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1176 Emerald Princess Reviews

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Keep Us Busy , Not Boring At Sea. by shaomeiliu

Sail date: / Traveled as: Family (older children)
Ship: Emerald Princess / Destination: Hawaii

Nice and smiling crews. but many rude passengers I have never encountered in other cruise ships. Hope they offer low salt menu option.

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3 Comments

Great cruise and Mexico excursions by dimo1715

Sail date: / Traveled as: Family (older children)
Ship: Emerald Princess / Destination: Mexico

The dinners were outstanding but the LIDO deck for the buffets can be improved with the quality of meats and variety. No soft drinks available like celebrity offers, very dissatisfied. Breakfast drinks only offer orange juice. Celebrity offers orange, apple and cranberry juices. Coffee wasn't too bad. No labeling of what was half and half and other milks.

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Was this review helpful? 58
4 Comments

Hawaii was great. Emerald Princess was not for my wife and I by techiecruiser

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

My wife and I would not go on Princess Emerald again. It was geared to an older demographic in my opinion. If I am going to spend money on a cruise I want a new, ultra large ship with lots of activities to do and Internet thats decent when I am bored in my cabin.

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Was this review helpful? 56
8 Comments

Miss Emerald does need the refurbish comming soon by vikmc

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

I really wish the excursion desk was open more hours, and had more staff taking care of all the people waiting in line, and did not service people who cut in line, even when the line waiters tell the staff. Probably the worst excursion desk experience ever.

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Was this review helpful? 47
2 Comments

Great Cruise, had a wonderful time..... by atgjr

Sail date: / Traveled as: Singles/Friends
Ship: Emerald Princess / Destination: Hawaii

All ports were fun, Big Island port would be better in Kona instead of Hilo...….

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Was this review helpful? 45
2 Comments

EXCELLENT CRUISE. by jimmylee

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Great services and excellent foods and entertainment.

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Was this review helpful? 9
2 Comments

Hawaiian Cruise by mweisburgh

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Seeing Hawaii was a dream come true for both of us. We did not want to fly there all the way from the east coast, so this cruise fit the bill. You have to be okay with lots of downtime during the 4 ocean days there and the 5 days coming back.

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Was this review helpful? 45
6 Comments

Exciting and new! by bobkatgirl55

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Last minute plans for Holiday season and it met our expectations!

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Was this review helpful? 51
5 Comments

Noisy Room, Fake Food, Worn Staff, NO is their favorite word! by kkinman19

Sail date: / Traveled as: Family (older children)
Ship: Emerald Princess / Destination: Hawaii

Troublesome! PRINCESS has a FAKE Tiarra with CZ's set in 10kt Gold-Filled Crown.

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Was this review helpful? 45
2 Comments

long time sailing, Islands were nice to see and visit, on board ship was disapointing. by nomo4am

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Sorry to say but Princess was the worst cruise lines we have used , We have used Carnival, and Celeberty and will do so again but NOT PRINCESS !

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Was this review helpful? 45
7 Comments

food and coffe was not good, its like cafeteria food, the fruits that they served were not ripe, the pastries were stale by lindasimonsen19

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

we were never informed that we would be charged $27.00 a day, that should have been discussed with us. we never received our complimentary bottle of champagne for our 50th wedding anniversary.

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Was this review helpful? 7
5 Comments

Food, Crew, Ship, Entertainment, - OUTSTANDING. Stateroom TV - TERRIBLE by lcdrjohn

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Sick the 1st 6 days due to Gastroenteritis. Wasn't able to leave ship until Hilo, HI. Confined to stateroom for 24 hours. Five minute visit to the Dr was exorbitant $ wise.

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Was this review helpful? 35
3 Comments

First Cruise w/ Emerald Princess & My Last Cruise w/ Princess by msrosa313

Sail date: / Traveled as: Large Group
Ship: Emerald Princess / Destination: Coastal - West Coast

Service was poor almost the entire trip, Vincent and Olga were the only people who provided great service. Food was awful the whole time even got sick from their 4-cheese pizza. Rooms weren't cleaned properly, staff was not friendly. Always had to flag someone down for a simple drink. The last dinner we had on the cruise was great Vincent was helpful/happy and the food was great! Olga was great during our specialty dining unfortunately the food was not.. regretting the $29 per person we paid that night considering most of us didn't even eat it. Did not appreciate how rude guest services was when we had questions about the 5 different holds they placed on my bank account, end result had no explanation, and ironic enough i asked if they would be placing a hold during check in and i was told NO, an awful inconvenient lie. Also has charges on my stateroom account that were not mine, had i not looked into the details i would have paid for them. This cruise nickel and dime you for everything and makes it extremely unenjoyable, would have gladly paid more for my booking to have better service and more inclusive options, first cruise with princess and most likely my entire family of 20 last cruise with them. Not much to do other than go to their casino. One night at dinner (due to a large group, we were split into 3 tables) both the other tables had finished desert and we still had not gotten our appetizers after waiting in line to get in for 30 minutes, and waiting at a table for 2 hours and they did not care to comp us or anything! Had a great time simply because i was surround by my family, not because of my cruise experience.

