Norwegian Sun Reviews

1234 reviews




Contributor Level: Purser
4 out of 5

great fun

Verified Review
/
Sail Date: / Traveled As: Couple
Had a great time, beautiful scenery. food was great. enjoyed all of the tours and was very relaxing. This is the second time we have done this cruise in the last two years, and we would definitely recommend this to anyone. NCL is a great way to cruise and the freestyle dining is great.

Read more

Was this review helpful? 4
Contributor Level: Purser
5 out of 5

Great Cruise with Norwegian--Excursions/ports (Icy Strait Pt) need to be tweaked

Verified Review
/
Sail Date: / Traveled As: Couple
The entire time spent of the Norwegian Sun was worth it!--Freestyle dining is the way to go--They take the time to cater to the customer--I would highly recommend them! ---The towns, Juneau, Skagway, Ketchikan are all unique, yet the same in many ways--catering to the ships that dock there. Drop/replace Icy Strait Pt!

Read more

Was this review helpful? 1
Contributor Level: Deck Hand
3 out of 5

Great stops. Terrible Service

Verified Review
/
Sail Date: / Traveled As: Couple
great stops. mediocre food. bad service. alaska is great and worth visiting but pick a different operator with a similar itinerary. I do not recommend going on Norwegian because if anything is messed up, they will not help you.

Read more

Was this review helpful?
Contributor Level: Purser
5 out of 5

Most Amazing Trip

Verified Review
/
Sail Date: / Traveled As: Couple
Would do it over and over again. The beauty of the lands that we visited were clean and ready for business. A person could find that special gift at any port that they were searching for.

Read more

Was this review helpful? 2
Contributor Level: Purser
3 out of 5

VERY DISAPPOINTED!!

Verified Review
/
Sail Date: / Traveled As: Singles/Friends
Last BIG trip of my life & celebration of 60th b'day. Fixed income doesn't allow big trips much. I'm more than willing to accept donations. HA! ;-) Glaciers were the best part for me; Gorgeous & very interesting. Disappointed with ship, food (bland & little menu variation), and service. Aroused after midnight for "life raft maintenance?" which was directly under my stateroom. Called to inquire & treated rudely. FELL due to stateroom's balcony wheelchair ramp not secured to floor & FRACTURED a toe, not to mention bruised & sore everywhere else. Ship is old & overpriced for its age & lack of amenities. Only ONE 110 plug for entire balcony "accessible" stateroom. NO plugs beside bed. Was told this would be upgraded in April 2018. I suggest reading my entire review. Thanks for reading & I hope you have a much better cruise.

Read more

Was this review helpful? 1
Contributor Level: Purser
5 out of 5

Awesome Alaska Cruise

Verified Review
/
Sail Date: / Traveled As: Couple
We enjoyed our cruise and entire staff was great. It was very enjoyable seeing the ports we had not been to before. The use of the beverage package and specialty restaurants was an added treat.

Read more

Was this review helpful?
Contributor Level: Deck Hand
3 out of 5

The Sun went down

Verified Review
/
Sail Date: / Traveled As: Couple
Never again! This SUN is not shining anymore. August is one of the most rainy part of the year, but this is not the result. The ship is shaking without waves. The food is boring and tasteless. Our cabin was noisy and the bed was bad.

Read more

Was this review helpful? 1
Contributor Level: Purser
5 out of 5

Had a great experience. Enjoyed !

Verified Review
/
Sail Date: / Traveled As: Couple
had a great time. definitely recommend to anyone. in past we did Norwegian cruise for Norway. we will try to do another cruise in different location in near future.

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Alaska cruise on way to Seward

Verified Review
/
Sail Date: / Traveled As: Singles/Friends
Cruised Alaska with my elderly father. Don't miss glacier bay, and head north to Anchorage after. Be sure to have alternative plans for rain days if you don't like getting wet.

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

The Most Awaited Sun Cruise

Verified Review
/
Sail Date: / Traveled As: Couple
We enjoyed our Norwegian Sun cruise, especially the friendly and energetic cruise. The food was great too, especially the Le Bistro & Cagney's. Everything was nice.

