Freedom of the Seas Cruise Reviews - Reviews

This was our first time on RC. We had a great time though we did not go to our original ports of call due to bad weather there.  But our room attendant Ronald was very good and did a great job. Our waiter in the dinning room was Sid and he was great as well.  The boat was beautiful and my wife liked how al the shops were together on deck 5.  The food was a little better on NCL in my opinion.  But we had a great time on our first RC cruise and would go back with them.  

For part of cruise was the stops and be able to get off the ship. Love the water.

Our room attendant was fantastic as well our dining attendants.

Express exit in the AM was wonderful.

What needs improvement:

The morning wait staff- need to talk to each other and help the guests.---Restaurant on  3rd deck

Fix the plumbing issues in our son's room.

Compensate for not being to go where the plan was- understand the safety issues but it was a real disappointment.

Stop nickel and dining everything-30 dollars for a small bag of dirty laundry.

Have a first time cruisers seminar on the first day.

Have more than one soft serve ice cream machine.

we did not go to the ports we were supposed to we got sent to the western Caribbean and not the eastern we waited a long time for the cruise the western was ok but we wanted the eastern  

My favorite part was the Once Upon A Time show. It was a great show as was the ice skating show. The level of customer service. It seemed to be 50/50 depending on who you spoke to. Throughout the cruise when we asked questions we were referred to different places often and still really never got accurate responses.

I enjoyed the cruise,  not to many children running around.  the service was very good. the Galileo's service was exceptional.  we were served by Adi and Christian at table 143 or 142, cant remember which.  and bar sever was great as well.  we had great sevice in or stateroom by Sharon Carter Jamie wonderful lady. 

we were very pleased to see that the captain made a good choice to go around a storm that was brewing in the waters near or destination.  very happy for that I think safety first. saw that the pools and hot tubs were being cleaned often.  very enjoyable cruise.  entertainment was very good as well.

The cruise was great the food, the service, the people were all outstanding. My family had a great time however would be great if the children 4-10 had move activities to do.  Also, there needs to be more theater nights, the ones I was were wonderful but you need more of them.

 My one complaint is that every beverage package did not include bottled water.  Why would I pay for beer, wine and soda and no water.  Most people do not drink soda any longer but do drink bottled water.  You need to add bottled water to you beverage packages. 

Everything was great. Wouldn't change anything. Dining staff was excellent.

the adult solarium was always crowded that to be expected with a full ship. Our

room steward was very friendly and keep the room immaculate.

From the drop off at the pier to the days on board,RC makes enjoyment , number one, This is my forth cruise on the Freedom, always a pleasant experience.I would have given 5 stars except for , no hot water(fixed but it took a long time before the water got hot and ,,the evening shows were all good except for the comedian ,,a whole row of people in front of us got up and left..                         ..  We had  a great time and we will cruise again with Royal Caribbean , we don't have to look anywhere else.The Captain showed great judgement in taking us west ,every day was sunny I tip my hat for a great move.

We enjoyed the service given to passengers. The food was delicious. We loved our balcony stateroom. Finally got my husband to Jamaica to climb Dunn's River Falls.  Had a gorgeous time throughout!!!  Will do it again.

The brightest spot was the help from the travel agent who facilitated every aspect of the trip.  I will definitely call her back to help me with my next cruise.

I got the run around the first two days in my attempt the buy water and have it delivered to my cabin; in fact I did not get half of the water package delivered until the day of departure on Sun Aug 21.

Besides that, the cruise was average.  I will probably pick a different ship next time.

warning to all who have to talk with jean boodhun, gavin barboza, olena yermenko and rowena johnson of the guest service desk be ready to get fantastic service all of them have helped me in more ways then one on the trip they were all very kind and beyond helpful and above all really nice.

as for the my time dinner the best server hands down was jake and his partner shiela they were both extra fun and extra helpful with not only dinner but with having a special time. 

and as for the power house staff of the windjammer the team up there was a well oiled team of cooks who did not quit but the table attendant bo yang was with no equal he was a smart hong man who was not only a kind person but a guy i would like to get to know and see prosper with his goals 

and to the attendant at the front and the dj of the jammer you have my thanks for putting up with all the not so happy to the extra late guest of the wind jammer  

Freedom of the Seas is a beautiful Ship, staff were awesome! It amazes me what they do on a smaller ice rink. Loved the entertainment.

Definitely would recommend to others

We love all of the entertainment options.  The Freedom of the Seas Orchestra was outstanding.  The guitarist and singer in the Pub was also remarkable.  We had wonderful service and our cabin was larger than we expected.

