MSC Divina Cruise Reviews - Reviews

I have reached out to the MSC President and CEO to discuss the food issues. If they Americanize their food offerings, we would definitely sail MSC again.

We had a very relaxing holiday all the stress disappeared the moment we stepped on the ship the staff were so welcoming, we met so many nice staff and other cruisers we definitely will be going on another MSC Cruise.

It was my first cruise trip and it was the best decision I've ever made, very luxurious, organized, all areas very clean, and the staff very friendly. I hope to return soon with my family.

This was my family’s first cruise and it was amazing!!!!

In a nutshell, the ship is nice and clean. The staff is fantastic. But it all goes downhill from there. A very boring ship with some very bland food. We got a good deal on this cruise, but you would be better off spending a few dollars more and going on Royal Caribbean.

Ok first of all my wife has medical issues of which I won’t get into. However she took both vaccination shots just so we could go on this cruise. We get there and the lady looks at her vax card and gets her calculator out. She proceeds to count up the days and says it has only been 13 days from your last shot. It has to have been 14 days. Long story as short as possible we were treated like animals at that point like we were lepers! I have had this cruise paid for and scheduled before Covid even started. There policy changed in April. My wife has had Covid three times and been unable to get vaccinated per her DOCTOR. She took her shots anyway just show she wouldn’t let me down. These people were extremely unhelpful at this point, they couldn’t even find my cruise details and said sorry just go through your travel agent. We were told we will not be refunded and there was nothing we can do. We even lost our excursion money. There are many other little details I could tell you but just trust me! Do yourself a favor and cruise with Norwegian or Princess cruise lines. We have been on both and never had such a terrible experience before. I wouldn’t go on a MSC cruise if it was free!

good cruise very empty ship made for a good time, but also kinda boring as listening to music in the evening venues were near empty

The only thing that we did not like was we stayed on the 10th deck in an aft balcony but the hallways from the second to last elevators to the aft elevators were blocked off on both the port and starboard sides for new employee quarantine. So, we had always had to take an indirect route through a different passenger floor or the buffet to get to the middle or front of the ship.

this was the nicest cruise we have taken. everyone from wait staff to pursors desk. did everything to please us and make sure we had a great time. everyone greeted you. Kelsey Meyers continues to be my favorite travel agent. everything correct and always friendly ,calls to wish us a good cruise. you cant beat the loyalty program of .

Very nice ship, very nice staff that has been trained well.

Fantastic all around cruise experience and we will be sailing MSC January 2023 instead of Carnival. And they offer a very affordable drink and Wi-Fi package that I can’t afford another cruise lines. We were treated like royalty on MSC!! I have really no bad things to say and when MSC matches loyalty points and give 10% veterans discount that is huge.

This Was Our THIRD Time On The Divina Since 2016 And She Is STILL A BEAUTIFUL SHIP!!!

The service from everyone was very good. The ship is beautiful. Difficult to get any gluten free food from the buffet area. Also, gluten free food at dinner was somewhat lacking. The steaks on steak night were terrible but the food every other day was pretty good. Waiters were very hard working and nice. Cabin attendants were very nice and fast workers.

Please need to focus on food… need variety of food on restaurants and more options on buffet

This was a perfect cruise for a first time cruiser. Leaves you wanting more.

We were new to MSC. Therefore, we not sure what to expect. We were very pleasantly surprised. Lovely ship and very good service. Ocean Cay is incredible - worth the price of the cruise!

I've been on this ship 3 times now, and there's a reason. It's super modern and clean, but also one of the most affordable cruises you can take.

After cruising multiple times, my crew decided to try MSC since it’s new to our port. We were excited for the new experience and also for the reviews of low numbers of people cruising, thinking that this was going to be amazing for service, wait times etc. We were wrong- here’s a long list why.. -Most areas closed, coffee bar, beaches, shops, some bar areas -Limited options, beers, liquors, foods -Very disgusting customer service, constantly being met with answers “we don’t have that” “can’t make that for you” or just plain “no”… with no solutions / alternatives, would just stare at you awkwardly, no apologies. -Crew, not very helpful, rude, tired, careless -Had to ask for things like toilet paper, a blanket for 2nd bed, HAND SOAP, in our rooms -Constantly being harassed to buy something. Just sit down for breakfast 6:50am, being sold a cup, a book, expensive dinners, just trying to enjoy views and coffee. -Costly, everything had a price tag, shrimp cocktail at dinner $5 for 5 small shrimps, $10 for steak, $25 for surf and turf, not impressive, $8 bowling for five frames, biggest let down CHARGE FOR ICE CREAM! No free soft serve on this boat… - Very limited dinner menu, cramped in a dining room, kept trying to seat us at a small table we couldn’t even enjoy dinner at, ended up at the buffet most nights. *****But by far worst experience was first services***** Unfortunately unplanned happening of female time of the month happened, and when calling asking if there was anyway to get products, since we were at their island and they sold nothing in the shops, they left me with a solid “no” stating that having a period was my choice… when my husband went down to the guest services to speak with anyone he could to get the shop opened to purchase anything on the ship (while I was stranded in the room), he walked up on them laughing and talking very rudely about me calling and asking. It was the most humiliating and awful experience. Guest services and medical staff did not ever assist me, it was actually a bartender that overheard my husband that ran to her personal room and gave me some of her products. Grateful for her, but disgusted with MSC services.

Cruise was pretty good. Really enjoyed it. Looking forward to the next one!

Just got back from our 3-night sailing. WOW! We had such an amazing time. Service was outstanding throughout the ship. The vessel was in great condition. Shows were wonderful. Food was very tasty and offered a good variety. Ocean Cay is stunning. All around a fantastic experience!