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Good cruise at the right time of year. by ezstreet655

Sail date: / Traveled as: Family (older children)
Ship: Crown Princess / Destination: Coastal - West Coast

All ports were excellent - especially for the first time cruiser.  Naturally, it was more hectic in Santa Barbara because of having to use the tenders.  The April weather was ideal (mid 60's) at all stops for a spring cruise.  Unfortunately, the pool water was much too cold for adults, but the kids completely dominated it anyway.  A cruise at Easter vacation is not for adults who can't tolerate kids. The food was excellent and so was the entertainment and accommodations.

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Great 7 Day Cruise! by unechantuese

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

When Princess Cruise Lines advertises "Come back new", they must have had this cruise in mind. There is not a lot of port time, so you spend almost 4 full days relaxing by the pool, in the hot tub, taking long walks around the Promenade deck by sunset...it's the perfect cruise for busy people who just want to get away from the phones, iPads, computers, televisions and listen to great music with a glass of wine or a martini. The port cities are clean, friendly, safe and fun. Just use common sense when in port and don't go off the beaten track. Lovely cruise!  Highly recommend it 

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Best Vacation EVER!! by lizabetsa

Sail date: / Traveled as: Family (young children)
Ship: Crown Princess / Destination: Mexico

This was our first cruise experience.  I have to say that cruising will become a regular vacation for us.  There was absolutely nothing better than this... get on the ship... get treated like royalty... everything is available to you 24 hours a day.. they feed you, spoil you, entertain you.. you relax and don't have to worry about anything till you disembark... Best Vacation EVER!!

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Crown was no crown by thuge66

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Coastal - West Coast

SadI've been on many cruise lines but this was my first on Princess. I'm from SoCal so the locations wasn't set to be the highlight of my trip. My wife and I wanted a quick get away and thought we would take advantage of a local cruise and see what Princess had to offer.

The cabin was good and the steward did a great job. No towel animals so a little disappointing but not a big deal. The shows were OK but I was surprised to see a comedy act as the main show a couple times during the week and especially on formal night. Bar service was horrible for both poolside and lounges. I'm not a big drinker but I rarely saw a pool waiter and had to walk to the bar for all my drinks. It was not crowded but I do think the ultimate drink package they sell may be driving them to stay away from service. I bought the package for $50 a day but to get my moneys worth I had to seek out the bars. 

Food and restaurants was my biggest let down. The dining rooms were horrible and the buffets were worse! We did not get the typical individualized waiter service in the traditional dining that we experienced in other cruises. By day 3 they know what you like, greet you by name, etc... None of that! We thought it was just our waiter but other passengers said the same. We tried the anytime dining to see if it was better....Nope.

I've been on multiple cruises with Royal Caribbean, Disney, Celebrity, Carnival, Norwegian and now Princess. I've always thought of Princess as kind of the elite cruise line until now. They are at or near the bottom.     

 

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Review by PastCruiser

Sail date: / Traveled as: Family (older children)
Ship: Crown Princess / Destination: Mexico

Princess cruises are in our top two of cruising.  

Food was good, although we felt the desert menu was definitely lacking from past Princess cruises. Some nights the menu was set up to celebrate the 50 year celebration and did not have much variety.

Through the many cruises we have taken I was saddened to see the requirements for dining room dress code have hit a new low.  Shorts, t-shirts, tank tops, jeans apparently are the norm.  SAD.

Our cabin steward Alex was one of the best we have had in the last few cruises.  Any request we made of him was done quickly and efficiently.  We appreciated him very much.

Since this was the "Entertainer of the year" cruise the entertainment was outstanding.  Generally we do not go to the shows.  Just not entertaining as far as we are concerned.  The talent of these candidates for the Entertainer of the Year was unbelievable.  Wish we had that on all of our cruises.

The three ports aren't overly exciting.  In one port our excursion had to be cancelled due to a storm the night before.  In another it was sad to see how many store fronts were now empty due to the lack of cruise traffic.  Shopping was not a big hit.  This was the first cruise where the "shopping expert" talked about the handicrafts available from locals.  I appreciated something other then Diamonds International.

