Mediocrity has plagued this ship

Item: Discovery Princess
Rating: 3.3
Author: edwinvon

Discovery Princess Cruise Review to Alaska - Inside Passage

edwinvon

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 31

Overall rating:

3.3 out of 5

Verified Review

7 Night Alaska Inside Passage (Seattle Roundtrip)

Sail date: June 12, 2022

Ship: Discovery Princess

Cabin type: Balcony

Cabin number: M114

Traveled as: Couple

Reviewed: 2 years ago

Review summary

It was very nice to be onboard a new ship. We really enjoyed the balcony in our stateroom and the room steward was awesome. We were really looking forwards to the dining yet were very disappointed. We dined at Ketchikan dining nightly. Seems they had an overflow of tiny baby prawns they were trying to make us eat every single meal. The selection was minimal, they did not adhere to my food allergies (except once) and over all was a waste of our time. The buffets, mediocre at best with the same stuff day after day. It was like being stuck in a Golden Coral time loop. Needless to say, the food presentation was great but the taste and temperature of the food was a 4 out of 10 on the best day. Then we tried slices pizza. It was decent pizza but they would not make us a vegetarian pizza. 3 different days my wife requested one and they acted like they either were not allowed to or did not have the ingredients. Weird considering the ingredients are all the same that are on the salad bar in buffets. Then the Salty dog grill. WOW! This is by far, the worst hamburger I have ever had. How can anyone with the product, the facility and the customer base readily waiting make something so simple taste so badly. I was in shock and spit out the 2nd bite. The executive chef needs to take some time off, retire or spend time in Vegas and learn how these meals should be prepared. It reminds me of the local culinary school where they have wonderful presentations and display them in the windows on the street but you cannot eat the product. Looks great, taste like crap! Stay away from the spa. They ended up charging me $500+ for vitamins I merely spoke with them about and did not confirm I wanted them. A week after returning home, a 6 month supply arrived and explained the $500+ overage on my room charges. Although I reached out to Princess on 6/2/22, they have not replied and there is no way to see the itemized bill in my online profile. They got the money, they could care less about me now. It is ok, I will not be back, ever!!!

Embarkation

5 out of 5

Fast and flawless. We were on the ship before we knew it.

Ship experiences

Food and Dining

2 out of 5

Mediocre food prepared but people who know how to make food look good, they simply have no idea about what it should taste like. If you have food allergies, plan on them NOT paying any attention to your requests.

Onboard Activities

2 out of 5

Pool, too cold. Rock Climbing, did not know it was there. Fitness center, we learned about it on day 6. Medallion app did not work before, during and after the cruise for my android or my wife's iPhone.

Entertainment

2 out of 5

Nothing great to be seen here.

Service and Staff

4 out of 5

Waiters were ok and those working the pizza place and the hamburger/hotdog place by the pool were not friendly, would not make items to order and the hamburger was one of the worst I have ever had. Our room steward was 100% excellent.

Ship Quality

4 out of 5

Layout was nice but challenging when going from the front to the back as you had to use elevator, the walk then stairs then walk. There was not direct path on any level.

Cabin / Stateroom

5 out of 5

The cabin was very nice and we are so thrilled we opted for the balcony. By far the best part of the cruise. Our stateroom staff was awesome.