Crown Princess Reviews

846 reviews




4 out of 5

First Princess by Cruiser91465280

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Sail Date: / Traveled As: Singles/Friends
The travel service Dream Vacations arranged was great. The ships seemed worn in many areas& it needs repairs & updated. The wait staff in the dining room needs work. But, Cruise Chics Rocked!! Loved being with my Sisters!!

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5 out of 5

Nice cruise by twilliams3856

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Sail Date: / Traveled As: Couple
Great cruise. Great area to visit. It's a cruise everyone should do at least once. Great scenery. People are friendly and appreciate tourists visiting.

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5 out of 5

Fantastic Canada & New England cruise by schulzw

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Sail Date: / Traveled As: Couple
Our cruise vacation in Canada and New England was wonderful. The cruise ship Crown Princess is beautiful and spacious. Our room steward, dinning room waiters and all other employees we had contact with on the ship were very friendly and helpful. The food at the various restaurants and the Horizon buffet court were delicious and the services everywhere were excellent. We enjoyed all the excursions at all ports of call (Quebec City, Saguenay, Charlottetown, Sydney, Halifax, Bar Harbor and Boston) we booked with Princess. The tour guides were very professional friendly and knowledgeable of the history of the areas, and also full of humor.

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2 out of 5

Terrible food on an older ship that is not being kept up- and mattresses that are lumpy and worn out. What happened Princess?!!!!! by VegasCruiser702

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Sail Date: / Traveled As: Large Group
Sadly, Crown Princess has seen it's time come and go.. It is old, out dated and Princess has cut way too many corners... Adding more specialty restaurants would help, but really concentrating on food quality would go a long way to helping this ship and most likely the entire cruise line.. Paying almost $6000 for a 10 day cruise is a lot of money for a small outdated balcony cabin that has lumpy, sagging old mattresses and a small old tv... Drydock is needed immediately to fix the physical features of the ship, new crew members are needed to fix the terrible, unconcerned attitude of most of the staff and new chefs are needed to create better menus and ensure better tasting food is a reality. The cruise also needs to do a better job of ordering supplies- they ran out of over 20 difficult wine bottle options, and many food items were unavailable as well by the last day of the cruise..

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3 out of 5

Disappointing cruise...surly staff ..less than average food..poorly organized embarkation..long waits for everythingūüĎéūüŹĽūüĎéūüŹĽūüĎéūüŹĽ by odettatucker44

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Sail Date: / Traveled As: Couple
This was our 5th cruise with Princess and we achieved Platinum status during this cruise ..we got no notification from the staff onboard regarding our upgrade and when we questioned the Captain Circle designee ..we were told we would have to contact Princess...we were told by phone from Princess prior to the cruise that both we and the friends we referred to Princess would receive a $50 dollar credit which we did not receive

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5 out of 5

15 days transatlantic by rpg1979

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Sail Date: / Traveled As: Couple
overall a good time...ship needs upgrade...food has gone downhill..pizza was once the best in cruise industry was terrible on this ship..singers and dancers were great...service staff was great

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4 out of 5

Breathtaking Norway Fjords by actumike

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Sail Date: / Traveled As: Couple
Fantastic itinerary. Ship is getting a bit worn around the edges. Food is very good but not excellent (except in specialty restaurants which have very limited menus). Service and room attendants are still excellent. Entertainment was a bit spotty. Ship talent was high. Plan to get away from the towns and ship and have a more active vacation.

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5 out of 5

As Always, Princess was Great by GaryLytton

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Sail Date: / Traveled As: Couple
This cruise has been on our list for many years. It was worth the wait. Probably the best cruise we have ever taken. We really enjoyed Alaska, but the beauty of the fjords of Norway may surpass the beauty of Alaska. The ports were definitely better.

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2 out of 5

Crown Princess Cruise by scoleman1

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Sail Date: / Traveled As: Couple

The ship could have used some refurbishing.  Service was standard, at best.  Food was not so good.  I had a prime rib with so much membrane that I couldn't cut it, let alone eat it.  No matter how your steak was ordered, rare, med rare, med, it all came out the same way...Well Done.  Princess used to be our favorite cruise line, but not based on this one.

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5 out of 5

Excellent Norway Cruise by Cruiser396

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Sail Date: / Traveled As: Couple
Norway ports were beautiful took an excursion offered by Travel Agency in Stavanger was good. I booked on line the Flaam railroad it was excellent & price fantastic, walked around the ports with ease or booked a excursion at a port. (Hop on Hop off) The Crown Princess was excellent, food, entertainment, services provided by crew.

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3 out of 5

Baltic by holmesdal

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Sail Date: / Traveled As: Couple

The ports visited were very interesting especially, St. Petersburg,Tallin, Stockholm and Brugge

However, the rating is low because of 5 days of toilet problems where we actually had to find a toilet in the night. Sometimes we didn't get it fixed until after midnight.