We will definitely take another Princess Cruise.  The Crown Princess was great.  However this is the second time for this itinerary and we have explored as much as we can from these locations.  Will search for a different itinerary next time.

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Mexican Riviera Princess Cruise March, 2015 by shirleyjshaw

Sail date: / Traveled as: Singles/Friends
Ship: Crown Princess / Destination: Mexico

Had a very nice and relaxing cruise after we finally were able to board the ship - We were held up for 2 1/2 hours before we could board after checking in.  We , as well as many other people were complaining as we were were hungry. and worn out before we were able to board.

 Food was great in speciality restaurant,  and main dining rooms. - And to our surprise - great food at buffets.  

Room was an obstructed ocean view, but we could at least see what the weather was and views coming into ports.  Friends had a balcony, and it really was not worth the extra they paid (unless you like to stay in your room a lot of the time).

Crown Princess is in need of refurbishment as carpets appeared stained and rust appeared on ship in many locations.  However, we were told it will go into dry-dock in May to have a lot of work done.    

Overall, we will cruise the Princess Line whenever we can in the future.  Staff was great everywhere.

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Mexican Riviera Cruise by grammab2000

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

This was my first cruise on a Princess ship and it won't be my last.  The trip was wonderful.  The highlight of the trip was the estuary tour in Mazatlán directed by King David Tours and led by a tour guide named Hugo.  He was terrific.  I also did the ATV adventure in Cabo and it was also fun.  The city tour in Puerta Vallarta wasn't as fun as the other two trips and I wasn't impressed by the city at all.  The tour drove through some pretty run down, dirty areas, where people were living under tarps and trash was everywhere.  I wouldn't recommend taking this tour in P.V. Overall, the service, food and entertainment on Princess is top notch. They had the entertainer of the year contest while I was there and had 4 excellent shows.  I will book any future cruises I take with Princess.

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Several things happened to not give this cruise a higher score by cherylyn62

Sail date: / Traveled as: Large Group
Ship: Crown Princess / Destination: Mexico

Food was not great, few options for a cruise line.  Staff not friendly in dining room, ice cream, pizza and buffet area.  Room steward was nice.  Shore excursion was not at all like the description and Princess would not do anything more than 20% off, even though they agreed it was exaggerated.  Our mini suite was fantastic!  Entertainment was iffy, the singers looked like they were lip syncing....

Also our booking agent told us we had a 100 on board credit that we did not get. I also will not use this site again.

 

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Great Cruise! by daenro12355

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

Overall it was a great cruise, wife and me spent really good time. A lot of activities and entertainment, also many places to have a drink and enjoy the day.

Food was great. A lot of fun specially during happy hours for drinks.

Installations and equipment was good, this ship still needs some upgrades,( Jacuzzi and hot tubs). 

 

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First Impression of Princess was not good. by Dawniebug866

Sail date: / Traveled as: Large Group
Ship: Crown Princess / Destination: Mexico

I have been on probably 12 cruises and this was the worst experience yet. Was not impressed with Princess at all. The cruise director was unlike any I had ever had and not in a good way. He was not very involved and definitely not funny. The entertainment was very lacking. The ship's singers/ dancers were more high school quality. Very few props were used in the show and costume changes were minimal. Looks like they were trying to save money. The sound system was not sufficient either. There was only 1 comedian and he was okay but not great at all.

    Food was just okay. It is pretty bad when I go on a ship and none of the desserts are tempting at all. The anytime dining was a joke. Anytime must mean you can go to the dining room anytime- anytime you want to wait an hour. Any time we tried to make reservations, they were full. 

   We took a shore excursion in Matzalan that was very misrepresented. We spent 3 days "fighting" with Princess to get a partial refund and they only gave us 20 percent back after much work on our part. The excursion was not what they said at all. There were many of us upset over it.

  Many of the staff were not friendly at all, and in fact, were quite snotty to us at times. The one positive was our mini suite was very nice and Dax as our room steward was the best.

