Last trip on Freedom of the Seas! We Took our whole family since this is the third trip on this ship. very disapointed in service and help especially with 2 disabled mothers that we had no help with when we had asked for help with wheelchairs and help with them. The main dinner out of the 8 trips that we have been on was the worst we have had along with talking to several of the other members on the ship. The windjammer had better food. We had to have room service for food for our mothers and had to go get their food for them 3 days because they never brought their food and was charged for room service anyway. We as well ordered help with their luggage and day to leave it was still there and had to take extra time because they blamed delta for denying to pick up because Royal showed they had 300 pieces of luggage to pick up and they only had 3 along with we needed wheelchair service that was not there and available for them. Not a good relaxing vacation for any member of our family. Very Surprised at Freedom since this was our 3rd trip on her and all was top notch on both other trips.
Cruise would have been better if I received my coupon book, which still has never come in the mail.
Will not use world travel again. Only gave me 25$ towards another new booking when book was worth $450. Ship was wonderful as always!
The best show is the gymnastic performance. Mrs. Ramil and Alerendor at Dining room Deck 3 and Ms.
Jinfei Xu provided an excellent service. The ping pong tables should be placed inside, otherwise it is too windy to play.
we were a group of 8 people 2 families and we enjoyed everything in the cruise as it was our first cruise
the timing in Cayman Island was very short and I wish they havemore activities and sports for boys
As a veteran cruiser travelling with a first time cruiser, it was definitely one of the best vacations either of us have been on. Between our ports of call, Cruise Director and staff, entertainment, our waiter and assistant waiter, our vacation could not have been more perfect.
Overall we enjoyed our experience on the freedom of the Seas. The one piece of advice would be to improve the ingredients used in the desert; these were not of the best quality and also the variety needs to be increased, as far as the volume also needs to be increased for the people that are eating in one sitting. Everytime we went to get desserts, the bar was out and it took long time to be replenished.
If you are considering A Royal Caribbean cruise choose one 6 nights or longer. There is so much activity aboard and at port that it does take a little time to settle down and relax. By the time you do you are heading back home. We have taken 3 with them and the experience has always proven them as one of the best Cruise lines
I am very disjointed with this overall trip. I do not feel like the staff as a whole was very friendly/helpful. I do think that since I started cruising with royal Caribbean that the prices are going up and the service has gone way down. I'm not sure if we will be back or be looking at another cruise line. We go every other year so I will be doing some research.
The service staff was quite spectacular, the food and drinks were great! We really enjoyed all of the activities to do on the ship. We wish there was better communication about the events prior to boarding the ship, I called to inquire but very little information was provided. With a large family, it would have been nice to make an itinerary for everyone. For example, I wish I would have known about the different theme nights ahead of time.
It was a great experience on The Freedom of the Seas. We definitely will be back on this cruise line.
Thank you for your great job! The atmosfera was very warm and comfortable, food was great and good selection. Entertainment was wonderful and different types for everyone on the ship.
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