We enjoyed ourselves, a little disappointed regarding ship service. ATM down, toilets malfunctioning, our bank card didn't want to do business with ship charge procedures, and we were tired of constant empty apologies for the inconvenience.

Item: Norwegian Sun
Rating: 3.5
Author: denisedecourcey

Norwegian Sun Cruise Review to Panama Canal, Central America

denisedecourcey

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.5 out of 5

Verified Review

18 Night Panama Canal: Mexico & Costa Rica (Miami To Seattle)

Sail date: April 01, 2024

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 0006

Traveled as: Couple

Reviewed: 18 days ago

Review summary

First time cruisers, start with Norwegian, so you won't be disappointed. We are spoiled by Royal Caribbean. Price is very good.

Embarkation

4 out of 5

We carried our bags off ship, went straight to transportation.

Ship experiences

Food and Dining

3 out of 5

We expected a little more, like fruit prepared and ripe, pineapple and watermelon, coffee not offered anywhere except dining areas, not coffee pump stations available (even in morning). Dining room was good, buffet boring, yet there was always a place to get food 24/7. I was looking forward to Salmon, it was only offered in specialty dining and appetizer items. Royal Caribbean has spoiled me.

Onboard Activities

2 out of 5

Very limited and extra cost very disappointing.

Entertainment

3 out of 5

Mediocre at best, again we were spoiled from Royal Caribbean.

Service and Staff

4 out of 5

Very good except for guest services constant empty apologies.

Ship Quality

4 out of 5

We like smaller older ships, layout strange but navigatable.