MSC Divina Reviews

3.7 out of 5

811 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (250)
  • (273)
  • (142)
  • (79)
  • (67)

Traveler Type

Cabin Type

Cabin Number

Destination

Sorted by
3.6 out of 5

Blonde Airhead Ship by Cruisingpeg

Verified Review
/ Sail Date: / Traveled As: Couple

We made the best of this cruise by enjoying the ports and the other cruisers we met onboard. Everyone we spoke to had the same feelings that we did about the food and staff. Almost everyone removed the tips from their cruise.

Read full review

Was this review helpful? 2
1 Comment
3.1 out of 5

Very very ordinary cruise with MSC - Caribbean destinations beautiful by Haitch

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Whilst we selected MSC because the ship looked modern and luxurious, it was quite cramped and badly understaffed meaning service was almost non-existent. The food was very ordinary and availability was limited in hours, locations and variety.

Read full review

Was this review helpful? 1
1 Comment
4 out of 5

ENJOYED VERY RELAXING by MICHAELWKELLLER

Verified Review
/ Sail Date: / Traveled As: Couple

RELAXING GOOD FOOD AND ENTERTAINMENT POOR DRINK PACKAGE

Read full review

Was this review helpful?
2.8 out of 5

Service was horrible. by jensen1493

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The service and the food was horrible. Very disappointed.

Read full review

Was this review helpful? 2
2.5 out of 5

Disappointed :( by rjean123

Verified Review
/ Sail Date: / Traveled As: Family (young children)

We have traveled on many cruise lines. This one is by far the worst and we will never cruise with MSC again!

Read full review

Was this review helpful? 2
3.8 out of 5

Great Caribbean Cruise + Mixed Feelings with MSC by andredibrava4

Verified Review
/ Sail Date: / Traveled As: Family (older children)

MSC Divina is a beautiful cruise ship with many things to do onboard. There is several pools and hottubs around the ship and you are bound to find a spot anytime. Many activities I had not seen before like Bowling, 4D Cinema and F1 Simulator (Get a fun pass specially if you have kids. Otherwise it can get expensive) for the kids and adults to enjoy. Food was average as I have been on other ships were better options and quality. Avoid Guest Reception at all cost because they don't care to make your process easier and smooth. Photographers were great and friendly. Avoid Photo Shop on last night of cruise. Overall it was a great cruise.

Read full review

Was this review helpful?
4.2 out of 5

Wonderful Holiday by babinwebster

Verified Review
/ Sail Date: / Traveled As: Couple

Wonderful way to spend Christmas. Our waiter JR was amazing and service in the diningroom was great everynight. Not all guests had the same experience and we heard alot of angry guests but we had above average staff waiting on us. Entertainement was top shelf. Have not seen such wonderful dancers on a ship. I wish shows were longer but they were great. One night was barely 1/2 hour. No show on the first night was a disappointment. Did not miss not having a comedian or extra shows. Lounge musicians were great too.

Read full review

Was this review helpful? 5
3.7 out of 5

Great Ship by Gray2

Verified Review
/ Sail Date: / Traveled As: Couple

The ship was beatiful and super clean. The music every where was awesome and the cabin experience the Fastastica was worth it. Will go again however will do a little things different next time like closing our cash account before we get off and do local excurtions next time. The food was not the best average at best was super suprise about this was expection REAL ITALIAN food got average American food.

Read full review

Was this review helpful? 1
2 Comments
4.6 out of 5

Beautiful Ship - needs to work on some organizational issues . by KarenCarp

Verified Review
/ Sail Date: / Traveled As: Couple

This was my first MSC Cruise. The price was hard to pass up for 10 days , balcony room, with limited drink package. Ship was gorgeous . Needed more dining room and bar help. Food was better on buffet than dining room. Dining room was way too packed and loud...low ceilings . Entertainment in bars was ok. Not much variety in theater, but talented people

Read full review

Was this review helpful? 10
1 Comment
3.3 out of 5

Jeckel and Hyde cruise by garaldcarr

Verified Review
/ Sail Date: / Traveled As: Couple

First cruise last year on Divina was one of our best. This cruise was probably the worst. Know before you go. Check with your travel agent or online sources before you sign up for this one. I hope this was just one of those fluke things and MSC returns Divina to the original splendor we enjoyed.

Read full review

Was this review helpful? 7
4 Comments
3.2 out of 5

Beautiful ship, smelly, lousy entertainment by bluesmichelle

Verified Review
/ Sail Date: / Traveled As: Couple

Its a beautiful ship wit a nice crew, good but not stellar food. The smell of sewer gas was all over and unexplained. Our balcony cabin was smaller than on other ships but adequate. The live music was awful and amateurish, and the theater productions were supported by taped music which we found tasteless.

