MSC Divina Cruise Reviews - Reviews

A great value for the money with awesome service. Nice and relaxing and felt very safe on the ship with less people and constant sanitized areas

MSC still has away to go before catching up with the other cruise lines.

Booking through Cheap Cruises was a waste of time and money. Not only was my cruise the exact same price if I booked myself, the agent charged me $25 every time I made a change to my reservation. So basically I spent an extra $75 to have someone else book my cruise. They didn't even get us any OBC, no welcome gift, nothing.... We will never book with them again.

Was pleasantly surprised. First time on MSC, but I rebooked Covina cruise from Miami in March while on board. Cruised many times and I found this ship and crew, staff to be re best.

MSC did not honor their promise for upgrade, hard to communicate with staff

Relaxing and your staff were extremely friendly and personable

Overall, we were pleasantly surprised with the quality of ship and the exceptional service Divina offered. In 16 cruises, this was one of the most affordable sailings we have done and this trip landed MSC up there with some of the nicest and friendliest cruises we've taken. That says a lot about where this line is going. Once the details iron themselves out (it is still very early in the restart) I think they will be become a force in the industry. Fantastic value for the price!

Food, service, cleanliness and the theater activities were truly awesome! I’d repeat it again with MSC!

Disappointing. poor quality entertainment. Customer service needs to improve. It’s not the crew, it’s coming down from management! Huge improvement needed here. Won’t be sailing with MSC again!

This was an EXCELLENT cruise for us! We had an amazing time and met such wonderful people. The staff was incredible and so willing to help and be of service. We felt totally pampered and welcomed the whole week on board. We had so much fun with the entertainment crew. We haven't laughed so much in long time!!! The Divina is a beautiful ship but the crew and the staff are what really made it feel like our palace away from home for the week. Thank you so much for all your hard work! We appreciate all of the great effort that MSC put into making our cruise experience such a memorable one. We have already booked again!

The service and food in the Yacht Club is exceptional.

This was a relaxing cruise. I did as much as I wanted. My favorite Port is always Aruba. As a solo traveler I got a good deal on this cruise. I especially like the fact that MSC does not charge double for solo cruisers. My favorite part of cruising on Divina is meeting and talking to other cruisers and the fantastic crew. My favorite spot on the ship is my large balcony.

I had the worst experience of any cruise departure with MSC. After having canceled my trip by accident they refused to honor my original package purchased and instead proceeded to charge me $400 dollars just to stay on the ship while my (unconfirmed and still unreceived) refund floated around in the cloud. I lost a prepaid drink package as well as an internet package and spent the first 5 hours of my cruise on the phone with customer "service". I will never sail with MSC again. They were unapologetic and uncooperative, even when I offered to pay exactly what I had paid previously to have exactly what I had paid for. This is also the only ship I have ever sailed on where people who work on the ship openly talk about leaving the company. The service on the ship itself was fine, everyone who provided direct service on the ship was very kind. I just got a sense that they weren't much happier to be there than I was. I have sailed with 5 other cruise lines and this line has been my worst experience by far.

I’ve been on MSC before, but this time was special. My wife and I were celebrating 18 years of being married and the staff took notice and made this cruise inmemorable!!

My husband and I took this cruise to recharge and get some alone time. It definitely was a perfect getaway. The staff was amazing in every way.

This was an amazing cruising experience. The staff crew was amazing. Our waiters Joel, Ivan and supervisor Cheryl were the very best. Our rooms were kept clean about 2 times a day. Overall experience was exceptional.

Check in and embarkation were both very easy. Ship was clean and safe. Cabin was very nice. Bar service was excellent. Buffett food was mediocre at best. Main dining room food sucked!

I cannot wait to book our next cruise on an MSC Ship. Staff our amazing and always made sure we had what we wanted or needed. I don’t think will ever cruise on another cruise line other than MSC as they’ve set the bar!

Great staff, attentive and kept buffet clean. Staff serves all your food, you touch nothing. Cleaning is visible.

This was our first MSC Cruise and I was very pleased. The caution for Covid spread was appreciated. The attention to guest comfort and pleasure was everywhere. The staff's helpfulness and friendliness were superb.