It is always nice to have a suite (this was a jr suite). Spacious suite & veranda. Bed was comfortable. Not enough electrical outlets however for a room that holds 3-4 people. Only had 1 outlet and we had 2 tablets, a phone, 2 camera with batteries, a curling iron, & a hair straightener, all needing that one outlet! Typical big ship-too big when you need to disembark or get back on, elevators insufficient, ridiculous 2 hour taxi stand wait. Food was pretty good. Had 2 formal nights but never had the semi formal evening. Could not hear the announcements in our room which was annoying. Did not care for the onboard activities-not suitable for seniors or people with mild physical challenges (rock wall, ice skating, wave riding). Mini golf was nice & shuffleboard. However, we love table tennis and could not use any of the 4 tables because they were all within the children's area & were being used by children who did not even tall enough to really be playing ping pong on a normal sized table. Made no sense. The pools were adequate. Our veranda was disappointing because it had an obstructed view off the rear of the ship. This had not been disclosed. There were a lot of pillars and beams so that we could not take nice photos. And if we looked down, all we saw was the huge veranda of the suite below us. And the occupants of that suite were unhappy because people on an upper public deck were throwing cigarette butts down onto their veranda (fire hazard? unsightly). We had paper airplanes landing on our veranda- not really a problem but weird. The rear verandas have no breeze at all- a bit disappointing. And the distance to any elevator is extreme. The service was good, but it is usually good when traveling with attractive older teenage girls!
We had a great cruise experience. Our room attendant, Ralph, was extremely pleasant and kept our room looking great. The cruise director, Mercedes, was awesome. We loved the various shows and her sense of humor.
Our only complaint was about the food, especially in the dining room. It was well below expectations in quality and the service was poor. We gave up on the dining room after a few days, as the food was not worth the long wait each night.
our favorite part of the cruise was the service we received from our waiters at dinner and our room server. They all made us feel special despite the thousands of people in the cruise.
the shows and activities on board were varied and of very good quality.
things to improve: add at least one more ice cream station by the pool and keep them open for a longer time.
Our most pleasant experience was dinner with our waiters & our excursions off the ship.
We were disappointed with the entire experience. The quality of the food was not what I have experienced in prior RC cruises. Deserts were not that great and the cheese plate was not what we experienced on past RC cruises.
We ordered room service for breakfast 3 times and only received it once. Which was a disappointment because we had early excursions and had no time to eat in the dining area. The one time we did get breakfast only half was delivered and we had to wait while they brought the other half. They apologized and brought us treats to make up for it. I have never been disappointed by RC before.
Then in our room we ran out of toilet paper and had to ask for more. This was after our room had been serviced and cleaned clearly an overiste.
We met some really nice bartenders from Jamaica all 4 we met were really nice, friendly and happy. We met others that were not so friendly.
We were too exhausted from our excursions and the time change to see any shows. So i cannot comment on that.
this was my first cruise, didnt know what to expect. was very thankful the waters were calm. the food was good, not great. the service was excellent. we did wish there was a better drink package available. 1. we do not drink sugary soft drinks, and 2. we are are not heavy alcohol drinkers. it would have been nice if there was lite wine package, one or two glasses with dinner. bottled water should be included at all times. Most of our excursions where good. at least one we thought should have left the ship earlier. we barely made it back on time. all in all it was a good first time experience.
The accommodations on the cruise ship were great as we got a cabin with a balcony. We were a group of 10 and we were all on the same deck. The service was excellent and the customer service desk was very accommodating with money exchange. The food and variety was also good. Some of the excursions were full. It would have been nice if more guided tours with trolley transportation were available. The best part was in Capri as my son had his wedding there.
Nothing was particularly good or bad. It seemed the staff were mostly going through the motions, and that they really were tired of people and crowds. The food was the same old mediocrity. At the sit down dining, the finer items were removed from the menu, and what choices we had in meats seemed like they sat under the warmer too long and dried out. Also, with the exception of communicating all of the sales and buying options, the normal communication was confusing, and on several occasions written and verbal communications conflicted with other written or verbal instructions.
Then, to add extra pain, Royal Carribean charged the highest tips of any cruise we have ever taken. This was our first and probably last cruise with Royal Caribbean.
We really enjoyed our cruise on Freedom of the Seas.
The variety of ports gave us an opportunity to visit places in Europe we had never been.
The cruise staff was wonderful and very helpful.
The entertainment and dining were exceptional.
We were celebrating our wedding anniversary and appreciated the attention in Chops Grille to help us celebrate
This cruise was both good and bad. Good because I traveled w family and friends. Bad because the weather was cold and cloudy - not Royal Caribbean's fault! The staff was extremely friendly & courteous. My room steward and dining staff were extraordinary!! I am a Canadian Club drinker and had to search for bars to accommodate me. Now that I am diamond, I hope to see CC in the diamond lounge! The embarking & disembarking processes were absolutely horrific! RC needs a lot of organization help and I mean LOTS! There was never enough seating in the Bolores nor the Star lounges. Surely, RC can find other accomadations for these popular spots. Our chef was great at cooking meat, but horrible at cooking fish! Yuk! Entertainment was fair at best w the exception of the ice show. It was magnificent!!! Some singers were sooo loud my eardrums were vibrating! Pianoist and violinist were superb! I love trivia, but it always conflicted w my other activities, like dinner! My first and last transatlantic cruise!
Todo muy bien. Sinembargo desearía hacerles un par de recomendaciones:
1- En vista que la salida en ABRIL desde Fort Lauderdale casi siempre es en días de fuertes lluvias, deberían preveer que suficientes paraguas y personal auxiliar para evitar que los pasajeros se mojen. También deben permitir que los vehículos que traen pasajero puedan dejarlos en una zona techada. Las dos últimas veces que hemos viajado nos hemos mojado y hemos tenido que caminar sobre una pulgada de agua que ha inundado nuestros zapatos por dentro.
Nota: Tomando en cuenta que la mayoría de los pasajeros son personas mayores, esta mojada en muchos casos significa resfriarse y pasar los primeros días del crucero con gripe.
2- Les recomendaría cambiar la calidad del papel toilet. Es bastante áspero y ordinario el que están colocando en los baños.
3- En esta oportunidad la comida japonesa, en especial el sushi, no tenía la misma calidad que en viajes anteriores.
4- Las batas de baño: Deberían tener más a disponibilidad. Dicen se entregan
a solicitud del socio, pero no hay sufucientes y apesar que las solicité el día que llegamos no había. finalmente me dieron unas de tamaño EXTRAGRANDE que además olían a fritura (seguro las tenían almacenadas cerca de la cocina). NO las pudimos usar.
Disfrutamos, como siempre, nuestro crucero con Royal Caribbean
The lines getting onto the ship were long and not well organized especially for Diamond members, but the food on this ship was the Best ever! The Entertainment was spectacular. I would give this cruise a 90!
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