Read more

Was this review helpful? 2
Contributor Level: Purser
4 out of 5

Excellent Experience

Verified Review
/
Sail Date: / Traveled As: Couple
Excellent cruise with astounding views of glaciers and mountains. Highly recommended although I would go in May or June when there might be less rain.

Read more

Was this review helpful? 2
Contributor Level: Purser
5 out of 5

First Cruse

Verified Review
/
Sail Date: / Traveled As: Couple
This was my first cruse. It was very good over all. I had a great time. Food was amazing and the service was second to none! I would suggest this cruse to everyone. The staff could not have been nicer!!

Read more

Was this review helpful?
Contributor Level: Purser
4 out of 5

a True Nature Experience

Verified Review
/
Sail Date: / Traveled As: Large Group
Very relaxing and fun-filled. The time spent on the Ports were very limited making everything a rush. The embarkation and dis-embarkation on all ports were all efficient and made easy.

Read more

Was this review helpful? 2
Contributor Level: Purser
5 out of 5

Fabulous Alaskan Cruise

Verified Review
/
Sail Date: / Traveled As: Couple
We would do this cruise with NCL again in a heartbeat! The cre of the Sun was professional in every way. Our expectations were met and exceeded. The Freestyle Cruising with flexibilty in eating places and times was ideal for giving us the choices that made everything very relaxed for us.

Read more

Was this review helpful? 4
Contributor Level: Deck Hand
3 out of 5

Excellent nature view

Verified Review
/
Sail Date: / Traveled As: Family (young children)
The nature view is priceless. We all enjoyed with the family and friends. The buffet place does not provide much variate through the 7 days period.

Read more

Was this review helpful? 1
Contributor Level: Purser
5 out of 5

Norwegian Sun 7 night Alaska Cruise

Verified Review
/
Sail Date: / Traveled As: Singles/Friends

We had a great time.  The staffs are very attentive, ship was clean, hats off to their housekeeping staff.  We enjoyed the food from the buffet, in the dinning room and at the specialty restaurants.  The wait staff at all the restaurants were very accommodating.  We participated in many activities and find the shows entertaining.  The view of the glacier was magnificent!  Would do it all over again.

Read more

Was this review helpful? 7
Contributor Level: Deck Hand
3 out of 5

staff review

Verified Review
/
Sail Date: / Traveled As: Couple

My favorite part of the cruise was Alaska and discovering its beauty.

I was disappointed in the unfriendliness of the entire staff...except for one employee.  Deo, our room attendant was wonderful.  He called us by name from day 1 and got us a different pillow because my husband has neck issues.  Norwegian Sun  did not make a positive impression on me due to the lack of helpfulness and friendliness of its staff.

Thank you for listening and hope it will help to make a positive difference.

Read more

Was this review helpful? 3
Contributor Level: Deck Hand
3 out of 5

Disappointing ship

Verified Review
/
Sail Date: / Traveled As: Couple

The scenery through Alaska was amazing!  The ship was disappointing.  We found quite a few of the bartenders and front desk personnel rude.  The food in the buffet was tasteless, the Dazzle seating was stained and cushions crushed down to the springs in the seats.  The windows throughout were dirty and streaked so not easy to see out.  The activities were very minimal.  We watched videos of the Sun ships and they were superior compared to our trip.  This is our first cruise and it can only get better from here.  We ordered the romance package also and didn't get the roses because they said they couldn't get fresh ones for us and the cake was left in our room thinking they forgot to serve it to us and no silverware to eat with.  

Read more

Was this review helpful? 1
Contributor Level: Deck Hand
5 out of 5

Alaskan Cruise

Verified Review
/
Sail Date: / Traveled As: Singles/Friends

The cruise, excursions, and food were great.  Plan on future cruises and no plans for right now.  Will book again however by booking with United, Norwegian had some issues showing my transfers, and I was the principle owner of the account I was listed second and my name did not show on the transfers.

Read more

Was this review helpful? 2

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.