Norwegian Sun - Reviews

We were scheduled to go on a NCL (Sun) cruise to Cuba but unfortunately our plan was derailed and instead we were offered a deal to good to pass up. Although the destinations that we were cruising to have been places we've already seen- we enjoyed our time both on the ship and off the ship at Nassau and Key West. Not so much at Freeport as there was little to do, beaches were too far away and transportation was an issue due to needing more than 5 to get a taxi ride. The staff on the ship are extremely nice and helpful-despite some language and cultural differences they try their hardest to please. (Sometime I did think they were too smiling and happy though and wished for a bit more human-ness to shine through). We enjoyed spending time talking with the staff and trying to learn more about them as people. They put up with a lot and deserve thank you's and kindness. The food on the ship was good and plentiful, although I struggled to find vegan options and soy/almond milk. I usually pieced together a meal, which usually was salad. I attempted to speak with two staff members about my diet but they did not seem to understand and were not helpful in getting me soy/almond milk for my oatmeal. Next cruise I will make certain to speak with someone ahead of my journey to ensure there are options. The entertainment we experienced was very enjoyable and professional. We were actually very surprised and delighted by the comedian on board. He was very funny both times we saw him and we enjoyed him a lot. I think the only two downsides to the cruise were: 1. the lack of vegan options on the ship 2. Seeing the gluttony of many of the cruisers. So much wasted food and beverages and lack of courtesy cleaning up after ones self. I would definitely cruise with NCL again.

It was the best cruise we have been on. It was our sons first cruise and we had a blast. We will definitely be back.

We had a lot of fun. It was a much needed trip for all of us. We all came back very relaxed and had an amazing time.

A great time to be had minus the housekeeping issues.

Will def. sail with NCL again ..... love cruising !

Great service over all. I had a great time just didn't like how sad my room was

I’m already booked for a cruise with my husband on a Norwegian ship next May. I literally CRIED knowing I can’t get a refund for the future trip. The fact I have to go on yet another trip and waste money on Norwegian is heartbreaking

This was our 1st time on a smaller ship and it was ok. Kids were a little bored.

From boarding (computers down) waiting hours to get on board. The hassle while cruising. Then end with cancelation of Cape Canaveral. It was the worst vacations I ever had.

Was great, would have like a little more option for food on a daily basis.

The cruise itself was enjoyable. We had a tough time figuring how to get off and back on the ship at the Great Stirrup Cay. The elevators arrangements were very confusing plus the signage was conflicting. The sign on the outside of the elevator said one thing but the inside said another. So we went up and down, in and out the elevators several times.

My husband and I celebrated our first year anniversary on this cruise. Everything was exceptional! We will definitely be cruising again with Norwegian :)

I enjoyed it a lot. I wasn’t a fan of the layout of the ship. I didn’t really care for the “dance parties” only because I feel like it was only directed to a specific crowd. I don’t mind the hip hop music but it was a little much. Kind of confusing with the party theme but yet kid friendly? Music was too loud in our room during the white party. The staff was friendly and there was hardly ever a line for anything. The all inclusive island was GREAT. The guy singer in the bar Sunday night was awesome. Also, PLEASE don’t take the chairs away on the front of the ship and on top of the pool area, after like 7. It would be nice to sit down later in the evening and watch the sunset or just relax outside without having to be part of the “party”

This was a nice weekend getaway, but for the extra cost I don't feel you really get "all 5 packages" included. You are really paying extra.

Nice ship, good service. The food could easily be improved. Forget about Freeport as a POC. Pick another place.

The biggest deal was no Cuba. Although this was not NCLs fault they could have chosen better ports. Nassau and Freeport are not destinations I would choose. We only went because of the refund and the 50% off future cruise. This was not the case only 50% of this cruise applied to a future cruise. I went expecting basically buy one get one free. So with port charges and gratuities I would have saved another $350 if I had stayed home.

This was my first time cruising with NCL. I plan to do it again. NCL provided good service and top notch hospitality to its customers.

We've cruised dozens of times before. Even though a smaller ship, perfect for a 4 day cruise. Enjoyed it as much as the fabulous huge RCL ships. It was so refreshing to see female cruise director, comedian, and much of the staff! A whole, new, delightful experience

If you want fun, choose another cruise. There was so little attention paid to activities and entertainment that it made the cruise feel longer than it was while at the same time feeling unsatisfied and disappointed with the time onboard. Food was the worst I've experienced on a cruise and the dessert was, more than once, inedible. I will be sticking to Royal Caribbean and Celebrity Cruises in the future. Thoroughly disappointed with my first time on Norwegian.

Not sure what was wrong here but I went for my birthday celebration and left disappointed. Prior to this I was very favorable NCL past guest - no longer after this cruise. I will probably not cruise NCL next time. Maybe never again. They really blew it . I had a terrible guest experience.