Terrible experience unorganized with the MSC cruise ship Divina and as a customer celebrating my 25th year wedding anniversary I would like to receive a partial discount or a discount on a future cruise of my choice as a cruiseonly customer. My husband and 2 children were very disappointed of our cruise experience.
I liked it. I wish there were a bit more of island music , to keep with the vacation theme. Some lovely american tourists. We met some people from Spain, delightful. Some other European tourist, not so friendly.
It was a wonderful cruise overall. The food was good as were the drinks. The entertainment is phenomenal! I would go on MSC again. I would not spend the extra cost for the specialty restaurants, as the food was not to our taste, the wait for service was as long as an hour between courses for us, and there really was no "special" attention given. To each his own though,
You can't beat the experience MSC brings for the price. Yes 99% of the cake is bland and all the ice tea on board is horrible but the people and ship itself are fantastic and I always felt like the crew really cared.
Overall we are very impressed with the MSC Yacht Club experience. We are definitely going to go on another MSC cruise. There are some very small issues MSC could approve on. The Thermal suites in the spa were very nice, but, should have water provided. After going into the sauna and steam rooms you literally had to leave the area to find water to re-hydrate. There was also a large group onboard that dominated the specialty restaurants. Maybe MSC could work out a policy for this as the majority of passengers could not experience them. It was frustrating and disappointing. These are the only negative issues we had. Over all a great experience.
I think the survey says it all. I challenge anyone to take that cruise and leave with e sense of enjoyment. many travelers we spoke with who had been on an MSC cruise were appalled at the Staff attitude and lack of communication skills. I would not spend my hard earned money to go on this line again. Carnival and even Royal Carribean have a better product and everything from the ship layout to the staffing on their ships' are many more times more enjoyable and professional. There were too many instances of underage children in the 3-10 yrs old category who were left unattended and supervised. Running through people on deck, at the buffet lines, etc. This is an adult boat, and the lack of concern expressed by the ships' stewards and workers at the children running amok was disappointing as well.
With the exception of Jamaica the ports were pretty fun. We were a bit dissapointed that we didnt hit the more popular ports. The ship was a relaxing low key experience. The room was too hot to sleep in.
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