Just Okay. I'll go back with Royal next time.

Item: MSC Divina
Rating: 3
Author: NCcruiser27

MSC Divina Cruise Review to Caribbean - Western

NCcruiser27

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 6

Overall rating:

3 out of 5

Verified Review

7 Night Western Caribbean & Bahamas (Miami Roundtrip)

Sail date: March 31, 2024

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 12130

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

The worst food and service I have had on a cruise line yet. The staff seemed like they didn't want to be there and was a huge lapse in communication between everyone. Very disappointed

Embarkation

2 out of 5

The most unorganized I've been on

Ship experiences

Food and Dining

2 out of 5

The main dining was poor. Food had no flavor and our server was sorry. Buffet was good for the most part. Handmade pizza was great.

Onboard Activities

3 out of 5

Service and Staff

2 out of 5

Our room steward was wonderful. Thanks Carlos. Waiter in main dinning was poor. His assistant did great, he did everything. Much of the other staff was not friendly and acted like they didn't want to be there the entire trip

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Like the room and cleanliness of the cabin. The bed was horrible as well as the pillows. We requested extra pillows from guest services for a back issue and were questioned why.