  Sorry Princess, I cannot afford to try a 2nd time. You blew it the first time. First impressions mean a lot.

   

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Great Cruise by drschiffgen

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

The ship was beautiful, clean and well maintained.  The food was outstanding and loved the specialty restaurants.  All the ports of call were safe and a fun experience.  I hope to go on the same cruise with all my children next year.

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My experience on cruise by miskaf

Sail date: / Traveled as: Family (older children)
Ship: Crown Princess / Destination: Mexico

Few things that I have to comment on:

1.  The cruise staff kept trying to sell us additional stuff to the point of being obnoxious

2.  No Photo Packages available like in other cruises.

3.  The food was very bland - I guess catering for older

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Fun cruise by ljudson

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

Overall, we were pleased with our first Princess Cruise.  Parking at the cruise terminal with the assistance of the shuttle was helpful.  The porters received our bags and they were delivered timely. Our stateroom was nice.  The shower was a little small. Rico, our cabin steward did a great job! The food on the ship was always good to very good whether at the buffets or dining room.  We thought the pizza could have been better.  Our last night, we ate at the Crown Grill and it was very good.  All the wait-staff throughout were helpful.  It was our first experience with receiving assistance with water, coffee and juice in the buffet and pool areas. We went to all the shows in the Princess Theatre.  The entertainment was good, but we have had better overall on other cruise lines. The Princess singers, dancers and orchestra did a good job.  We very much enjoyed pianist, Jowita Tabaszewska.  However, there were other people in the Adagio Bar and the Crooner's Lounge who were very inconsiderate during her playing.  People would sit up in front and then not listen to the music, instead focusing on drinking, talking loudly and even laughing.  Others also would sit in front and read/play on their IPADS or spend time on their smart-phones.  It was distracting and aggravating.  We enjoyed the Neptune pool. Disembarking, we were able to get off the ship quickly.  A fun cruise!

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Great time, but the Best Dance floor was wasted on Karaoke many nights by dtheting

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

Our Room Attendant (Joseph  Cabin E-408) and Dining Room Servers (Table 487)  were SUPERB !!!     Top notch service and very personable. We had similar service throughout the overall ship.   A big thank you to all the Princess Cruise employees for making our cruise very enjoyable.

The Wheelhouse had good live dance music most nights, but was also the smallest dance floor.  The BEST dance floor was at Club Fusion (great for Ballroom dancing as well as all others),  but many evenings it was used for Karaoke instead of dancing.   Might want to consider using the Explorer for Karaoke and put your best music (Rockin Paradise and  DJ Adonis) at Club Fusion.

Also want to mention that both the Embarkation and Disembarkation process was very smooth and took very little time.

We would definitely come back... Hopefully with Dancing nightly at Club Fusion !!!

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Princess Mexican Riveria by eejc123

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

We had nice weather and fun excursions, too much rich food, nice dinner-mates, and even won 2 trivia contests.  Enjoyable entertainment in the theater, lounges and movies under the stars. For the most part, service was very good, with only 1 exception. 

Spouse got bored having Sat-Mon at sea, no port until Tuesday. Would have liked some learning opportunities on board.

We did not pre-book excursions, and were very happy with the experience and value we got choosing on the pier.   

Miss the fruit and vegetable carvings they used to do. Dining rooms barely put a vegetable on your plate, breakfast buffet was good but not memorable. 

 

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Our Cruise Feb 2nd on the Crown Princess by limu3

Sail date: / Traveled as: Singles/Friends
Ship: Crown Princess / Destination: Mexico

We had a excellent cruise!  Our only thing we were upset about is that I found out by accident that we did not have a transfer to the ship.  It did work out fine when we were told that there would be plenty of taxis when we arrive  We would cruise again with Princess.

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Nice Get Away by scmoustafa

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

We have cruised with princess cruise line in the past, and have had a good experience every time.  The crew is friendly, the ship is clean and the food is very good.  This particular cruise was a nice relaxing one. It doesn't go anywhere overly exciting, but the ports were entertaining enough. We were a bit discouraged by the parking, this was the first time we needed to park our car before boarding the ship.  The parking was unorganized and confusing.  We also had some disorganization upon disembarkation.  Other than that the cruise was great .

