MSC Divina Cruise Reviews - Reviews

I still believe MSC is the best value for the money. And while this was the worst cruise experience we have had with MSC (not all cruises are perfect) We will continue to sail with them.

Great ports and very good entertainment. MSC offers a great value with drinks and WiFi and the staff was friendly and the ship is very clean.

Did this ship transatlantic last may with different itinerary. Was a totally different experience. Passengers generally embarked in Miami and disembarked in civitavecchia. Picking up passengers in each port and having to endure the overhead announcements about safety drills several times during the voyage was irritating. Every small ensemble in every venue was WAY too loud! On first few days post embarking when business needs to be transacted with guest services, one shouldn't have to yell in order to be heard.

Ship should be due for refurbishing. Need better control of people boarding that they board together and make sure that friends and family are dining together. More attention to people that are taking tours and travel together when on the same excursions.

It was a great experience for being the first time

We were very disappointed. Especially when it comes to a variety of food which was none compared to other ships, This was our first European cruise and most likely the last. The stores on the ship also have nothing interested to sell. Just a regular priced stuff you can buy on land.

All in all we had a pleasuarable vecation with some major and minor issues. I would not sail on this ship again.

The worst food and service I have had on a cruise line yet. The staff seemed like they didn't want to be there and was a huge lapse in communication between everyone. Very disappointed

first time cruising with MSC. Would cruise with them again.

Very disappointed overall. Perhaps as my first cruise my expectations were high, after speaking to several people they agreed with me. I was not provided with good service or food, the price for a "balcony" was not anything worthwhile, staff was difficult to understand/speak to, they did not provide a layout (map) of the boat so you were on your own to find your way. Bring all your essentials as they do not provide anything. There is no outlet near the bed for any kind of hookup. I would not recommend going on this particular ship.

MSC makes weekend cruising a no-brainer. For the cost of one nice evening out at a restaurant with cocktail, appetizer, entree, wine, dessert, you can have an entire weekend at sea.

This cruise had a lot of potential. However, they need to improve the basics that get people out of lines and into fun. The embarkation and debarkation is awful and embarrassing. If we could have got out of line and onto a different cruise without losing our money we would have. On a short cruise the most memorable part was getting on and off the boat.

Ship is beautiful. Food is subpar, TV are size of an IPAD. Disembark is havoc. Spa is huge wasted spa, theatre entertainment is amazing. Latin music dominants 75%

Catamaran excursion in Nassau to snorkel was very disappointing. It was the 1245pm group that was for $75 a person on Sat 2/3/24. Crew had to share basic gear (life jackets, snorkel masks) with other boats. No swim fins for feet. Drove hour out of port and they parked (didn't anchor) in causeway area where speed boats pushed whole swimming group far away from boat. Boat had to move to get near swimmers. Staff tried really hard with little resources and poor swim area to park in. Bathroom was overflowing with sewage. I've snorkeled before in many areas and that's the hardest I've ever swam to stay somewhat close to the boat. Smacked by constant speed boat waves driving full throttle.

Great staff, always friendly and very helpful! Food was average. Bev packages are worthy. Entertainment was fabulous and night events by the pool were lots of fun and well organized!

If you get a great deal, this is OK. Don't choose this one if you have a better cruise line at the same price, however. The ship is OK, the food is OK, and the service is extremely poor.

MSC Divina was nice - staff and cleanliness was wonderful. Food was okay, definitely could have been better. Great for adults, not so much for kiddos. Our balcony room was awesome and the shows were great. Overall I would rate it a 7 out of 10.

MSC focuses so much on the yatch club guests that most times ignores services the rest of the guests. Did not have towels nor toilet paper for 2 days. Had to reach out to guest services 3 times to get Toilet paper. I felt that crew were disconnected from guests. There was a lack of interest in service.

Embarking was smooth, this ship is not new but still beautiful, very clean, food delicious better than Norwegian. Entertainment 💯, But my favorite still Seascape.

The entire experience was a chaotic mess. The computer system at Miami port went down. We spent 1.5 hours in line not moving. Other cruise lines has back up systems in place and kept moving the crowd, but MSC floundered. It was a free-for-all. On the ship staff barely spoke English, no one knew what they were doing because they were all new to working on this ship (1 week - 3 months experience). They were all polite, despite rude and upset customers. But they were clearly and reasonably unhappy. Tables were often dirty, only a quick wipe down not even disinfected. Never saw blenders washed out. Food in the main dining was almost always lukewarm or cold. Food was very basic. The buffet was always the same food and lukewarm. Speciality dining was fantastic! We had problems scheduling anything. They messed up the speciality dining we reserved, almost didn't get our reservation. Didn't get the champagne and chocolate strawberries we paid for for a couple of days and after multiple complaints. All of the doors for the cabins in our hallway malfunctioned one day and no one could access their rooms. The sports lounge speakers were so quiet no one could hear the games. No one told us where to meet for our excursion in Honduras, just meet on the "pier." Outdoor hot tubs were lukewarm. Very disorganized, very inadequate. Carnival was cheaper and would have been a better experience from what experiences sailors told us. The only positive were our excursions through and the cabin has a fantastic layout.