Read full review

Was this review helpful? 4
2 Comments
3.5 out of 5

Great bargain, but somewhat disappointing. by AAC323

Verified Review
/ Sail Date: / Traveled As: Large Group

Heard from others in our group, who were on other MSC ships, that the other ships were much better overall for long cruises.

Read full review

Was this review helpful? 1
2 Comments
3.8 out of 5

Wonderful time because we cruised with friends by cruise26

Verified Review
/ Sail Date: / Traveled As: Couple

Entertainment could be more varied. Ports of call mediocre. Lack of certain wines.

Read full review

Was this review helpful?
4.8 out of 5

Great Mediterranean Cruise by bsantiago104

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

We ( my cousin and I) had a fabulous time. The staff of the cruise were very friendly and helpful. Our dinner was great. Voltaire our waiter and his assistant were entertaining. Our cabin steward was friendly. Our cabin was always immaculate. The entailment hosts were wonderful. The staff in general were great. Met new friends. Cruise Excursion were great. We were satisfied. 5 stars!!

Read full review

Was this review helpful? 7
4 Comments
4.3 out of 5

Great boat, great service, good food, poor ports. by Cruiser35644591

Verified Review
/ Sail Date: / Traveled As: Family (young children)

We knew going into this that Genoa and Marseille are Detroit equivalents but excited for the other ports of call. We were unsure of the MSC cruise line so we tempered our expectation, although we were incredibly satisfied and impressed with their boarding procedures and efficiency. They put Norwegian (our only cruise comparison) to shame. All in all a great trip even with the 2 disappointing ports.

Read full review

Was this review helpful? 8
6 Comments
3.9 out of 5

Cruise2018 by joart

Verified Review
/ Sail Date: / Traveled As: Family (older children)

We enjoyed the cruise, excursions with MSC were disappointing, food was nothing special, and not many English speaking cruisers. I won’t take another MCS cruise.

Read full review

Was this review helpful? 6
1 Comment
3.9 out of 5

Okay if you are not traveling with young children by kchocho

Verified Review
/ Sail Date: / Traveled As: Large Group

Overall a basic cruise, but not met my expectations as I traveled with 3 small children, 3 grandparents and my spouse and it was just not small kid friendly. If it had just been adults or even just my spouse and I, it would have been better. There was no "down-time" as every day was a new port and no real activities for the little ones.

Read full review

Was this review helpful? 3
4 Comments
4.5 out of 5

Really enjoyed the cities we visited by totitan71

Verified Review
/ Sail Date: / Traveled As: Couple

The ship was ok, the cities were interesting and well worth it

Read full review

Was this review helpful? 7
4 Comments
3.2 out of 5

MSC is the Greyhound of cruise lines by alesko21wbl

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Ship and suites were tired. Reminiscent of an older Vegas casino. Staff was dour. Only formal dining room people were pleasant and customer oriented. Long lines at reception desk, phone was nver answered. Tour staff was combative. Most tours were a bad value. Poor tour guides, multiple languages on board diminishing information transmitted and little content. The disembarkation for daily tours was a nightmare. Hundreds of people pushing down one stairwell to be bottlenecked by one cruise card scanner before ship exit. A general and irritable cattlecall. All tours returned generally at the same time so onboard procedure was just as bad. Buffet lines consequently backed up with waits. Inside was a zoo. Europeans have a push, shove and no manners culture (at least this group at these prices). It was like taking a Greyhound bus from coast to coast. If price is all that matters, the cruise is ok. Too bad because it is a good itinerary.

Read full review

Was this review helpful? 13
3 Comments
3.3 out of 5

MSC Divina Grand Voyage, Not so grand finish by flatcatsrus333

Verified Review
/ Sail Date: / Traveled As: Couple

Divina is a beautiful ship, and we felt very safe and enjoyed the cruise overall. The captain made good decisions despite adverse weather conditions, and itinerary changes were understandable. It was a shame MSC totally dropped the ball and left a poor impression of their customer service toward guests leaving the cruise. While this was our second cruise on Divina, we would not recommend MSC to our friends or family due to a gaping lack of procedural communication and the arrogance of the reception personnel. I hope these comments prove helpful. Thank you for taking your time to ask for our input. We love , and know to whom we'll turn for our next journey-Just not with MSC.

Read full review

Was this review helpful? 18