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Nice Winter Getaway by Flyfishing37

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

My wife and I (in our 50’s) just debarked from the Crown Princess after a 4 night cruise from Los Angeles to San Diego, then Ensenada and back to LA (Monday thru Friday).   We had a great time and I thought that I would write a review while it is still fresh in my mind and am waiting for my flight home.  For background, we have taken three prior cruises – Princess to Western Caribbean about 15 years ago, Celebrity to the Mediterranean in ’06 and Carnival to Western Caribbean in 2013 (with three teenagers).  We do non-cruise traveling quite a bit as well.   

Travel:  This is the first time that we have flown in on the day of departure because LA is only a 2 hour flight.  We were worried about delays so we booked our flight to get into LAX at 8:00 am and it was on time.  We only took carry-on bags and small backpacks, so no checked luggage.  We looked at a few transportation options, but pre-booking a private shuttle seemed dicey since if there were a delay, we were not sure how our reservation would work.  In the end, we just decided to show up at LAX and see.  We walked over to the Super Shuttle guy and he put us on the list.  We waited about 20 minutes and ended up being the only two passengers to the port.  The attendant told us that it would be $37 but the driver ended up charging us $41 plus tip.  Not sure why.  Oh well.  He was nice and we had plenty of time.  It was still cheaper than the Princess transfer for $68 or a taxi for about $65.  We did not have any rush hour traffic and we arrived at the cruise terminal by 9:30 am – way too early to get in but at least we were where we needed to be.  Better early than late. 

Embarkation:  They let us into the cruise terminal around 10:30.  In the meantime, we sat outside with some other over-eager folks like us.  They let us in and we sat down and waited for them to start boarding at 12:00 pm.  In the meantime, I went back outside to the food truck parked just outside the entrance and got some decent lunch for a good price.  At noon, they called us up and there was virtually no line and a quick check in process.  Then we sat with our boarding group until called.  I think we ended up actually getting on the ship around 1:30 pm.  Overall very organized and smooth.  One caveat to my entire review is that I am not sure if the ship was full.  Some people said that they did not think so.  Also a surprising number of people were doing back to back cruises on the Crown Princess, so they did not need to check-in the same way.

Cabin:  We had mini-suite cabin D406.  We booked a mini-suite toward the aft of the Dolphin Deck as recommended by our travel agent. We were upgraded twice, once to D622 and then to D406.  This just moved us closer to the middle of the ship but I probably would not have paid for it since you will be walking more or less the same either way.  It may have helped the motion a little though.  Our agent did suggest staying away from the mini-suites on the deck below Dolphin (Emerald?) since they would be above Club Fusion.  

This is our first cabin with a balcony.  Our first cruise was an inside cabin, second was a porthole, third was window and this was a mini-suite.  I chose the mini-suite because it seemed like a good deal on the 4 night cruise.  We ended up liking the extra sitting area as much as the balcony.  One of the big selling points was the bathtub because my wife greatly prefers a bathtub.  So I thought that I would go with the mini-suite and give both of us a better experience.  Was it worth it?  It was for us.  First, as we get older, we like hanging around the public areas less, and enjoyed having our own space.  We did not use the balcony a lot (maybe a hour a day total), but it was nice to start and end the day outside looking at the water.  It was a little chilly so we asked to bring down some blankets from the Movie Under the Stars.  That was much better.  It is true that the balcony sticks out farther than the floor above, so they are able to look down on you, but it was never a problem and I actually enjoyed having the open sky above to see the stars.  

Second, we were not planning on taking any guided excursions, so I knew that we would be spending a little more time on the ship.  Third, the overall effective of the room was a little more romantic with the tray ceiling, additional closet space, etc.  Fourth, the bathtub.  I looked at several youtube videos of Princess mini-suites (Crown and Emerald) and they were perfectly accurate.  