My husband and I chose to cruise for our honeymoon, as neither of us had cruised before. We are so glad we chose Royal to be our first. All of the staff was pleasant and helpful, the food was great, and there were unique adult activities each night. The adults only pool was a huge plus!

We chose the My Time dining option and ending up requesting the same waiter each night we went to the dining room because we loved him and the service so much. Our room and all public restrooms stayed clean and well maintained. 

The only negatives we can think of - one of our ports was Grand Cayman where you have to take a smaller boat into port. The process was a little aggregating and time consuming, as we didn't realize we would have to wait so long. All other ports were smooth and simple for us though. The other negetive is how often and "in-your-face" they are about the sales on board. They are constantly trying to sell things in the main area of the boat. I heard that's any cruise though. 

Overall great first experience!

Quick on and off of the ship at Port Canaveral. Wonderful ship and staff. Our waiters were Maruti and Anak and they took very good care of us in the dining room.

This was my second time cruising with Royal Caribbean and while it was good service it was not even close to the service we received last time. The dining and room staff took care of what we asked for in a timely manor but we always had to ask. Overall it was a good cruise but the magic was missing. The shows and ports were amazing. Will cruise again nex year.

We loved the ports of call - fantastic snorkeling in Roatan and Cozumel. Lots of options for the whole family in Costa Maya and Grand Cayman too. Freedom of the Seas was big enough that there was always something to do but not so big that you were overwhelmed. Crew was very friendly and helpful. This was our favorite cruise so far!

The cruise director was awesome,  love the ship.   The quest was hysterical.  Staff is very pleasant and personable.  Food in dining room was good,  need to change the menu though. 

This is our 4th RC cruise and the longest one to date. We paid for a balcony room that was selected by the website that offered a discount. It was at the very caboose of the ship. We could only see the water behind us and were disappointed about this. We were on Deck 6 which we could feel the vibration of the engine etc. Dine your time was mostly easy with a 30 minute wait on a couple occasions. Dining staff for supper was excellent and would rate a 10. Found a piece of hair in two of my desserts which is not surprising when serving food to 4500 people. Tour of the kitchen was amazing! Port times were limited which made the stops short on time. Wish we had more time in each port. Room staff was great and the cabin was always clean. I would recommend picking a room center of the boat as we had to walk the entire length of the ship again and again for events at opposite end. Spa rejected my SPA voucher during at Sea Day stating I was not on their list then amazingly called the next port day willing to schedule me. Movies at the pool were fun. Weather was nice. Overall, satisfied with the cruise. But, I am moving onto other travels and will book another cruise line moving forward. I am just kind of board with RC.

I booked this cruise last minute as our original vacation plans with the kids changed.  We have only booked with Disney in the past for numerous cruises but we thought we would give it a try as Disney dates would not match with our late need and kids school beginning, Here are the highlights:

1. I thought they nickel and dime you. Example if you want anything other than lemonade, punch, or tap water to drink even with your meals you need to by a soda package which is by person by day.  Disney doesn't charge you for coffee or soda and they are free 24/7.

2. the dinner service was not that great now mind you this may have just been our server because nightly we would be at our table first and other tables would walk in 20 minutes later and their server had them eating deserts before we even had our main course... that was 1:30 minutes in. VERY bad serve.  poor assistant server did a great job keeping us with drinks and bread but her server he disappeared for long periods of time.  Service was so bad we ended up buying up to a premium restaurant fro 2 nights and eating in buffet the rest of the time,,,,,,

3.The gym was very crowded but a good size but what upset me was on day one at sea i paid for spin class no big deal but they had like 20 spin bikes taking up a ton of room in the gym and you could not use them unless it was during a paid class (they only offered the class the first and last day).  I would have gladly paid for a class each day but i am training for an upcoming Ironman and wanted to use bikes but the kicked me off them everyday.  They said "not Safe" to use the bikes that were bolted to the ground i spin and work out all over the world never heard you can't use a spin bike unless for a paid class because it is unsafe.  I watched person after person get kicked off the bikes it was kind of embarrassing.

4. the port of Roatan man is a hot mess of people badgering you every foot step you take... if you can take a tour here to avoid walking around town i would highly recommend it.

5. Rio Secreto in Cozumel was a great tour i highly recommend it was one of the positives of the trip.

6. Ship wreck Snuba in Grand Cayman was a great tour again recommend it and was a positive.

7. Casino staff very friendly but casino hours i thought were very short... craps table didn't open until 7 pm nightly even on sea days.

all in all i would say it was an ok cruise we found it to be relaxing and kids had fun but we will probably look to book Disney in the future again just to have all in pricing with much nicer ships and better overall service levels.