Great Alaska Cruise with Room to Improve

Norwegian Jewel Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 15

Overall rating:

3.5 out of 5
Verified Review
Norwegian Jewel

7 Night Alaska Inside Passage Southbound (Seward To Vancouver)

Sail date: May 08, 2023

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 11580

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The cruise was generally great but could have been better. The main issues were at both ends of the crise, embarkation and disembarkation. We really enjoyed the time on the cruise ship.

Embarkation

1 out of 5
The embarkation was very disorganized. We booked 9 AM shuttle bus but were unable to get on bus until after 11 AM.

Ship experiences

Food and Dining

4 out of 5
The specialty restaurants Steak House and Le Bistro were really fantastic. The buffet Garden Cafe was good too. The main dining room was fine, but Chin Chin was the worst.

Onboard Activities

4 out of 5
There are a number of activities, but we did not participate in much. The fitness center was good, but a little too crowded.

Entertainment

3 out of 5
We went to one stage show, which is great. The others are not very interesting.

Children's Programs

No children with us. The children's programs made much noise, and our cabin were unfortunately underneath the children's academy.

Service and Staff

4 out of 5
Most staff members were very professional and friendly.

Ship Quality

4 out of 5
Generally good.

Cabin / Stateroom

4 out of 5
General comfortable in a sizable cabin. However, the equipment was out of dated, and even no enough electric outlets.

Ports of call

Seward (Anchorage), Alaska

1 out of 5
Very unorganized from Anchorage to Seward

Cruise Hubbard Glacier

4 out of 5
No excursion available for Hubbard Clacier

Icy Strait Point (Hoonah), Alaska

3 out of 5
Had excursion but not impressive

CRUISE ENDICOTT ARM & DAWES GLACIER

2 out of 5
Did not get close to the glacier, disappointed!

Juneau, Alaska

4 out of 5
Had excursion to the glacier and gardens, impressive but not amazing

Skagway, Alaska

5 out of 5
Took train excursion all the way crossing the board, worth the trip

KETCHIKAN (WARD COVE), ALASKA

4 out of 5
Have a cruise excursion to the light house on a raining day, very interesting

Cruise Inside Passage, Alaska

3 out of 5
No excursion offered.

Vancouver (Canada Place), British Columbia

3 out of 5
The bus excursion to the airport was average.

Disembarkation

2 out of 5
The disembarkation was okay, but the bus excursions to the airport was disorganized and the staff at the bus boarding area were very rude.
Was this review helpful? 15

5 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

AuntPinkie    1 year ago

Appreciate your detailed feedback. Glad you enjoyed your Alaska.

javawoody    1 year ago

Appreciate the feedback

Gwbigdog    1 year ago

Thanks for sharing

cruising2004    1 year ago

Thank you for sharing your cruising experience.

Other reviews of this sailing