Ship Shape:  We found everything on the Crown Princess in great shape.  Our room was clean, everything worked, no smell problems, no noise other than a few minutes of repairs in the afternoon, all of the woodwork was in great shape.  Lots of hot water.  Likewise all of the interior public places looked great.  We took the stairs all of the time so I cannot speak to either the condition or wait for the elevators.  I was intentionally looking for problems (after reading some reviews) but found only some insignificant maintenance issues in the outdoor spaces – a couple of places where the deck paint was bubbling or peeled, a few rust spots, some wood deck railing with the varnish worn.  Really minor in my opinion, but that’s just my opinion.  No Norovirus or other sickness issues that I am aware of.  The staff was very diligent about hand washing and purell.

Demographic:  Definitely an older group of passengers.  We heard that the weekend cruise just before ours was much younger and more lively.  But most of our passengers were retired.  Night clubs were less than half-full at night, which was fine for us as we are not party people and don’t drink.

Service:  The staff was excellent.  Always said “hello.”  Always “Sir” and “Madame.”  Cabin steward was good and our room was always clean.  We are low maintenance people, but the one time we did call to ask for some ice, she was there within three minutes.  The wait staff was generally good, no complaints.  Purser’s desk very helpful.  I am not sure how the staff could have been more accommodating.

Food:  If there was anything that did not exceed our expectations, it was the evening dining.  It was very good, don’t misunderstand.  Maybe not as good as our first Princess cruise, but that is hard to tell because we were a younger, less discerning and probably had no idea what to expect.  We also don’t eat as much as in our 30’s, so the unlimited quantities of food is less appealing.  I do not think that it was as good as our Celebrity Cruise, but was definitely as good as our Carnival Cruise, maybe a little better.   No specific problems.  Everything was prepared well.  My New York strip was good, our tablemates said the prime rib was excellent, good variety.  Just not a lot of “Wow, that’s awesome” moments.  Table service was quick.  We did anytime dining (our first time for this) and never had to wait more that a couple of minutes as long as we were willing to sit with other diners.  We had two nights at a table of six and one night at a table of four.  All of our dining companions were very enjoyable and we liked having a different group each night.  Favorite desserts – crème brulee, peach blueberry cobbler.  For breakfast and lunch, we did the Horizon Court every morning – good selections, no complaints.   The International Café had some nice salad choices (pasta-type and similar cold salads), but we never tried them.  The pastries at the International Café varied and were pretty good. Never tried the Caribe Café, Vines, or the Trident Grill.  Milkshakes – not good but it may have been the person who made it.  Pizza – very good.  

We did one night at Sabatini’s.  Was it worth it?  I’m not sure.  The atmosphere was great and it was different.  The food seemed less mass-produced.  My wife did not like the spices on her appetizer (a cold mushroom plate) but her lobster was good.  I liked my Calamari appetizer but my veal shank had a sauce that also had a heavy spice (too much rosemary maybe).  My wife liked the citrus lime tart for dessert.  I would do it once, but not twice.

San Diego:  We had previously been to San Diego to visit Sea World and Coronado. On this trip, we walked off the ship and grabbed one of the bike taxis for a tour around the port and a ride to the Seaport Village – charged us $25 which is probably high but he was funny and I don’t mind somebody who is working hard to make a living.  We got off the ship after most other passengers.  We shopped until noon and had an excellent lunch at Buster’s at Seaport Village.  We then boarded the hop on hop off trolley (about a 2 hour tour if you don’t get off) at the Seaport Village stop for $80.  (There is also a seal tour option using an amphibious vehicle.) The trolley driver’s narration was a lot more interesting that I expected and it made us want to go back to San Diego to visit some of the neighborhoods and museums.  We decided not to get off and ended up back at the trolley stop at the port about 3:30.

