MSC Divina Reviews

3.7 out of 5

772 reviews

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4.3 out of 5

Great boat, great service, good food, poor ports. by Cruiser35644591

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/ Sail Date: / Traveled As: Family (young children)

We knew going into this that Genoa and Marseille are Detroit equivalents but excited for the other ports of call. We were unsure of the MSC cruise line so we tempered our expectation, although we were incredibly satisfied and impressed with their boarding procedures and efficiency. They put Norwegian (our only cruise comparison) to shame. All in all a great trip even with the 2 disappointing ports.

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6 Comments
3.9 out of 5

Cruise2018 by joart

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/ Sail Date: / Traveled As: Family (older children)

We enjoyed the cruise, excursions with MSC were disappointing, food was nothing special, and not many English speaking cruisers. I won’t take another MCS cruise.

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1 Comment
3.9 out of 5

Okay if you are not traveling with young children by kchocho

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/ Sail Date: / Traveled As: Large Group

Overall a basic cruise, but not met my expectations as I traveled with 3 small children, 3 grandparents and my spouse and it was just not small kid friendly. If it had just been adults or even just my spouse and I, it would have been better. There was no "down-time" as every day was a new port and no real activities for the little ones.

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4 Comments
4.5 out of 5

Really enjoyed the cities we visited by totitan71

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/ Sail Date: / Traveled As: Couple

The ship was ok, the cities were interesting and well worth it

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4 Comments
3.2 out of 5

MSC is the Greyhound of cruise lines by alesko21wbl

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/ Sail Date: / Traveled As: Singles/Friends

Ship and suites were tired. Reminiscent of an older Vegas casino. Staff was dour. Only formal dining room people were pleasant and customer oriented. Long lines at reception desk, phone was nver answered. Tour staff was combative. Most tours were a bad value. Poor tour guides, multiple languages on board diminishing information transmitted and little content. The disembarkation for daily tours was a nightmare. Hundreds of people pushing down one stairwell to be bottlenecked by one cruise card scanner before ship exit. A general and irritable cattlecall. All tours returned generally at the same time so onboard procedure was just as bad. Buffet lines consequently backed up with waits. Inside was a zoo. Europeans have a push, shove and no manners culture (at least this group at these prices). It was like taking a Greyhound bus from coast to coast. If price is all that matters, the cruise is ok. Too bad because it is a good itinerary.

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3 Comments
3.3 out of 5

MSC Divina Grand Voyage, Not so grand finish by flatcatsrus333

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/ Sail Date: / Traveled As: Couple

Divina is a beautiful ship, and we felt very safe and enjoyed the cruise overall. The captain made good decisions despite adverse weather conditions, and itinerary changes were understandable. It was a shame MSC totally dropped the ball and left a poor impression of their customer service toward guests leaving the cruise. While this was our second cruise on Divina, we would not recommend MSC to our friends or family due to a gaping lack of procedural communication and the arrogance of the reception personnel. I hope these comments prove helpful. Thank you for taking your time to ask for our input. We love , and know to whom we'll turn for our next journey-Just not with MSC.

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4.1 out of 5

MIAMI TO GENOA CRUISE by rvthall

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/ Sail Date: / Traveled As: Couple

THE CRUISES WAS NICE BUT I WOULD REALLY THINK CAREFULLY ABOUT TAKING A CRUISE ON MSC AGAIN. I HAD A COUGH FROM DAY 4 OR 5 FROM MIAMI AND IT KEPT GETTING WORST. BY THE TIME I GOT TO GENOA I HAD A FEVER AND TOOK ANTIBIOTICS AFTER I GOT OFF THE SHIP. aS I AM WRITING THIS SUMMARY I AM MUCH BETTER. DOES THE AIR CONDITIONING ON BOARD THE SHIP CONTIBUTE TO THIS PROBLEM???

