Discovery Princess Cruise Reviews - Reviews

If there’s a next time, I would find my own excursions.

Won’t ever do a Princess cruise again. They dropped the ball so many times on things that I had to go to guest services for, and guest service even gave wrong directions Food was average. I had birthday and anniversary on ship, told them prior to and once in restaurant. Wasn’t acknowledged at all. Anniversary they tried and told they would send our anniversary cake to room. Never happened

Great cruise! We will definitely be going back to Alaska and cruising again. Money well spent.

The cruise was a 9.5 and I would do it again. Alaska is a magical enchanting place. Princess needs to work on their communication when there is a change in an excursion or a problem. I went to guest services about the luggage issue. They were not help on the boat. The shore excursion staff on the ship were dismissive until I proved that they lumped us in the wrong group. What i learned is that I will need to follow up on anything if it goes wrong.

Just a perfect cruise! The ship was spotless, the staff was available and outstanding! The tours were fun! The steward who took care of us was just lovely! He went above and beyond to make us comfortable! He deserves a raise for sure( room M106)! Everything just went so smoothly! Marcus, Shelby Ling and Futura added so much fun and entertainment! We also loved the morning show on the tv to see behind the scenes! Thank you! Great value and a fun vacation!

The staff, Filip, Santog, Nelson and Malcom made our cruise!

The Discovery Princess is a beautiful very clean ship. Service was impeccable. Food was unexpectedly amazing. Great way to see Alaska

Our travel agent suggested an oceanview, unobstructed balcony on the starboard side forward and it did not disappoint!! Especially impressive views of Endocott Arm and the backing out and turning around (180 turn) at Skagway.

I really don’t think I would cruise on princess cruise lines anymore. Changed our excursions, and didn’t even explain why or why we didn’t get tickets for our excursions on the port we didn’t get to go to. Excursion desk was constantly closed and customer service couldn’t help us. Spent more time going back-and-forth trying to reach somebody.

Not thrilled with Princess, Alaska was beautiful but feel itinerary didn't allow us to see much. And didn't feel for the amount of money spent that we were given the best service.

Alaska was beautiful, highly recommend the train in Skagway and an excursion to see the glaciers up close.

Too much time at sea. I'd recommend a different itinerary to get more time in Alaska.

I contract covid and felt the effect on the last day of our trip (July1). I could have contracted it on Thursday if not Friday. We were mask all the time except when eating and drinking and try to avoid getting near other people. Can somebody tell the cruise director why movies were always shown in the open deck where it was very cold and windy. There were probably only 15-20 people in the jacuzzi. Instead, they should have movies every day at the indoor theater and instead of the cruise director always having his boring show.

The most beautiful experience for vowel renewal on the beautiful Princess Discovery! We got to meet the Captain and he had such a great personality- he was great to talk with. Also, Allan our steward was like having a friend along the ride who we got to see everyday with a big smile on his face. Amazing experience and we are going back on the same cruise on Sept 18th and brining our parents this time.

