Norwegian Jewel Reviews

1964 reviews




Contributor Level: Deck Hand
4 out of 5

September Alaska Cruise

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Sail Date: / Traveled As: Couple
Great locations, had fun in the ports, room was clean and staff was very friendly. Food was ok, drinks were decent. Overall, i had a fun time but a 5 days cruise would have been good enough for me.

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Contributor Level: Purser
3 out of 5

Worst vacation ever

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Sail Date: / Traveled As: Family (young children)
Overall this trip was a HUGE disappointment. Norwegian sucked and we will NEVER cruise with them again. And Cheap Cruises was also incredibly disappointing. We called many times after our initial booking - they were horrible about getting back to us. Won't be using them ever again either.

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Contributor Level: Purser
5 out of 5

Alaskan Trip on the Jewel

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Sail Date: / Traveled As: Family (older children)
The best thing I can say about the cruise is that once we left the ship we talked for 3 days about wishing we were back on the ship and doing the cruise again!

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Contributor Level: Purser
2 out of 5

Wonderful itinerary, awful ship

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Sail Date: / Traveled As: Couple
Ports of call were great, and highly recommended. But you should absolutely go see them on a different ship from a different cruise line. The NCL Jewel features below average entertainment, terrible staff, even worse food, on a beat-up, dirty ship.

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Contributor Level: Purser
4 out of 5

Fantastic Alaska Cruise on the Norwegian Jewel!

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Sail Date: / Traveled As: Couple
The only reason we took points off is because many things felt very nickel-and-dimey. Lots and lots of fees. We're not sure we would book Norwegian again. I am also upset that I did not realize that I could have gotten a discount as a Caesars Platinum member....

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Contributor Level: Purser
4 out of 5

Nice ship. Captain very personable.

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Sail Date: / Traveled As: Couple
Nice sized ship. Great ports. This itinerary gives you less tie in each port but brings you back to Seattle. I though it was perfect. Would love a bit more time in the Glacier Bay.

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Contributor Level: Deck Hand
3 out of 5

Room for Improvement

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Sail Date: / Traveled As: Family (older children)
Just okay, watch the fees and the cost for drinks. Both are outrageous. Not a horrible experience, but not a great one wither. First time, last time NCL cruiser.

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Contributor Level: Purser
5 out of 5

Great Cruise

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Sail Date: / Traveled As: Couple
Overall we enjoyed this cruise tremendously. The glaciers were fantastic. We will never forget the best part was when we watched the Dawes glacier from our balcony and then went to the Tsar and were seated right at the back of the ship. Loved that whole night.

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Was this review helpful? 3
Contributor Level: Purser
4 out of 5

nice

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Sail Date: / Traveled As: Couple
Drinks are extremely overpriced. Complimentary food is ok, charged food isn't worth it. Entertainment is mostly nice .Best and hardest working guy on the cruise by far is Richard.

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Contributor Level: Purser
5 out of 5

Excellent in all the aspects thanks

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Sail Date: / Traveled As: Couple
Nothing bad to say the organization and conduct of the cruise has been simply perfect. Crew has shown a professional skill the is rare to find around. As I am an old Merchant Navy Captain, former Navy Seal, and actual Experimental Flight Test Engineer, professionalism is one of the first things I am going to look for in any activity of my life.

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Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Very nice Alaskan cruise

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Sail Date: / Traveled As: Singles/Friends
I am happy with my cruise experience. It was nice to be away from busy stressful routine and be pampered for a week. Sometimes this matters more than visiting or seeing. I just loved the friendly smily staff and all the entertainment and effort they put forth to make us feel at home and we truly called it a welcome home when coming back from walking all day in the cold.

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Was this review helpful? 6
Contributor Level: Purser
4 out of 5

Relaxing Trip.

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Sail Date: / Traveled As: Couple
Overall a relaxing cruise. Friendly and relaxed crew and passengers. Food quality and restaurant service was generally below par except for Cagney's and Le Bistro. Staterooms need upgrading but are clean and comfortable. On-board retailing was overdone. Ports have become too commercial and lost some of their charm, too bad. But, Alaska is still incredibly beautiful.

