Very nice and relaxing

Item: Emerald Princess
Rating: 4.2
Author: stevehagen

Emerald Princess Cruise Review to Hawaii

stevehagen

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 136

Overall rating:

4.2 out of 5

Verified Review

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: March 11, 2019

Ship: Emerald Princess

Cabin type: Suite

Cabin number: D728

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall a great trip. The service and the food quality has been lowered from what I expect from a Princess Cruise.

Embarkation

5 out of 5

No problems, we should have shown up earlier since they were not sticking to the time frame that was sent in info.

Ship experiences

Food and Dining

4 out of 5

Main dining room had a table that had a very musty smell almost made you sick from mold smell in the morning. Both specialty restaurants were great. The quality of the food has gone down on the Princess Line. Drink package was a farce. They have raised the price for the drinks and added even a gratuity, but every time my wife wanted a coke, it was either diet or took forever. It is for unlimited cokes and mocktails but when I ordered a mocktail and a coke, the bartender charged me for the mock tail. Drink package has tripled in price and service seem much worse. It was almost as we were a trouble to all the bartenders.

Onboard Activities

4 out of 5

Too many people on board wanting to do the same thing. Shows were good but you needed to arrive 45 minutes before the performance to ensure a seat.

Entertainment

4 out of 5

Service and Staff

5 out of 5

Everyone was great except the bartenders who seemed to have an attitude.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Great

Ship tip

Too many people on this boat. Impossible to get a elevator at dinner time. There were too many electric scooters on board. People had issues controlling and were dangerous for others on elevators.

Thumbs up

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Thumbs Up 0

Lahaina, Maui

2 out of 5

Tender service was terrible. We were overheated on return trip. Waited in line for over an hour to board the tender, then they loaded our tender first and then we had to wait to load another tender so they could leave first. Very hot, no air, exhaust smell. It was not good and very unorganized.

Thumbs Up 0

Hilo, Hawaii

4 out of 5

Honolulu, Oahu

4 out of 5

Nawiliwili, Kauai

4 out of 5

Ensenada, Mexico

4 out of 5

Good tour

Thumbs Up 0

Disembarkation

4 out of 5

No problems

4 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

Thumbs Up 0

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Gwbigdog 2 years ago

Thanks

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Fiesta83 4 years ago

Kool

Thumbs Up 0

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Canadachick 5 years ago

Hi. I was on the same cruise and have to agree with most of what you stated. I would only give the ship a 3/5 ... many areas were in dire need of updating and or makeover. Very dated and worn out. The hot tubs barely had any jet action. The pools are lovely though, but I agree about the food. Very disappointing. I was on Crown Princess last year and the deserts were whole cakes and pies, fresh made. The selection was just not there on this ship. The buffet Horizon Court was dirty and always so full we could never find a seat. The shows ... you had to be there 45 mins in advance. That is totally correct. Too bad. I loved the last Princess Cruise and now I have soured on them. Celebrity gave me more for the money. Merenie Crosby

Thumbs Up 0

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