Starting with the ship itself. The ship is great, being very new, just a couple of months old on the date of our trip, the ship is and should be in great shape. The updated design by Princess is great, the color are pleasant, and the layout if much improved from other Princess boats. Cabins-We had a Mini-Suite which is compatible to other Mini-Suites we have had on other Princess cruises, with a little improved layout. However, the balcony is much smaller than in the past. you can barely fit two persons on the balcony, and even then it is a very tight and cramped space. Internet / Medallion App - Princess promotes the Internet and their Medallion app a ton. This should be almost criminal. The internet is nearly non-existent. To charge persons for a service you cannot utilize is criminal in my opinion, I am awaiting for a class action suit on this, maybe I will will do just that. The Medallion App, when it works is great. When it works. Likely the issue is the related to the non-existent internet. The Internet issue is not unique to this boat, it is the same across the entire Princess fleet from what I know. I was in the Caribbean just a short time prior to this trip and had the same issue. A Princess employee on the ship, even said that he was going to try and get money back due to the non-existent internet to which he had to pay. Best advice, if you are doing the Alaska cruise, do not pay for the internet, you can get service at each port and often under way on your cell phone carrier. Crew/Service - The crew were generally very nice and genuinely wished to be helpful. There is always one or two who disappoint, but that is just humans being humans. Our cabin steward for instance was generally great, but there were a few minor hiccups. We requested extra towels, instead of getting extra towels he simply replaced the towels we had. It took a couple of days to sort it out, then all was fine. Likely a language issue. The on one day we received no service in our cabin at all. We learned at the end of the night that because we left a medallion in our cabin the steward thought we were in the cabin and did not wish to disturb us. Which was contrary to when coming out of the restroom the cabin steward was in the room. So not sure what changed. Some of the Casino staff were not very outgoing or happy. Unsure why, how, or any details, but it was strange. The wait staff at and around bars were great. Food - Food is a mainstay of cruises, and very subjective. I have read reviews by persons who were not happy with the food. I would not agree. The food we experienced was fine. Was it Michelin Star rated food? No but let's be realistic, they are cooking for 3300 plus persons. The food in the dining room was good, had plenty of variety, which was at least a fish, a beef, a chicken and a vegetarian item on the menu each night. There are plenty of other restaurants to eat at, to include Salty Dog, by the pool, which has burgers, hots dogs, and tacos. All great. Circus Pizza, also by the pool is also fantastic. The Buffet is also great. On this ship it is huge, and has plenty of variety. The specialty restaurants are a touch of a let down, but they are fine nonetheless. I just don't think they are worth the upcharge when you compare them with what you get at other ship locations for free. Entertainment-Again a highly subjective opinion. I personally did not think much of the entertainment, but others with me loved it. To each their own. We all agreed however that the Magician was pretty much the worse ever. The Cruise Director Duvaul was the best Cruise Director I have seen. In fact I never have been on a cruise where I did not think the Cruise Director was a total tool, so good for Duvaul. That pretty much sums up the details of the ship, anything else is port or excursion specific, and for other posts.

I loved the food, the crew , the excursions , the entertainment , the new ship ! I appreciated the Captains quick thinking/ decisions about the accident in Skagway port!

Had a great time, but what made it was being with friends!

It was a very enjoyable cruise! The staff were wonderful and very attentive. The scenery amazing, and endless photo opportunities. Postcard shots galore! There was a variety of activities to keep you entertained.

It was very nice to be onboard a new ship. We really enjoyed the balcony in our stateroom and the room steward was awesome. We were really looking forwards to the dining yet were very disappointed. We dined at Ketchikan dining nightly. Seems they had an overflow of tiny baby prawns they were trying to make us eat every single meal. The selection was minimal, they did not adhere to my food allergies (except once) and over all was a waste of our time. The buffets, mediocre at best with the same stuff day after day. It was like being stuck in a Golden Coral time loop. Needless to say, the food presentation was great but the taste and temperature of the food was a 4 out of 10 on the best day. Then we tried slices pizza. It was decent pizza but they would not make us a vegetarian pizza. 3 different days my wife requested one and they acted like they either were not allowed to or did not have the ingredients. Weird considering the ingredients are all the same that are on the salad bar in buffets. Then the Salty dog grill. WOW! This is by far, the worst hamburger I have ever had. How can anyone with the product, the facility and the customer base readily waiting make something so simple taste so badly. I was in shock and spit out the 2nd bite. The executive chef needs to take some time off, retire or spend time in Vegas and learn how these meals should be prepared. It reminds me of the local culinary school where they have wonderful presentations and display them in the windows on the street but you cannot eat the product. Looks great, taste like crap! Stay away from the spa. They ended up charging me $500+ for vitamins I merely spoke with them about and did not confirm I wanted them. A week after returning home, a 6 month supply arrived and explained the $500+ overage on my room charges. Although I reached out to Princess on 6/2/22, they have not replied and there is no way to see the itemized bill in my online profile. They got the money, they could care less about me now. It is ok, I will not be back, ever!!!

Mobile app almost ruined the whole cruise experience. Cruise was okay but the mobile app and contacting customer service by phone or email were the worst. Since the app is used all time, having an app that crashes or hangs all the time makes doing everything difficult. Had accounting issues to resolve but onboard customer service staff were not helpful. Unable to reach anybody by phone or email.