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Contributor Level: Deck Hand
5 out of 5

Excellent Alaska Sawyer Glacier Cruise

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Sail Date: / Traveled As: Couple
Excellent Cruise strongly recommend for everyone! After seven nights we don't feel to leave the ship. The ship had several staff every where in the ship. The variety of food and drinks and entertainment through out our stay.

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Contributor Level: Purser
4 out of 5

Beautiful scenery, wonderful people, great trip

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Sail Date: / Traveled As: Couple
We so enjoyed our first-ever cruise. Everything and everyone on board made the trip so special. The only negative was the high cost of the shore excursions. They were tremendously expensive for what they offered. We can't recommend Norwegian, your staff and "Freestyle Cruising" enough to our friends.

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Was this review helpful? 7
Contributor Level: Purser
5 out of 5

Fantastic Alaskan Cruise

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Sail Date: / Traveled As: Family (older children)
Wonderful trip. The crew was spectacular, the excursions we chose were a good fit for our family. I would highly recommend this trip. We all felt the Alaskan ports were similar. It's the excursions at each that made them fun.

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Was this review helpful? 4
Contributor Level: Purser
3 out of 5

Disappointing

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Sail Date: / Traveled As: Couple
Always heard cruises were great. Food was ok, but nothing to write home about. Entertainment was fair at best. Ship seemed very crowded for its size. Everything on the ship seemed like a sales pitch. Would not do this again.

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Was this review helpful? 3
Contributor Level: Deck Hand
5 out of 5

Excellent Alaskan Cruise

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Sail Date: / Traveled As: Couple
Overall a great experience and good cruise. Food selection was great as well as beverages. Due to bad weather we couldn't see teh glacier. However, the overall experience was great.

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Contributor Level: Deck Hand
2 out of 5

Very Disappointed!

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Sail Date: / Traveled As: Couple

As long time members of NCL's Latitudes program we were very disappointed with this cruise.   When we first went down to our stateroom once on board, we encountered the crew working on a plumbing problem a few doors down from our stateroom.  As you can imagine, it is not a pleasant smell and we could not use the toilet in out stateroom so first impressions were not good.   

The food quality on this ship was poor at best.   The only couple of good meals we had were at the specialty Teppynaki restaurant and the Azul main dining room.  Sushi was similar to what you get at a grocery store so don't bother.   Drinks were so so as well as bar service.   

A couple of redeeming points on this cruise was our cabin steward and the ships show band.   Both excellent.   The overall entertainment quality was poor to just plain bad.   Thank goodness the ships show band performed in a couple of venues outside of the main stage events.   

Why the ship would allow people in and out of the karaoke rooms during a performance is beyond my comprehension!   Very disruptive to the people trying to enjoy the show.   (Fyzz Lounge). 

The views on the cruise were spectacular!

Needless to say, we won't be back on NCL.   

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Contributor Level: Purser
3 out of 5

Ladt-minute adventure

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Sail Date: / Traveled As: Couple

This was our first time to book a bargain last-minute cruise at the lowest possible price.  We booked an inside guarantee cabin , a real rock-bottom price.  We got what we paid for--a "tiny house" on deck five.  Though hard to move around in, the cabin had plenty of storage and was clean and comfy.  The stateroom attendant Primus was outstanding.  We found that all the crew was friendly, couteous, efficient and hard-working.  The ship itself was well-maintained if dated.  It is scheduled for a renovation soon.  Food on the ship was just OK.  Specialty restaurants were better than the complimentary ones, though pretty expensive.  I did like having many venues for dining.  Our favorites were the main dining room for breakfast and lunch.  The itinerary included brief stops in three ports.  We didn't do any excursions since we had been there before.  Entertainment on the ship was quite good, especially their Cirque performance.  The stage and technology needed updating.  We were treated royally by the Park West staff.Overall, it was a good getaway at a reasonable price.  We will sail Norwegian again on a newer or a renovatedship.

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Contributor Level: Deck Hand
1 out of 5

Horrible food and hidden charges

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Sail Date: / Traveled As: Family (young children)

The food is horrible and was repeated all 7 days they have hidden charges 12.99$ every days for each person as a service charge the drink packages are good but that down not include tax the sailing was smooth I would give 0 stars if I had that option

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