Ensenada:  Again we slept in and got off after most of the tours and passengers.  We walked into the shopping area.  It is a really easy 15 minute walk and only about three blocks once you leave the cruise port security.  I would not take the shuttle unless you are having problems walking.   Most of the shops did not open until 10 am.  Like a lot of Mexican ports, most of the shops carry the same items with heavy emphasis on leather goods (sandals, handbags, wallets, etc.), silver jewelry (if it’s you first time, do your research on the .925 issue), Mexican clothes (embroidered dresses, ponchos, etc.), t-shirts, trinkets.  We bought a pair of sandals for $20, a hoodie for $10, a leather belt for $30 and a beaded belt for $35, earrings for $14 (not real silver obviously).   We were not that interested in dickering on the prices although we did start to walk away a couple of times to get a better price.  We ate lunch at a good taco restaurant.  There were lots of local taxis lined up on one of the cross-streets ready to take you to the water spout but I did not ask how much.  They looked very reputable and official though.  I would not have had any concerns about using them if we had wanted to go.  We watched the water spout on youtube before we left and decided to skip it.  Overall, I liked Ensenada.  It has a smaller feel than Cancun or Cozumel.  The sellers are not shy but they were not aggressive and overall very polite if we said that we were not interested.  There is some heart-wrenching poverty that is occasional visible in elderly ladies trying to sell small items on the street or mothers and children asking for money.  It looks as though the cruise business is helping judging by some of the construction projects but who knows.

At sea:  I think that we must be unusual because we do not love the days at sea while some people prefer them.  We ran out of things to do by the afternoon.  Seas were calm for the whole trip and we had no motion sickness (I had it on our first cruise).  We started taking ginger capsules about a week before the cruise.

Shows/Activities:  Comedian – I thought he was funny most of the time; my wife thought not so much.  Some of his material was a little borderline for our sensibilities.  Magician – we both like him.  Productions – we only saw one and were ambivalent.  But this is true for all of the cruise production shows that I can remember (or can’t remember to be more accurate).  All of the shows in the theater were crowed and we were usually sitting 30 minutes early.  Karaoke – we stayed for about an hour one night and it was little painful to watch sometimes.   Movie Under Stars – actually a fun idea but it was in the 50’s by that time.  Fortunately, they provide free blankets which was brilliant.  They also provide popcorn.  They were not well-attended, maybe too cold or maybe the age demographic.  Pools – looked nice, but hardly used.  I tried once but the water was too cold for me.  Hot tubs – we went once but we decided that they should be called warm tubs.  We did not use spa, basketball court, miniature golf, adults only area, casino.  

Communication: I signed up for the Internet on a “pay as you go” for $.79 minute.  I spent about $40 during the cruise checking email, etc.  I had good cell service in LA and San Diego.  I received a call while in Ensenada but could not make calls without calling the carrier.  I had my cellular data turned off except at the US ports.  

Disembarkation:  Getting off was very smooth.  We went down to our assigned area at the Fusion Club and waited for our group to be called.  We were off by 9:15.  Took a taxi to LAX for $57 plus tip.  There are numerous taxis waiting.  It may be possible to sign up for one of the shuttles that were there, but we just decided to get going.

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Overall it is good, but not informed in advance where to disembark by yueli

Sail date: / Traveled as: Family (young children)
Ship: Crown Princess / Destination: Mexico

 This is my first time to take cruise. Everything was perfect except the last day when we were about to leave. We were not notified clearly where to get out of the cruise, so we walked around and up and down the ship. Finally someone told me to go to Information  Desk and the service person told me the wrong floor to muster. This made us very frustrated because I needed to leave the ship to go to another place on time.

I hope in the future the crew member can give guests a small card indicating where to disembark because I saw so many people moved up and down like to find the exit.

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Not what I expected by pearsons

Sail date: / Traveled as: Couple
Ship: Crown Princess / Destination: Mexico

CryingCrying Could not get a table at the premiere dining rooms.  Finally got into the Italian restaurant, cost $25 extra per person, but was awful.  We ended up eating the buffet the whole time, and it was fair.  Very disappointed.  The mini Suite was good. service was good.  They really fell down in the food arena.  Could not get a table in the Steak & fish grill at all.  Very disappointed. No activities director that I could find......

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