Princess did have some compensation but not nearly enough to make up for the first part of the trip. Sorry Princess, you failed on this one

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4 out of 5

TransAtlantic by dpeterson1103

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Sail Date: / Traveled As: Couple

Nice way to travel to Europe. Food was good, entertainment and programs were lacking.  Very limited time in Paris with long bus ride each way.  Difficult to get tables for two in the dining rooms.

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3 out of 5

Less than expected for Princess by lilmommg

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Sail Date: / Traveled As: Couple

I have traveled many times on Princess and this is not the level of service I have come to expect from them.  There did not seem to be enough staff to cover all the passengers even though they tried very hard.  The service in the dining room was extremely slow.  They seated my husband and I at a table with 7 other people - it was only designed for 8 people and with 9 it was very crowded.  The waiter often would wait for everyone to arrive - and they were always late.  Even after we asked him to take our orders without waiting we usually ended up finishing up dinner at the same time as the whole table - which meant that there were long periods of time we were just sitting at the table waiting while the others ate.  It also meant that we missed activities we wanted to attend.

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5 out of 5

Very pleasant Trans-Atlantic cruise by wajcman47817958

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Sail Date: / Traveled As: Couple

Enjoyed the cruise very much. We found it very relaxing with excellent service as always.  Nice size cabin, will repeat again, perhaps next year with a different destination.

 The food in the main restaurants were tasty and had a good variety; however the food in the upstairs buffet restaurant seemed to be the same every day.

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3 out of 5

Crown Princess - TransAtlantic Crossing Spring 2017 by KarenB8

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Sail Date: / Traveled As: Couple

Crown Princess, built in 2006, refurbished in 2011 (we thought again in 2015 but going into dry dock next year) lacked the enclosed protection over the pool which we could have really used.  Both the Balcony and the room was very small, dated and worn out and the shower was super tiny.  Laundry facilities were available on almost every floor which was a huge plus for a TransAtlantic Crossing.

 

Staff was wonderful and we loved that they had "Happy Hours" that were BOGO for $1.00 (3 times each day but we only did it 4 times.)  International Cafe was free pastries and sandwiches; coffee and/or hot chocolate was $1.67, gelato also but for 3 big scoops. Captain's night was Champagne and Mimosa's. 

 

Buffet Cafe not very good as they were inclined to serve the same items for several days in a row and choices were not that great.  Omelets had to be ordered delivered so were generally cold. Breakfast and Lunch in the Dining Room had limited menus.  Dinners were excellent and the Servers and the Service were awesome.  

 

Entertainment was mediocre and activities were inclined to be somewhat limited other than Zumba, Line Dance and BallRoom Dance Lessons for me, silly games and of course Karaoke. But talks, which are hugely popular were scarce. "Movies Under the Stars" were 3 times a day but it was too cold to even think about it.  The movies were excellent and showed the next day in one of the lounges and then again the following day on TV in the room.

 

We talked to well traveled Princess guests who had the same problem with the ship - even those that had been on it before.  So, thinking the ship is tired and the crew in addition to the ship needs a "lift." 

 

The Captain was fabulous.  Very vocal, kept us informed, and kept the ship steady even in a "following sea" and winds of over 40 knts.  Days at port were all pleasant and sunny with Ponte Delgada in the 70's, Lisbon and Bilbao in the 60's and LeHavre in the 50's.  Loved Ponte Delgada (Azores) and Bilbao, Spain.  Lisbon is a huge Metropolis, congested and prone to pick pocketingWe took the Hop On / Hop Off (HOHO) bus and used it as a tour, never getting off.  The Shuttle to town in LeHavre was 32 euros (roundtrip for 2) I thought was rather steeply priced.

 

 

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5 out of 5

Would highly recommend this cruise! by browndeb2

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Sail Date: / Traveled As: Couple

These ports were fabulous and exceeded our expectations!  Besides the warnings we had for pick-pocketing in Lisbon, we still felt safe wherever we went.  Punta Delgada, Azores had a wonderful walking area along the marina, and it and Lisbon, Portugal had wonderful architecture and cobblestone streets to explore.  In Bilbao, Spain we did a lot of walking to see museums and the old part of the city with Basque history.  From Le Havre, France, we went on the ship's Normandy excursion, in which we saw a lot of territory in 1 day...the beaches and American Cemetery were so moving and the provided lunch at a B&B was delicious!

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Was this review helpful? 4
5 out of 5

crew by gtspacecar2000

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Sail Date: / Traveled As: Singles/Friends

the cruise was excellent....would like to say that jaun and marian ,bartenders at the mermaids tail bar,were above excellent....hope too see them on my next cruise!

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