Good Value Cruise

Norwegian Gem Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 113

Overall rating:

3.5 out of 5
Verified Review
Norwegian Gem

19 Night Panama Canal Eastbound (Los Angeles To New York)

Sail date: January 27, 2019

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10632

Traveled as: Couple

Reviewed: 5 years ago

Review summary

My husband likes to find value cruises and as Panama Canal trips to this was good. We also liked that it ended in NYC as we wanted to stay there a few days. We would not go on the Gem again but like Norwegian because of the perks they include in the room packages if you buy at the right time.

Embarkation

4 out of 5
Easy to get a Lyft from LAX to the port

Ship experiences

Food and Dining

3 out of 5
The complimentary food was mediocre. In some cases like with my rueben at O'Sheehan's and stroganoff in the dining room, they were really bad The food in the specialty restaurants was good.

Onboard Activities

4 out of 5
The had a bridge director and sanctioned duplicate on all the sea days. We loved that! Plus it was easy to hook up with other card players. The 8 table card room was full all the time. We used the jacuzzi's and water slide and walked on 7 every day. We also used the fitness center and I went to many 5 p.m. Stretch classes.

Entertainment

3 out of 5
Carol's Kings and the resident singer/dancers were VERY GOOD. The other acts were not too exciting. They had karaoke which was fun, but it was a terribly untalented group of passengers. Brad Stevens was very good, but got repetitive over 19 days.

Children's Programs

One of the great things about the cruise is there were very few kids on board.

Service and Staff

4 out of 5
Our steward was okay. We had laundry issues; they ruined a blouse and we lost one under garment and got someone else's sock (which we returned). I also couldn't get her to leave the wastebasket where I preferred it to live. Mostly the staff were very good - always tried to be helpfu.

Ship Quality

3 out of 5
The Gem is an old ship and had deferred maintenance. It really needs painted. There was also railing on 7 that was patched with ply wood.

Cabin / Stateroom

3 out of 5
It was smaller than we expected but it functioned fine. I really missed having a make-up mirror (they didn't have any on the ship) and the one nightstand was really tiny. There are not any drawers at the end of the bed like we are used to. The TV is tiny There was no DVD player. When they retrofit they should replace the painting with a larger flat screen TV. The TV stations options were very few and they charge for movies (unlike Holland).

Ship tip

Take a power strip - there is only one outlet. The Wi Fi worked well - we got 250 minutes in our package and made them last the entire cruise.

Ports of call

San Pedro (Los Angeles), California

3 out of 5

Cabo San Lucas, Mexico

5 out of 5
Loved it. Go parasailing. You can do alot of activities right off the boat for pennies on the dollar.

Puerto Vallarta, Mexico

4 out of 5
We met friends there. Great walking and views.

Manzanillo, Mexico

3 out of 5
commercial port

Puerto Quetzal, Guatemala

4 out of 5
We did a ship tour. It's hot in Central America but the safari was fun.

Puerto Corinto, Nicaragua

3 out of 5
We stayed on the ship.

Puntarenas, Costa Rica

4 out of 5
We did a ship tour - aerial tram and nature walk. Once again -hot but fun.

Panama Canal Transit

4 out of 5
The canal itself is not scenic - very industrial -it need a good public art program. The lakes and waterways are fine. My husband really liked seeing how the locks worked.

Cartagena, Colombia

4 out of 5
We took a $5 group cab to the old city and walked around - found a cafe with good WiFi. It is interesting but the street vendors are too aggressive.

Santa Marta, Colombia

3 out of 5
Not much to see or do. We bought a hat from a nice lady.

Oranjestad, Aruba

5 out of 5
Loved it. Bought a sailing and snorkeling tour off the ship at Palm Beach. Got another $5 ride there. It's gorgeous.

Willemstad, Curacao

4 out of 5
We bought Cruises Only jeep tour and were out all day. We say the whole island which is not as commercial/resort oriented as Aruba. It was rough and tumble. It included some good snorkeling. Lunch was on us so we might have overpaid for the tour.

Kralendijk, Bonaire

5 out of 5
Another beautiful island. All the boat tours and car rentals were sold out so we rented a golf cart for about three hours. It was fun - we stopped to snorkel. I bought some beautiful jewelry from a local artist in the tents outside the port.

New York, New York

3 out of 5
You gotta love and hate NYC. I have lived here and visited many times. It is CROWDED. Unfortunately the ship docked on the Friday of a holiday weekend, so it was extra busy. Shows were sold out, nothing good at TKTS. You can always find things to do.

Disembarkation

1 out of 5
Norwegian didn't load the luggage by the correct colors, which caused the longshoremen grief and then they let off passegers whose luggage wasn't there and that started a back-up at Customs which grew to over two hours by the time we got off at 10:45. We were in lines until after 1 p.m. It was horrible.
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