Disappointed

Royal Princess Cruise Review to Alaska - Inside Passage

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

4.4 out of 5
Verified Review
Royal Princess

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: June 10, 2023

Ship: Royal Princess

Cabin number: GUAR

Traveled as: Family (older children)

Reviewed: 11 months ago

Review summary

Very disappointed with Royal Princess, over booked, changes in scheduled arrivals, asking if we wanted to switch cabins to an obstructed view cabin two days before sailing. The Victoria (Buchart Gardens) was canceled three weeks ahead, we had used our “bonus” excursion money $125 to book the excursion, no money back.. the Juneau excursion cancelled and $239.95 refund is supposed to take 4 to 6 weeks to refund my credit card. One member of our party went on shore in Victoria and a shopkeeper said the Princess has been late every time, not just this cruise.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5
The table wait staff in the buffet area did not always get to the table in a timely manner. We helped ourself to water and coffee (we are impatient).

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Fine

Ship tip

Watch out for changing schedules. We had two out of four excursions cancelled due to ship not getting to the ports on time.

Ports of call

Seattle, Washington

4 out of 5
Hop on Hop off was unsatisfactory.

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Cruise Glacier Bay

4 out of 5
A long way to travel to see glaciers.

Ketchikan, Alaska

5 out of 5
The guided trolly car was great, the driver knowledgeable, fun and answered many questions.

Victoria, British Columbia

1 out of 5
Due to the tardiness of the ship we were not able to see the gardens a previously booked excursion. VERY disappointed.

Disembarkation

3 out of 5
A member of our party was detained due to a passport issue. No one was informed about the issue until the security upon arriving at Seattle confiscated their passports. This should have been investigated before we got on the ship, not after we deported.
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