immigration customs and going to our room we need attend mandatory safety/lifeboat drill - hold onto your seats kids . everyone was to put down turn off cell phones and pay F--N attention. We went through it as a couple right at the feet of crew members continued to use phones - we had to do it all over again ??? WTF

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Contributor Level: Deck Hand
1 out of 5

Princess - A Nice Place to Die

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Sail Date: / Traveled As: Couple

For starters, we watched an age 60-ish man have a heart attack and die on the Lido deck shortly before leaving Corfu on June 7, 2017. The medical team response time was nearly 15 minutes - this is double the time for biological death to occur post MI (code called @ 3:21PM, 1st call to medical staff @ 3:24PM, med team arrival 3:36PM). Only passengers beginning CPR promptly gave this man any chance of survival.

Operationally, the wait and basic service staff were excellent, yet Princess seems very overstaffed, incompetent and avaricious in management. Examples: One of our excursions and our departure port transfer tickets did not match what was in their own systems, and as documented on-line and in our cruise summary. Of course, we had to make a trip to Passenger services to correct this. We waited just under an hour for our excursion to Corfu as passengers booed the staff in the Princess theater, for the "convenience" of being charged near double mark-up for what these excursions can be purchased for on your own. Excessive charges for minor things like 0.75/min for internet and short shuttle rides. Consistently rude, sexist and inflexible photographer and gallery staff. Even cut off my head in our boarding photo, using a tripod, and having a digital image preview they called "good". Value for the price: < 1 on a scale of 10.

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Contributor Level: Purser
4 out of 5

Princess Mediterranean Cruise has great ports

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Sail Date: / Traveled As: Couple

We enjoyed this Princess cruise primarily because of the great variety of ports included, from Barcelona, Gilbraltar, several in Italy including Sicily, and Greece, including Mykonos and ending in Athens. It was quite hectic because there were only two sea days in 14 nights so there was always a new place to see. Princess has good, reliable service and they are well organized and care about their cruisers. We wish the dining menu at the traditional dining venue had been more varied and exciting, but service was good. The cabin with balcony was nice and we sat out on balcony several times to enjoy the sights and good weather. 

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Contributor Level: Purser
5 out of 5

What a spectacular time in the Mediterranean!!!

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Sail Date: / Traveled As: Family (young children)

This was our first Princess Cruise and our second Mediterranean cruise. (Our first was with Disney). I must say Disney set the bar very high so going into this cruise we had lower expectations but Princess is our new favorite. For starters the ship is gorgeously maintained and elaborately decorated. They overall feel is very upscale from the stunning piazza area to the violinist and piano players are multiple decks to the oak trim and subtle lighting. We are hard to impress but we were! The food in the specialty dinning restaurants was superb! (We could have eaten every meal at the Crown grill just for their steaks and selection of salts!) The cabana couple's retreat message was the best we've ever had. We loved the free pop corn and swirl ice cream while watching movies under the stars on the pool deck. It was magical! The high tea on board was awesome! The specialty coffee card was worth every penny!

The salon service was amazing! The laundry facility was very helpful.

As for the ports of call, we were pleased overall with every stop with the exception of Catagena Spain. It was very boring and could easily be replaced with someplace offering more options but who can complain while on holiday in the Mediterranean right? We just felt for such a small cruise (7 days is not a lot) that time would have been spent better at another stop or extend the Gibraltar stop so we have the option to visit Morocco. 

The only cons we could say was the food in the buffet was hit or miss and the staff in the child care facilities were less than friendly but we are definitely going on another Princess cruise overall it was fabulous. 

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Contributor Level: Purser
5 out of 5

Had a wonderful time

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Sail Date: / Traveled As: Singles/Friends

The ship is gorgous - unbelievable decor and the staff was all wonderful to everyone. Especially of steward Fornandose for room R423 5/17 to 5/27. Great guy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The the size of the ship and mouths to feed the food was beyond wonderful.  

My only issue is the pay as you go internet  was difficult to access, expensive, and  very slow for the cost.  I intend to find another option if I go on another cruse.

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