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Was this review helpful? 58
11 Comments

Good by wendylee1101

Sail date: / Traveled as: Family (older children)
Ship: Emerald Princess / Destination: Coastal - West Coast

Good experience , relaxing, good food. Reasonable price to get away from every day life

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Was this review helpful? 9
3 Comments

worst ever by rwkimo

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: South Pacific

Not sure there really was a Cpt. on board. Never saw him. Every one seemed to be in business for them selves. Cruises that are good, the Cpt. is daily inspecting the operations !

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Was this review helpful? 45
6 Comments

Great time by CarnivalMiracl

Sail date: / Traveled as: Large Group
Ship: Emerald Princess / Destination: South Pacific

The cruise was o.k. The staff seemed to be rushed and not really into good customer service.

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Was this review helpful? 5
2 Comments

Nice but some issues by LovingCruises

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: South Pacific

The ship is quite beautiful, albeit older and with some AC issues. The French Polynesian islands of Bora Bora and Moorea were the most beautiful ever.

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Was this review helpful? 56
2 Comments

Cruise from Hell by walcarmatt

Sail date: / Traveled as: Couple
Ship: Emerald Princess / Destination: Hawaii

Our "Cruise from Hell" would have been a true disaster had it not been for a few wonderful and also disappointed people at our sitting. Caribbean cruising aboard Royal Caribbean / Holland America and/or Celebrity is so much more fun .... new big ships with nicely appointed staterooms ..... bathrooms with telephonic showers, staterooms with sitting areas, television viewing that is not constantly on a continual loop, food that is not served from the earlier sitting. What more can I say ..... walkers, tricycles, wheelchairs, hearing aids, 4 wheel powered wheelchairs ....... old people ..... real old people ...... fat people ... fatter people, ..... people who don't speak & don't understand English .... and all without absolutely no "caregivers". Hawaii, for us was a real "downer" ..... a lot of hype and not much in return. That being said .... we had to see it for ourselves. Princess cruise lines could have easily afforded us with more shore-time on each island given the proximity to our next destination. Food was constantly returned .... was not eatable, over-cooked / under-cooked ..... Princess cruise lines "nickle & dimes you in every respect. Could not get a wine package at a reasonable price .... only an alcohol package was available at $80.00 per day and must be purchased for the entire 15 day cruise ..... what a joke !!!! Internet operates at Super-slow speed ...... Showers are ridiculous ......so small that you could hardly rinse the soap off your body. The shore excursion at roughly $180.00 each was to be from 8:00 AM thru to 2:30 PM. ..... however, that was not the case, we departed at 8:45 AM and returned at 1:15 PM .... we learned absolutely nothing about Hawaii or of any point of interest along the way. We did however learn of what a wonderful man our guide was ..... 1 of 11 children, so hard working and in terrible need of money to support his family ...... sure, what a joke !!!!!! The worst guide that we have ever come across .......That was a useless excursion ..... and then when we attempted to express our disappointed .... we were told that they would contact us ..... that too never happened. Princess Cruise lines are not very considerate of their guests. Money is the name of their game ...... service and hospitality is secondary !!!!!!

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Was this review helpful? 45
21 Comments

Aloha and Mahalo! by doric

Sail date: / Traveled as: Singles/Friends
Ship: Emerald Princess / Destination: Hawaii

The first five days of the cruise were at sea. Unfortunately the weather was very cool and rainy. We could not sit by the pool till the fifth day but when we were able, enjoyed the movies under the stars. If you're looking for sun for the days at sea, you'd probably be better sailing from Los Angeles rather than Vancouver. Captain Lewis and his staff were excellent. An older crowd of passengers.

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3 Comments

Short but sweet. by scotchirisheyz

Sail date: / Traveled as: Singles/Friends
Ship: Emerald Princess / Destination: U.S. - Pacific, Northwest

A one-day cruise is a great way to get a "taste" of what to expect. However, it is often difficult to fit everything in and still relax. The Emerald Princess was a nice ship and the staff was wonderful, as always. Food was excellent at the main dining room. Hard to gauge everything because of time constraints but really enjoyed the blankets and food delivered lounge chair-side for Movies Under the Stars. The Spa was lovely. Emergency drill and disembarkation was a little confusing and not well marked or communicated was my only complaint.

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