Overall the ship was clean and in good shape, the room Steward was excellent but the rest of the crew was very complacent and the bartenders were unfriendly. The food service, quality and variety were terrible. Many times the hamburg grill had only one person working it (perhaps a method to minimize quantity served). We have more than a dozen cruises under our belt and this one by far had the worst food.
Very comfortable and relaxing. Too much to eat (very good). Plenty of drinks available. Lots of shipboard activities and brand name vendors (with sales). Comfortable beds and plenty of elevators when you found yourself on the wrong deck!
This was a very enjoyable cruise. You did not ask about the stores on board. We found much of the merchandise for sale to be "cheesy", kind of cheap appearing in spite of the prices charged. I bought a pair of binoculars that were defective and had to return them. The spa staff was excellent. MOST of the staff was very friendly and helpful.
Very happy that our first cruise was so enjoyable and we weren't looking forward too coming home to have to cook for ourselves again.
We will definitely do another cruise and stick with Princess. Already planning our next destination.
So enjoyable and great memories and pictures that will last a long time.
We went on this cruise to help celebrate our 20th wedding anniversary and no regrets at all. Were treated very well
We went to celebrate our 20th anniversary and we had the time of our lives!! it's like it's a 5 star hotel that follows you around to all these cities, making you feel pampered and well taken cared off. Princess cruises really did an amazing job and we definitely want to go back!
First time visiting Seattle and Alaska and we could not be more pleased. My wife and I really had some wonderful experiences zip lining in Ketchikan, whale watching in Juneau and exploring Skagway and the history of the gold rush. It was a trip of a lifetime.
I would probably sail again on Princess, but they need to clean up their organization of excursions., They never should have left without us, with no announcement and no cross check. The left early! we were 15 minutes early. never should have happened
We had a great time. Sure some things could of been better, my only advice do make your excursions ahead of time. We did the town tour and 98 show in Skagway and then looked into doing the train ride but not enough time. So if you do it Thur the cruise line they can set it up so it will work. We had a late time to do the town and show excursion which limited us.
We were very disappointed in our room and its layout, and the extra price we paid to get an unobstructed view which was in fact obstructed and inaccesible. We were poorly located on the ship...on the bottom level and it was noisy because of its proximity to the water. We had a lovely time with friends and enjoyed our ports.
I was so busy all the time. I can't wait to get all my pictures so I can relive the many, many memories I will have. I enjoyed the staff and felt so pampered. I especially will remember our 2 waiters and the head waiter who were so accommodating and friendly.
Everyone we talked to on board was dissatisfied with the cruise in several ways, several said they would never be back, some said that since they last cruised it had gone down a lot. Some said that they thought Princess had come down to the carnival level of cruise ship. We found not one person who was even just happy with their cruise. Does not bode well for Princess in the future if they wish to maintain that superior image they have enjoyed in the past. We will try another line next year when we cruise again
Family cruise to Alaska. We had fun at all ports except Victoria due to the late arrival. The dining was disappointing, especially the evening we ate at Share (don't waste your money). I had a big issue with the amount of up selling that was done, especially during the first two days:
Drink packages, Three upcharge dining options, Duty free shops, wine tastings. During dinner one evening I had to fend off a gentleman selling a $25 wine tasting the next evening (twice during the same dinner).
Really the main thing I want to convey is my gratitude for the service from Mr. Edgar Cruz. He is the only staff member my husband and I insisted on getting a name from so we could compliment him in out cruise review. Really, this man is phenomenal.
Overall I would give this cruise just a good rating. The highlights were the activities and the design/décor of the ship. Also, the photo staff was great. The food was average. The room was small, even though it was a balcony room. The service staff always seemed to be in too much of a hurry to be elsewhere, rather than assist cruisers. There was not enough clear direction given for 1st-time cruisers.
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