Norwegian Jewel Cruise Reviews - Reviews

We had a wonderful time! The children enjoyed all the on board activities. The staff was friendly and helpful

Beautiful scenery. Something checked on my bucket list and many lovely photos to capture the picturesque views. Very rainy, two of three ports were just down pours. The on-ship glacier viewing was the best. Tour to Mendenhall Glacier disappointing. Can't get close and the down pour was miserable. 12 ft of rain per yr so the chances will be high that you'll experience that too. Felt privileged no rain during the on-ship glacier viewing as that truly was the highlight. Loved the White Pass/Suspension Bridge tour by bus, as well as the bus tour by coach from Seward to the airport. I could've skipped the nature center as it was a down pour again and a muddy mess. Loved the staff, from the "Happy-happy-washy-washy" guy in the buffet to Stefan our solo cruise coordinator, to my cabin steward Benjamin. All just fantastic. The spa could use an extra person at the counter to take and return cards for the limited 100 people going in and out of the thermal spa. Hated waiting for that when it was such a simple transaction and complicated things happening ahead of me. Should be a better, automated, check in/out swiping system. Stefan coordinated our solo events. He booked restaurant reservations for the standard dining rooms (tough to get into specialty so book before the trip), and held a row for us in the Stardust Lounge for entertainment which I loved. Had a special champagne and cheese set up for us on the last night and took a group pic behind the Captains area where all the action is. Very cool. He also provided a cake and champagne to celebrate the b-day of one of the guests' husband who died a yr ago. She had been on the Jewel several times with him and it was very emotional for her. I have never seen anyone do anything like that on a cruise. Not only will she be a customer for life, but NCL is #1 with me now. I just know the food isn't very good, but I don't go for food so its all good with me. If I have to pick between good staff and food, I'll always take good staff/service. Thank you for letting me provide input.

This cruise on the Jewel was to celebrate our 50th anniversary. It was an awesome celebration! The length of the cruise was perfect. The ports (especially cruising Glacier Bay) were all unique and enjoyable. The on-board entertainment was varied and excellent. We also felt that we received great value from the drink package we purchased. Our room steward and the dining staff were all very personable and attentive. Great cruise!

The cruise was wonderful. The weather was typical for SE Alaska, and that was a bummer. Possibly a July or August cruise would have better weather.

Great time. Overall we enjoyed the trip better than our 2009 trip.

Alaska is a must-see cruise and this one-way allows you to spend more time at each area and enjoy the beauty more.

Cruising is the way to go! This was the second time we cruised to Alaska. We left the itinerary to the experts who took excellent care of us. I always say I love to be waited on, no cooking, or cleaning and great entertainment.

Alaska is so amazing, and we really enjoyed the senary, and seeing all the wildlife. God is such an incredible creator.

Alaska never disappoints. The journey is the highlight. The excursions have become very expensive and sometimes contrived. Enjoy the calm waters, the beautiful scenery and the ship itself. Even though the weather can be uncooperative, the trip is outstanding!

We had fun and saw a lot of beautiful scenery. We were lucky the ship was less than 50% occupied, shorter lines and fewer people. That's why we chose the first cruise of the season.

The cruise was generally great but could have been better. The main issues were at both ends of the crise, embarkation and disembarkation. We really enjoyed the time on the cruise ship.

As an NCL regular it was just okay because of the few things I mentioned earlier. Hopefully our next NCL venture will be back up to expectations.

Disappointed in this cruise. Just not enough to do that didn't cost extra. Very hard to figure out was what included and what was not included when booking.

This is the 2nd NCL ship we had awful food on of 4 cruises. We still like cruising but I think they should let u know what style of cooking the chef will mostly be making before u book so u can decide if u want a diff ship as I hate curry and also count eat most meats as they were so dry and I have choking issues and the same gravy for every meat every day not acceptable. Some ports were disappointing and the lack of excursion options and avavilability not acceptable for what u pay to go on a cruise. We have never tried another cruise line but are now considering just that!

Cruising is a specific kind of vacation which allows you to visit a variety of places without the added burden of changing hotels. NCL Jewel was comfortable, friendly, and served its purpose of safely bringing us to a variety of places in the Mexican Riviera. I would recommend this itinerary.

The cruise was excellent, only complaint we have is the location of our so called ocean view cabin !

The most disappointing thing about this cruise was did not tell us that we had to contact Norwegian Cruise line before 100 days prior to receive the promised buy one, get on free air transportation to & from Panama & San Diego. Nor were were we able to purchase ride from the airport to the port and the port to the airport in San Diego.

Read the above items but disappointed enough that I will not be cruising with NCL in the future

Great cruise except for disembarking. That was a disaster.

Very good overall experience. Needed a little more time in Bonaire. Advertise the Donkey Sanctuary for a tour.