Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

3 out of 5

Western Caribearn - Aug 2016

Sail Date: August 14, 2016

Reviewed: 3 months ago

Traveled As: Family (older children)

Room Type: Balcony

The brightest spot was the help from the travel agent who facilitated every aspect of the trip.  I will definitely call her back to help me with my next cruise.

 

I got the run around the first two days in my attempt the buy water and have it delivered to my cabin; in fact I did not get half of the water package delivered until the day of departure on Sun Aug 21.

 

Besides that, the cruise was average.  I will probably pick a different ship next time.

Cabin / Stateroom
Very good.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
The excursions were a complete rip off. A snorkel trip was supposed to have two stops, it ended up being a 20 minutes in the water, and the rest of the time on the boat. A water rafting trip consisted of 15 minutes in the raft, and the rest on a small beach. I will most probably never take an excursion through Royal Caribbean again.
Onboard Activities
Entertainment
Service and Staff
The staff in the main dining room was great. The rest of the staff failed miserable to fulfill a simple request for water package. I placed an order for water; 1/2 of the package was delivered two days after the order was placed, and the rest was delivered on the morning of the departure from the ship back home; go figure.
Food and Dining

Tip

See above. Sorry the fiasco with the water delivery just overshadowed other things.



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