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Was this review helpful? 6
1 Comment
3.3 out of 5

MSC Divina Grand Voyage, Not so grand finish by Flatcatsrus

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/ Sail Date: / Traveled As: Couple

Divina is a beautiful ship, and we felt very safe and enjoyed the cruise overall. The captain made good decisions despite adverse weather conditions, and itinerary changes were understandable. It was a shame MSC totally dropped the ball and left a poor impression of their customer service toward guests leaving the cruise. While this was our second cruise on Divina, we would not recommend MSC to our friends or family due to a gaping lack of procedural communication and the arrogance of the reception personnel. I hope these comments prove helpful. Thank you for taking your time to ask for our input. We love , and know to whom we'll turn for our next journey-Just not with MSC.

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1 Comment
1.8 out of 5

Hate this rude cruise line by mustanggurl38

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/ Sail Date: / Traveled As: Singles/Friends

Will never use this cruise line again. Have told many of my friends that cruise NOT to use this line. Ports and experiences off the ship were good. Just what was expected

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Was this review helpful? 5
7 Comments
4.7 out of 5

still smiling by cowanbells

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/ Sail Date: / Traveled As: Couple

happy enough that we booked another cruise with msc

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3 Comments
4.3 out of 5

Good food, Great entertainment and nice ports by bmacina

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/ Sail Date: / Traveled As: Couple

We have been on this ship four times now. While some things have changed to economize we still enjoyed the cruise very much. We enjoy the Euopean flavor of the ship. Entertainment is the best I have experienced on a cruise ship

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3 Comments
3.5 out of 5

Don't go if over 50% of the ship is sold to 1 group. by dnlgkelly

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/ Sail Date: / Traveled As: Couple

Crise was okay, but would not book again if a large group is taking over ship like this one.

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Was this review helpful? 7
6 Comments
4.4 out of 5

Excellant cruise. Cabin Stewart Apollo, Excellant. Cigar Lounge Bar tenders Virlen and Nickol very professional. by RPACKWOO

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/ Sail Date: / Traveled As: Couple

Great time, relaxed, met a lot of interesting people. We will sail the Divina again.

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Was this review helpful? 5
4.7 out of 5

Interesting and fun cruise! by valeah

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/ Sail Date: / Traveled As: Singles/Friends

It was gr8. The schedule was disrupted repeatedly but we still felt comfortable and excited for each stop.

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2 Comments
3.5 out of 5

Great destinations but not the best cruise line by bluedani86

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/ Sail Date: / Traveled As: Singles/Friends

Enjoyed the islands and experiences there. The staff other than the ones mention could be more friendly.

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Was this review helpful? 5
1 Comment
2.5 out of 5

The MSC cruise was an unexpected terrible experience as a family celebrating who did not enjoy their 25th year wedding anniversary. by 2suavewooten

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/ Sail Date: / Traveled As: Family (older children)

Terrible experience unorganized with the MSC cruise ship Divina and as a customer celebrating my 25th year wedding anniversary I would like to receive a partial discount or a discount on a future cruise of my choice as a cruiseonly customer. My husband and 2 children were very disappointed of our cruise experience.

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3 Comments
3.3 out of 5

JUST OK by jnbyounglove

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/ Sail Date: / Traveled As: Couple

Disappointed, cruise director was no where to be seen accept on tv he was boring .

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3 Comments
4.8 out of 5

Best cruise ever! by Kateb11

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/ Sail Date: / Traveled As: Singles/Friends

So glad we chose Divina, the elegance, friendliness of all we met, the outstanding service...going to book MSC for next year

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Was this review helpful? 4
2 Comments
3.2 out of 5

pick it up a nocet by dhb1951

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/ Sail Date: / Traveled As: Couple

food is not good as ncl. ship is nice service is good

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3.6 out of 5

Fun, multicultural cruise by TheP3FlyGuy

Verified Review
/ Sail Date: / Traveled As: Large Group

Great cruise for the money. We had a blast with the party staff. We were not pampered, as on some cruises, but that is not as important to us as having fun, and getting a bargain.

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Was this review helpful? 6
3 Comments